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6
Troubleshooting
Camera problems
For step-by-step product support, visit
Interactive Troubleshooting & Repairs.
If
Camera does not
turn on
Camera does not turn
off and the lens does
not retract
Camera buttons and
controls do not
function
Lens does not extend
when camera turns on
or does not retract
EVF/LCD is black or
does not turn on
In Review, a blue or
black screen is
displayed instead of
a picture
Pictures remaining
number does not
decrease after taking a
picture
48
www.kodak.com/go/z712support
Try one or more of the following
■
Insert a new or charged battery.
■
If practical, connect the camera to a Kodak 3-volt AC adapter
(sold separately), then try again. See
information.
■
Confirm that the battery in camera is charged.
■
Turn camera off, then on again. (Lens does not extend in
Favorites mode.)
■
If problem still exists, get help
■
Remove the lens cap.
■
Push the EVF/LCD button to change the display.
■
Transfer the picture to the computer.
■
Transfer all pictures to the computer
■
Take another picture. If problem continues, try internal memory
and/or another memory card.
■
Continue taking pictures. The camera is operating normally.
(The camera estimates the number of pictures remaining after each
picture is taken, based on picture size and content.)
page 58
for more battery
(page
52).
(page
44).
www.kodak.com/go/support
and select
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