Changing The Mailbox Access Code - Avaya IP Office User Manual

2. Changing Your Settings

2.1 Changing the Mailbox Access Code

By default you can access your mailbox from your extension without needing to use your access code as your extension's
number is treated as a 'trusted source'. Your system maintainer can change that if required. They can also configure other
numbers as trusted sources for your mailbox if you require that.
From non-trusted sources, entry of your mailbox access code is required. For example, entry of your access code is
usually required if your maintainer has configured a method for you to access your mailbox from remote locations other
than your own extension.
Setting and changing a mailbox access code can be done by your system administrator. You can also do it yourself
through the mailbox.
Change access code
When changing your access code:
· Enter least four digits and up to 15. If you enter less than four numbers you will be prompted to enter a longer
code.
· Do not set an obvious code, for example:
· Do not match your extension number.
· Do not use a sequence of digits, for example 1234.
· Do not use the same repeated digit, for example 1111.
To Change Your Access Code
1. Log in to your mailbox.
· If your mailbox already has an access code set, you will be prompted to enter it. Enter your access code.
2. Press *04 to change your access code.
3. Enter your current access code and press #. If you have no current access code just press #.
4. Enter your new access code followed by #.
5. Re-enter your new access code followed by #.The access code will now be changed.
· The system will prompt you if the codes do not match or is not acceptable. It will also confirm the change of
access code if successful.
To Remove an Existing Access Code
1. Log in to your mailbox.
2. Press *04 to change your access code.
3. Enter your current access code and press #.
4. When you are asked to enter your new access code, press #.
5. When you are asked to re-enter your access code, press #. Your access code will have been removed.
Embedded Voicemail User Guide
IP Office
<Enter current code> <Enter new code> <Confirm new code>
15-604067 Issue 11a (18 April 2011)
Page 16