Troubleshooting and support
Identifying error messages
Error icon and meaning
Card/device empty
Card/device unreadable
or corrupt
File bad
Unknown error.
11
Try one or more of the following
Insert a different card or device with pictures
page
4).
See
page 14
for supported file formats.
Turn off the frame, then turn it back on. If the
problem persists, contact customer support help
at www.kodak.com/go/digitalframesupport.
www.kodak.com/go/support
(see