Internal Solutions Port Does Not Operate Correctly - Dell B5460dn User Manual

Troubleshooting
Action
Step 5
Check if the option is selected.
a
From the application you are using, select the option. For Mac OS X
version 9 users, make sure the printer is set up in Chooser.
b
Resend the print job.
Is the tray working?

Internal Solutions Port does not operate correctly

Action
Step 1
Make sure the Internal Solutions Port (ISP) is installed.
a
Install the ISP. For more information, see
Solutions Port" on page
b
Print a menu settings page, and then check if the ISP is listed in the
Installed Features list.
Is the ISP listed in the Installed Features list?
Step 2
Check the cable and the ISP connection.
a
Use the correct cable, and then make sure it is securely connected to
the ISP.
b
Check if the ISP solution interface cable is securely connected into the
receptacle of the controller board.
Note: The ISP solution interface cable and the receptacle on the
controller board are color‑coded.
Does the Internal Solutions Port operate correctly?
USB/parallel interface card does not operate correctly
Action
Step 1
Make sure the USB or parallel interface card is installed.
a
Install the USB or parallel interface card. For more information, see
"Installing an Internal Solutions Port" on page
b
Print a menu settings page, and then check if the USB or parallel
interface card is listed in the Installed Features list.
Is the USB or parallel interface card listed in the Installed Features list?
"Installing an Internal
18.
18.
Yes No
The problem is solved. Contact
support.
Yes No
Go to step 2. Check if you have a
supported ISP.
Note: An ISP from
another printer may
not work on this
printer.
The problem is solved. Contact
support.
Yes No
Go to step 2. Check if you have a
supported USB or
parallel interface card.
Note: A USB or parallel
interface card from
another printer may
not work on this
printer.
187
technical
technical