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Technical Support Request Form
Company (display owner):
Reseller/Installer:
Contact Name:
Description of failure:
Did failure occur during start-up, or was the display operating at the time?
Lamp Hours:
Ambient air temperature:
Describe the installation and how the displays are mounted:
If the display will not come on or not stay on, what are the LEDs doing?
What have you done to verify the problem?
!
Always get the serial number of the unit you are working on.
Date:
Unit Serial Number:
Phone:
E-mail:
System Hours:
Any sounds coming from display?
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