Amana NTW5200T Technical Education

Amana NTW5200T Technical Education

Top-load washer

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AL-1
TECHNICAL EDUCATION
TOP-LOAD WASHER
MODELS: NTW5200T, NTW5240T, NTW5400T
NTW5500T, NTW5505T, NTW5640T
NTW5700T, NTW5705T, NTW5800T
JOB AID 8178662

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Summary of Contents for Amana NTW5200T

  • Page 1 AL-1 TECHNICAL EDUCATION TOP-LOAD WASHER MODELS: NTW5200T, NTW5240T, NTW5400T NTW5500T, NTW5505T, NTW5640T NTW5700T, NTW5705T, NTW5800T JOB AID 8178662...
  • Page 2 FORWARD This Amana Job Aid, “Top-Load Washer” (Part No. 8178662), provides the In-Home Service Professional with information on the installation, operation, and service of the Top-Load Washer. For specific information on the model being serviced, refer to the “Use and Care Guide,” or “Tech Sheet”...
  • Page 3: Table Of Contents

    TABLE OF CONTENTS Page GENERAL ............. . 1-1 Washer Safety .
  • Page 4 — NOTES — - iv -...
  • Page 5: General

    GENERAL WASHER SAFETY Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others.
  • Page 6: Model & Serial Number Designations

    MODEL & SERIAL NUMBER DESIGNATIONS MODEL NUMBER MODEL NUMBER 00 T BRAND N = Amana ACCESS / FUEL T = Top Load G = Gas F = Front Load H = Horizontal W = Work Space V = Vertical E = Electric...
  • Page 7: Model & Serial Number Label And Tech Sheet Locations

    MODEL & SERIAL NUMBER LABEL AND TECH SHEET LOCATIONS The Model & Serial Number Label and Tech Sheet locations are shown below. Model & Serial Number Label Tech Sheet (Behind Console)
  • Page 8: Specifications

    SPECIFICATIONS NTW540T NTW500T Super Capacity Super Capacity J-line Console Shape J-line Console Shape New Amana Bladed Knobs New Amana Bladed Knobs Amana Formed Badge Amana Formed Badge J-line Top/lid J-line Top/lid 3.2 Cu.ft. Porcelain Basket 3.2 Cu.ft. Porcelain Basket 27˝ Cabinet 27˝...
  • Page 9 NTW5400T NTW5500T Super Capacity Super Capacity Plus J-line Console Shape J-line Console Shape New Amana Bladed Knobs New Amana Bladed Knobs Amana Formed Badge Amana Formed Badge J-line Top/lid J-line Top/lid 3.2 Cu.ft. Porcelain Basket 3.2 Cu.ft. Porcelain Basket 27˝ Cabinet 27˝...
  • Page 10 NTW5505T NTW540T Super Capacity Plus Super Capacity Plus J-line Console Shape J-line Console Shape New Amana Bladed Knobs New Amana Bladed Knobs Amana Formed Badge Amana Formed Badge J-line Top/lid J-line Top/lid 3.2 Cu.ft. Porcelain Basket 3.2 Cu.ft. Porcelain Basket 27˝...
  • Page 11 NTW5700T NTW5705T Super Capacity Plus Super Capacity Plus J-line Console Shape J-line Console Shape New Amana Bladed Knobs New Amana Bladed Knobs Amana Formed Badge Amana Formed Badge Wide Open Top/lid Wide Open Top/lid 3.2 Cu.ft. Porcelain Basket 3.2 Cu.ft. Porcelain Basket 27˝...
  • Page 12 NTW5800T Super Capacity Plus J-line Console Shape New Amana Bladed Knobs Amana Formed Badge Wide Open Top/lid 3.2 Cu.ft. Porcelain Basket 27˝ Cabinet Mult Cycles 2 Speed Motor 5 Speed Combo ATC 4 - Smart Temps Variable Water Level 5 Position Speed Select - Smart...
  • Page 13: Installation Information

    INSTALLATION INFORMATION INSTALLATION REQUIREMENTS TOOLS AND PARTS Alternate Parts Your installation may require additional parts. Gather the required tools and parts before For information on ordering, please refer to starting installation. The parts supplied are in the toll-free phone numbers on the front page the washer basket.
  • Page 14: Location Requirements

    LOCATION REQUIREMENTS Recessed area or closet installation dimensions shown Selecting the proper location for your washer recommended spacing allowed (A and B), ex- improves performance and minimizes noise cept the closet door ventilation openings. The and possible washer “walk.” dimensions shown for the closet door ventila- Your washer can be installed in a basement, tion openings (C) are the minimum required.
  • Page 15: Drain System

    DRAIN SYSTEM Laundry tub drain system (view C) The laundry tub needs a minimum 20 gal. The washer can be installed using the stand- (76 L) capacity. The top of the laundry tub pipe drain system (floor or wall), the laundry must be at least 39 in.
  • Page 16: Electrical Requirements

    ELECTRICAL REQUIREMENTS WARNING GROUNDING INSTRUCTIONS For a grounded, cord-connected washer: This washer must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electrical shock by providing a path of least resistance for elec- tric current.
  • Page 17: Installation Instructions

    INSTALLATION INSTRUCTIONS BEFORE YOU START Remove power plug and yellow strap from machine base to release the rear WARNING leveling system. Excessive Weight Hazard Use two or more people to move and install washer. Failure to do so can result in back or other injury.
  • Page 18: Connect Drain Hose

    CONNECT DRAIN HOSE Looped power cord Proper connection of the drain hose protects your floors from damage due to water leak- age. Read and follow these instructions. The drain hose is connected to your washer and is stored inside the washer cabinet. Remove drain hose from washer cabinet Gently pull the corrugated drain hose out of the washer from the top of the hose.
  • Page 19 To keep drain water from going back into Clear the water lines the washer: • Run water through both faucets and inlet • Do not force excess drain hose into stand- hoses, into a bucket, drainpipe, or laundry pipe. Hose should be secure but loose tub, to get rid of particles in the water lines enough to provide a gap for air.
  • Page 20: Level The Washer

    Using pliers, tighten the couplings with an additional two-thirds turn. NOTE: Do not overtighten or use tape or sealants on the valve. Damage to the Beaded tie strap valves can result. Wrap the drain hose to the laundry tub leg, drain standpipe or inlet hoses with the beaded tie strap.
  • Page 21 Screw the locknut onto each foot to within Check the levelness of the washer by 1˝ (2.5 cm) of the foot base. placing a level on the top edges of the washer, first side to side, then front to back. "...
  • Page 22 COMPLETE THE INSTALLATION WARNING Check the electrical requirements. Be sure that you have the correct electrical supply and the recommended grounding method (see “Electrical Requirements”). Check that all parts are now installed. If there is an extra part, go back through the Electrical Shock Hazard steps to see which step was skipped.
  • Page 23: Product Operation

    PRODUCT OPERATION WASHER USE STARTING YOUR WASHER Measure detergent and pour it into the washer. If desired, add powdered or liquid WARNING color safe bleach. Drop a sorted load of clothes loosely into your washer. • Load evenly to maintain washer bal- ance.
  • Page 24 Style : With liquid chlorine bleach dis- Style : With liquid fabric softener dis- penser (on some models) penser (on some models) • Use only liquid chlorine bleach in this • Use only liquid fabric softener in this dispenser. Do not use this dispenser dispenser.
  • Page 25 • Even in Cool wash, some warm water • Extra Rinse & Cycle Signal - This op- is let into the washer to maintain a tion combines both an Extra Rinse and minimum temperature of approximately a Cycle Signal at the end of the wash 70°F (21°C).
  • Page 26: Washer Care

    WASHER CARE ANTIMICROBIAL PRODUCT WINTERIZING YOUR WASHER PROTECTION Shut off both water faucets. Disconnect and drain water inlet hoses. Pour 1 qt (1 L) For a cleaner appliance, this washing machine of R.V.- type antifreeze into the basket. is equipped with antimicrobial product protec- tion.
  • Page 27: Troubleshooting

    TROUBLESHOOTING WASHER AND COMPONENTS BASKET CROOKED NOISY • Was the washer basket pulled forward during loading? Push the basket to the • Is the load balanced and the washer level? center before starting wash. The wash load should be balanced and not overloaded.
  • Page 28: Washer Operation

    WASHER OPERATION • Is the washer in a normal pause in the cycle? The washer pauses for about 2 min- WASHER WON’T RUN, FILL, RINSE OR utes during certain cycles. Allow the cycle AGITATE; WASHER STOPS to continue. Some cycles feature periods of agitation and soak.
  • Page 29: Washer Results

    • Is there above average iron (rust) in water? WASHER RESULTS You may need to install an iron filter. LOAD TOO WET • Did you properly sort the load? Sort dark clothes from whites and lights. • Did you use the right cycle for the load •...
  • Page 30 • Did you use enough detergent, or do you • Did you overload the washer? The wash have hard water? Use more detergent for load must be balanced and not overloaded. washing heavy soils in cold or hard water. Loads should move freely during washing. •...
  • Page 31: Component Access

    COMPONENT ACCESS This section instructs you on how to service each component inside the Amana Top-Load Washer. The components and their locations are shown below. COMPONENT LOCATIONS Rear Panel Front Panel Power Supply Wash Temperature/ Cord ATC Switch Options Switch...
  • Page 32: Removing The Console Components And The Power Supply Cord

    REMOVING THE CONSOLE COMPONENTS AND THE POWER SUPPLY CORD To remove the timer delay from the timer: WARNING a) Disconnect the connector from the tim- er delay terminal. b) Lift the locking tab with a small-bladed screwdriver, and pull the timer delay off the timer.
  • Page 33 To remove the timer: To remove the water level pressure switch: a) Remove the control knob from the tim- er as follows: Push the knob in, hold a) Pull the pressure hose off the switch. the rear of the shaft by the slotted end b) Disconnect the wire connector from with a small screwdriver so it does not the switch terminals.
  • Page 34 To remove the fabric select switch: Screw a) Pull the knob off the switch shaft. Buzzer b) Disconnect the wire connectors from the switch terminals. NOTE: The wire colors are marked on the switch next to each terminal. c) Remove the two hex-head screws from the switch bracket and remove the switch from the console.
  • Page 35: Removing The Lid Switch

    REMOVING THE LID SWITCH WARNING Lid Switch Connector Ground Screw Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before Locking Tab operating. Failure to do so can result in death or electrical shock. Lift the washer lid so it is straight up. Unplug washer or disconnect power.
  • Page 36: Removing The Bleach Dispenser Wax Motor

    REMOVING THE BLEACH DISPENSER WAX MOTOR WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Unplug washer or disconnect power. Remove the console and position it back out of the way (see page 4-2 for the pro- Disconnect the hose from the dispenser.
  • Page 37 Unsnap the tub ring tabs from the outer 12. Pull the seal off the shaft of the bleach tub and remove tub ring. dispenser wax motor. Seal Tub Ring Bleach Dispenser Turn the tub ring over so you can access Wax Motor the bleach dispenser wax motor.
  • Page 38: Removing The Rear Panel Components

    REMOVING THE REAR PANEL COMPONENTS To remove the vacuum break: WARNING a) Loosen the clamp and disconnect the hose from the vacuum break. Electrical Shock Hazard Hose Clamp Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or Vacuum electrical shock.
  • Page 39 To remove the water inlet/ATC sensor: To remove the motor start capacitor: a) Remove the hex-head mounting screw a) On the outside of the rear panel, from the rear panel. squeeze the locking tabs on the ca- pacitor holder pin, and push the pin b) Lift and remove the water inlet/ATC out of its hole.
  • Page 40 To remove the drain hose bucket: b) Lift the two locking arms on the bucket to release the tabs. a) On the outside of the rear panel, squeeze the locking tabs on the drain c) Open the bucket sections and remove hose bucket, and push the tabs out of the drain hose.
  • Page 41: Removing The Pump And Motor

    REMOVING THE PUMP AND MOTOR b) Loosen the two clamps from the tub WARNING outlet and drain hoses and pull the hoses off the pump. c) Release the two spring clips and pull the pump away from the motor. Tub Outlet Hose Electrical Shock Hazard Disconnect power before servicing.
  • Page 42 To remove the motor: f) Pull the motor away from the washer until the motor coupler pins disengage a) Remove the pump from the motor (see from the motor coupler isolator, and step 3). remove the motor. b) Disconnect the two wires from the mo- tor start capacitor terminals (see page 4-9).
  • Page 43: Removing The Agitator And Transmission

    REMOVING THE AGITATOR AND TRANSMISSION c) Pull the barrier cap and rubber O-ring WARNING out of the agitator. Barrier Cap Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.
  • Page 44 To remove the transmission: d) Squeeze the locking tabs together and push the wire standoff out of the trans- a) Remove the agitator (see step 2). mission mounting hole. b) Slide the agitator clip and washer up e) Remove the three 1/2˝ bolts from the and off the transmission shaft.
  • Page 45 h) Remove the thrust washer from the l) Use a pair of pliers and remove the agitator shaft. pad assembly from the clutch drum. i) Use a screwdriver, and unsnap the m) Inspect the inside contact surface of spring retaining clip and the clutch re- the drum for scratch marks, or uneven taining ring from the agitator shaft.
  • Page 46 n) Remove the motor from the transmis- sion (see page 4-12 for the procedure). o) Remove the two 1/2˝ hex-head bolts from the motor plate and remove the plate. 1/2˝ Bolts Motor Plate 4-...
  • Page 47: Removing The Basket, Outer Tub, And Basket Drive Assembly

    REMOVING THE BASKET, OUTER TUB, AND BASKET DRIVE ASSEMBLY Slide the agitator clip and washer up and WARNING off the transmission shaft. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or Agitator Clip Agitator Washer electrical shock.
  • Page 48 b) Lift the basket off the drive block, and remove the basket from the outer tub. Front Tub Spring Bracket Screws Basket Tub-To-Pump Hose Outer Tub Left Front Tub Spring e) Unhook the counterbalance spring from the rear tub spring bracket and Drive Block the frame.
  • Page 49 To remove the basket drive assembly: REASSEMBLY NOTES: a) Remove the agitator and transmission When you install the drive block on the (see page 4-13 for the procedures). transmission shaft, make sure that the two slots fit over the tabs of the shaft. b) Remove the basket (see step 7).
  • Page 50: Removing The Skate Plate And Suspension Pads

    REMOVING THE SKATE PLATE AND SUSPENSION PADS Lift the skate plate off the base WARNING assembly. Pry the three suspension pads off the top of the washer base assembly and replace the pads. Pry Off Suspension Pads Electrical Shock Hazard Disconnect power before servicing.
  • Page 51: Component Testing

    COMPONENT TESTING Before testing any of the components, perform • All tests/checks should be made with a the following checks: VOM or DVM having a sensitivity of 20,000 ohms-per-volt DC, or greater. • Resistance checks must be made with power cord unplugged from...
  • Page 52: Water Level Pressure Switch

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. WATER LEVEL PRESSURE SWITCH Pressure Refer to page 4-2 for the procedure for ac- Switch Inlet cessing the water level pressure switch.
  • Page 53: Water Inlet/Atc Sensor

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. WATER INLET / ATC SENSOR To test the ATC sensor: a) Disconnect the wires from the sensor Refer to page 4-8 for the procedure for access- terminals.
  • Page 54: Motor Start Capacitor

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. MOTOR START CAPACITOR Disconnect the wires from the capacitor terminals. Refer to page 4-8 for the procedure for ac- Set the ohmmeter to the R x 1K scale.
  • Page 55: Motor

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. MOTOR DRIVE MOTOR Refer to page 4-11 for the procedure for ac- cessing the motor. HIGH Unplug washer or disconnect power.
  • Page 56: Motor Thermal Protector

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. MOTOR THERMAL PROTECTOR BASKET DRIVE SHAFT CHECKS Refer to page 4-11 for the procedure for ac- Refer to page 4-17 for the procedure for ac- cessing the pump and motor.
  • Page 57: Diagrams And Charts

    DIAGRAMS AND CHARTS WIRING DIAGRAM...
  • Page 58: Timer Sequence Chart

    TIMER SEQUENCE CHART...
  • Page 59 TIMER SEQUENCE CHART (Cont’d) FUNCTION FUNCTION...
  • Page 60: Cycle Charts

    CYCLE CHARTS Wash Action Switch Option Switch Soak Delay Temperature Switch...
  • Page 61 — NOTES —...
  • Page 62 — NOTES —...
  • Page 63 PRODUCT SPECIFICATIONS WARRANTY INFORMATION SOURCES IN THE UNITED STATES: FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL: FOR WHIRLPOOL PRODUCTS: 1-800-253-1301 FOR KITCHENAID PRODUCTS: 1-800-422-1230 FOR ROPER PRODUCTS: 1-800-447-6737 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL: THE TECHNICAL ASSISTANCE LINE: 1-800-832-7174 HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN AUTHORIZED IN-HOME SERVICE PROFESSIONAL FOR LITERATURE ORDERS:...

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