Printing Problems - Canon LBP6030w Manual

Printing Problems

Together with this section, see
Installation/Settings Problems.
Printing results are not satisfactory, or the paper is curled or wrinkled.
When You Cannot Print Properly
You cannot print.
Can you print a Windows test page? If you can print a Windows test page, there is no problem with the machine or the printer
driver. Check the print settings of your application.
Printing a Test Page in Windows
If you cannot print a test page, check the following according to your environment.
Wireless LAN connection
Check the connection status (signal strength) of the wireless LAN.
Viewing Network Settings
If the connection is poor, try the following.
Change the channel of your wireless LAN router. If you have more than one router, set the channels to be at least
five channels apart.
If you can change the radio output power of your wireless LAN router, raise the output power.
If your computer is connected to the wireless LAN, are the computer and this machine using the same wireless LAN
router SSID? If they are different, reset the wireless LAN connection settings of this machine.
Viewing Network Settings
Checking the SSID to Which Your Computer Is Connected
Connecting to a Wireless LAN
When you reset wireless LAN connection settings
When making settings with the MF/LBP Network Setup Tool, select [Easy Setup]
does not have a WPS button or I cannot find the button].
As the wireless LAN router, select the one with the SSID to which the computer is connected.
Have you selected the correct port? If there is no port to use, create a port.
Checking the Printer Port
Configuring Printer Ports
Is communication on your computer restricted by a firewall? If the machine cannot be accessed because of incorrect
settings, use the
Restricting Communication by Using Firewalls
Initializing by Using the Wi-Fi Key
Disable security software and other resident software.
Reinstall the printer driver.
Printer Driver Installation Guide
Can you print from other computers on the network? If you also cannot print from other computers, contact your local
authorized Canon dealer or the Canon help line.
USB connection
Have you selected the correct port? If there is no port to use or you are not sure, reinstall the printer driver. When
you reinstall the printer driver, the correct port is created automatically.
Checking the Printer Port
Printer Driver Installation Guide
Is bidirectional communication enabled? Enable bidirectional communication, and restart the computer.
Checking Bidirectional Communication
Disable security software and other resident software.
Connect to another USB port on the computer.
Delete the USB class driver, and then reinstall the printer driver.
Printer Driver Installation Guide
Can you print from a USB connection to another computer? If you also cannot print from other computers, contact
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Common Problems. For problems related to connection with the computer, see
(Wi-Fi) key to initialize the system management settings.
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[My wireless LAN access point