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Troubleshooting
Problem
Camera does not
turn on
Camera turns off
suddenly during
operation
The picture is blurry
Images and video
files cannot be
saved
118
Possible Causes
The battery has been
depleted.
The battery is not inserted
correctly.
The batteries have been
depleted.
Camera shakes while taking
a picture.
The SD memory card is full.
The memory card is locked.
Solution
Recharge the battery.
Correctly reinstall the battery.
Recharge the battery.
Make sure the camera is actually
shutting off and not entering
Power Save Mode, where the
LCD will turn off after the camera
has been idle for a period of
time.
Turn on OIS feature.
Please use tripod for high
magnification (above 15X)
optical zoom. If you are holding
the camera, be sure to use
both hands.
Use another memory card or
delete unnecessary files.
Unlock the memory card.
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