SENDO Cell Phone User Manual page 40

14
Problem
The PIN2 code is
blocked
"NCK Code" is
displayed on my
handset
"Blocked" is displayed
on my handset
A key on the keypad is
not working
Poor display
Can't connect to
network
Can't make/receive
calls
Possible cause
You have entered the PIN code
incorrectly 3 times
The handset is locked to a
network and a SIM from another
network has been placed in the
phone
The NCK code has been
entered incorrectly 10 times and
the handset has been security
disabled
Key lock on
Low temperature
Weak signal
Invalid SIM card
Network not allowed
Weak signal
Phone is switched off
Battery is low
Check the number
Call key not pressed
Network is busy
Call barring or fixed dialing is
activated
Possible corrective action
Enter the PIN2 unblocking code supplied with the
SIM card. If you do not have this code, contact your
service provider.
Remove the SIM and insert the correct network SIM.
Sendo cannot supply your NCK code.
Warning: If you enter the wrong NCK code you could
block the phone.
Contact your service provider for advice. Note: The
number of incorrect entries depends on your service
provider.
The keypad may be locked. Check the screen for the
symbol. Press
to unlock the keypad.
Move to a warmer place and let the phone warm up.
You may be in an area of poor coverage.
Contact your service provider.
Try reselecting the network. Switch off and then back
on.
Check that the service provider name is displayed on
the screen. If not, try to reconnect to the network.
Press for a few seconds.
Phone can power down if the battery is very low.
Charge the battery.
Use the full area code and country code in the
number.
After dialing the number you must press
If you hear rapid beeps, then the network is busy.
Hang up and try again.
Check the fixed dialing settings. Otherwise check the
call barring settings with your service provider.
39
and ∗ in quick succession
,
Call
.