Saeco SUP 015 User's And Maintenance Booklet page 15

Exclusive series fully automatic coffee machine
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27
Trouble
Possible cause/causes
No message on the
The machine is not getting power
display
The service door is open
The automatic coffee
BREW UNIT MISS
brewing does not start
BREWUNIT BLOCK.
The steam key is being pressed
WATERTANK EMPTY
OVERTEMPERATURE
DREGDRAW. MISS.
GRINDER BLOCKED
The pre-ground coffee selection key
Water is dispensed
has been pressed while there is no
instead of coffee
coffee in the container
The steam/hot water spout hole is
Steam and/or hot water
are not dispensed
clogged
Coffee flows too quickly
Grinding too coarse
Coffee is flows too slowly
Grinding too fine
The central unit filter is jammed
Coffee is not hot enough
The cup has not been preheated
Coffee is not creamy
The coffee blend is not suitable,
coffee has not been recently
ground, the pre-ground coffee has
been ground too thin or too coarse
The coffee brewing is re-
Limescale in the machine
duced, the machine takes
longer to heat and the water
capacity is not correct
The central unit cannot be
The central unit is out of position
removed
Only skilled personnel are authorised to service and repair the machine. The user might incur serious injuries should repairs
not be properly carried out. The manufacturer declines any liability whatsoever, should repairs fail to be carried out
according to the instructions contained in this manual. Furthermore, in these cases warranty rights cannot be honored.
TROUBLESHOOTING
Resolution
Turn the main switch on, check plug
and fuse
Close the service door
Insert and lock the central unit
Clean the central unit (see page 22)
Disactivate the steam function and
drain the machine (see page 15)
Fill with water or coffee beans and
COF.BEANS EMPTY
READY FOR USE
restart the cycle
Drain thoroughly the machine again
Fit the coffee grounds container
properly
Clean the grinder
Fill with pre-ground coffee
Clear it with the aid of a thin needle
Adjust the grinder to a finer grinding,
ex. from 6 to 3
Adjust the grinder to a coarser grind-
ing. ex. from 6 to 7
Clean the filter
Place the cup on the heating plate
Try another coffee blend
Carry out the machine descaling, as
described at page 22
Switch on the machine. Close the
service door and fit the coffee grounds
container. The machine returns auto-
matically in its starting position.

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