2
Check whether paper is jammed inside the machine.
1
Open the top cover.
2
Remove the toner cartridge.
3
Gently pull out the paper.
Hold both edges of the paper, pull the leading edge of the paper down, and then pull it out.
4
Replace the toner cartridge.
Align with the toner cartridge guide (
5
Close the top cover.
The paper jam message disappears, and the machine is ready to print.
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), and push firmly all the way in.