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Section 14: Warranty Information
Standard Limited Warranty
What is covered and for how long?
SAMSUNG TELECOMMUNICATIONS AMERICA, LLC
("SAMSUNG") warrants that SAMSUNG's handsets
and accessories ("Products") are free from defects
in material and workmanship under normal use and
service for the period commencing upon the date of
purchase by the first consumer purchaser and
continuing for the following specified period of time
after that date:
Phone
Batteries
Case/Pouch/Holster
Other Phone Accessories 1 Year
What is not covered?
This Limited Warranty is conditioned upon proper
use of the Product.
This Limited Warranty does not cover: (a) defects or
damage resulting from accident, misuse, abnormal
use, abnormal conditions, improper storage,
exposure to liquid, moisture, dampness, sand or
dirt, neglect, or unusual physical, electrical or
electromechanical stress; (b) scratches, dents and
cosmetic damage, unless caused by SAMSUNG;
(c) defects or damage resulting from excessive force
or use of a metallic object when pressing on a touch
1 Year
1 Year
90 Days
screen; (d) equipment that has the serial number or
the enhancement data code removed, defaced,
damaged, altered or made illegible; (e) ordinary
wear and tear; (f) defects or damage resulting from
the use of Product in conjunction or connection with
accessories, products, or ancillary/peripheral
equipment not furnished or approved by SAMSUNG;
(g) defects or damage resulting from improper
testing, operation, maintenance, installation,
service, or adjustment not furnished or approved by
SAMSUNG; (h) defects or damage resulting from
external causes such as collision with an object,
fire, flooding, dirt, windstorm, lightning, earthquake,
exposure to weather conditions, theft, blown fuse,
or improper use of any electrical source; (i) defects
or damage resulting from cellular signal reception or
transmission, or viruses or other software problems
introduced into the Product; or (j) Product used or
purchased outside the United States. This Limited
Warranty covers batteries only if battery capacity
falls below 80% of rated capacity or the battery
leaks, and this Limited Warranty does not cover any
battery if (i) the battery has been charged by a
battery charger not specified or approved by
SAMSUNG for charging the battery; (ii) any of the
seals on the battery are broken or show evidence of
tampering; or (iii) the battery has been used in
equipment other than the SAMSUNG phone for
which it is specified.
Warranty Information
215
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