Picture Frame Problems - Kodak Pulse 4H6784 User Manual

Checking your network connection
Health
Check button

Picture frame problems

If...
The frame does not
turn on.
I cannot exit the
sample picture slide
show.
The frame turns on or
off by itself.
The frame freezes or
doesn't work properly.
My frame activation
code is no longer
displayed.
www.kodak.com/go/support
To check the status of your network connection at
any time, press the Health Check button on the
back of your frame.
Try one or more of the following
■
Make sure the power cable that was included with your frame is
connected securely (see
■
Unplug the power cable for 5 seconds, then reconnect the cable. If
the frame does not turn on automatically, press the power button.
■
Add pictures to your frame (see
■
Insert a memory card or USB device (see
■
Press the Health Check button on the back of your frame (see
page 25).
■
The energy saver schedule is enabled. To change on/off times or to
disable this feature, go to www.kodakpulse.com, sign in to your
account, then click the Frame Settings tab.
■
Unplug the power cable for 5 seconds, then reconnect the cable.
Press and hold the power button (for about 2 seconds), then
release.
■
To show the activation code again, press the Health Check button
on the back of the frame, then touch Fix it.
Troubleshooting and support
page 1).
page 10).
page 12).
25