Troubleshooting
Action
Step 6
a
Remove, and then reinstall the printer software. For more
information, see
"Installing the printer" on page
Note: For more information, visit www.dell.com/support/printers.
b
Resend the print job.
Do the jobs print?
Printing slows down
Notes:
•
When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the fuser.
•
The printer speed may be reduced when printing for long periods of time, or printing at elevated temperatures.
•
The printer speed may also be reduced when the printed output resolution is set to 1,200 dpi.
Action
Place letter‑ or A4‑size paper in the tray, and then resend the print job.
Does the print speed increase?
Print job takes longer than expected
Action
Step 1
Reduce the number and size of fonts, the number and complexity of
images, and the number of pages in the print job, and then resend the
print job.
Does the print job still take long?
Step 2
Disable the Page Protect feature.
From the printer control panel, navigate to:
> Settings >
> Page Protect >
Does the print job still take long?
> General Settings >
> Off >
Yes
The problem is solved. Contact
19.
Yes
The problem is solved. Contact
Yes
Go to step 2.
Go to step 3.
> Print Recovery >
123
No
technical
support.
No
technical
support.
No
The problem is solved.
The problem is solved.