Status
You cannot take a
picture
Memory card not
recognized or camera
freezes with card
Cannot find the
desired picture/video
Computer/connectivity problems
Status
Pictures do not
transfer to computer
Slide Show does not
run on an external
video device
Computer does not
communicate with
the camera
www.kodak.com/go/support
Solution
■
Turn the camera off, then on again.
■
Depress the Shutter button all the way
■
Insert a new/charged battery
■
Memory is full. Transfer pictures to the computer
delete pictures
■
Card may be corrupted. Format the card in the camera
page
38).
■
Use another memory card. Only SD or SDHC Cards are supported.
■
To view pictures on a card or in internal memory,
Solution
■
Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is
connected to the camera and the computer
turn on the camera.
■
See KODAK Software Help at www.kodak.com/go/camerasw.
■
Adjust the camera Video Out setting to NTSC or PAL
page
37).
■
Make sure the external device settings are correct. (See the
device's user guide.)
■
Turn off the camera, then turn it back on.
■
Make sure the battery is charged and installed correctly
page
1).
■
Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is
connected to the camera and the computer
turn on the camera.
■
See KODAK Software Help at www.kodak.com/go/camerasw.
(see page
(see page
23), or insert another card.
Troubleshooting
(see page
6).
1).
(see page
(see
see page
(see page
39). Then
(see
(see
(see page
39). Then
39),
22.
45