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Problem
Crown and / or heel must
be forced into the toaster.
Toaster is overheating or
cooling fan is not turning
properly.
Toaster making noise or
unusual sounds. (Note that
some noise is inherent to
the normal operation of the
toaster and does not requi
re
field service. If unsure, call
the APW Wyott technical
service department.)
Temperature Control
Display Error Code – High
Temperature (rly)
Temperature Control
Display Error Code – Probe
or Sensor (prb)
No Temperature Control
Display, or erratic display,
or displays '---'
Manual Reset Thermostat
The manual reset is a device that provides thermal protection for the platen. In the event that the main
controller or power relay fails to regulate the heat on the platen, the manual reset thermostat will break the
electrical connection to the platen. The control, the motors, the conveyors, and the fans may all continue to
operate, but no more heat will go to the platen. The manual reset thermostat will prevent any power from
going to the platen until a person resets it.
If the manual reset thermostat trips (disallows heat to the platen), this may indicate an extreme failure of
another device. If this thermostat trips more than once, it is important that you contact an authorized APW /
Wyott technical service technician.
To reset the thermostat, locate the thermostat at the rear of the toaster. There is a black knob near the power
cord and the rating label. Unscrew the black cover (you may need a screwdriver). Push in the button that it
is covering. Replace the black cover (hand tight).
Possible Cause
Release sheet and / or silicone belt need
cleaning.
Bun Chute improperly installed.
Dirt and build-up on the fan blades or in the fan
motor.
Drop down side panels rattle.
Lid Rattles
Chains emit squeaking or skipping noise or any
noise indicating metal is rubbing on metal.
Belt wrap pin rubbing on metal housing.
Silicone belt wrap is installed incorrectly.
Failed solid-state relay, heating platen, or
temperature control board.
Loose or "open" sensor, failed sensor.
Unit not plugged in.
Circuit Breakers turned off or tripped.
Wire problem, failed circuit board, or damaged
electrical components
Cooling Fan not turning properly. Control
compartment temperature is above 150° F.
Corrective Action
Clean or replace release sheet or silicone belt
according to the instructions in this manual.
Review installation instructions and relocate bun chute.
Verify that the bottom of the bun chute is level and
setting flat on the counter or table.
Turn the unit off, disconnect from power, allow to cool,
and clean the cooling fan blades.
Verify that the door is undamaged, closed and properly
seated on the top cross rods. Verify the silicone belt is
properly installed.
Verify the lid is undamaged, and re-secure it to the top
of the toaster.
Contact an authorized APW technical service
technician.
Center the pin in the belt wrap zipper.
Re-install the silicone belt according to the instructions
in this manual.
Contact an authorized APW service technician.
Contact an authorized APW service technician.
Plug unit in to proper electrical outlet.
Reset breakers. If they trip again, contact your local
electrician or authorized APW service technician.
Contact an authorized APW service technician.
Turn unit off, disconnect power, allow to cool, clean
cooling fan. If toaster continues to overheat, contact an
authorized APW service technician.
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