Forwarding A Message; Replying To Messages - Avaya IP Office User Manual

1.4 Forwarding a Message

You can forward a message to a different mailbox or to several mailboxes at the same time. If you forward a message you
can add a comment to the start of the message.
To Forward a Message
1. When you are listening to a message, press 6.
· To forward the message as it is, press 2.
· To add your own message header before forwarding, press 3. You will be prompted to record your comment
after the tone. Record your comment and press # to finish recording.
2. Enter the extension number to forward the message to and press #.
3. If you want to send the message to more than one extension, repeat the process of enter each extension number
followed by #.
4. Press # to finish addressing and forward the message.

1.5 Replying to Messages

You can call the person who left a message in your mailbox. Both internal and external callers can be called back. A call
can only be placed if the CLI was available when the message was left.
To Reply to a Message
1. While you listen to a message, press **. If a CLI was received when the message was left, a call will be placed on
that CLI.
Embedded Voicemail User Guide
IP Office
Accessing your Mailbox and Messages: Listening to Your Messages
15-604067 Issue 11a (18 April 2011)
Page 11