Troubleshooting
The Alde control panel will display any error
messages. See the operating and installation
instructions supplied separately.
The system is completely dead, the control
panel is blank
• Check the 20mm T3.15 amp glass fuse in
the boiler. This is located under the lid of
the black plastic service hatch, in a green
plastic fuse holder.
• Check the 12v supply to the boiler, it should
be above 12v.
• Check the 12v cable is plugged into the
boiler. Check the cable is plugged into the
Alde control panel.
The boiler will not ignite on gas
• Check the gas cylinder is full. Try a different
gas cylinder, ensuring it is propane gas.
• The system may not need to use gas
heating, if also using electric heating.
• The fluids in the boiler may already be at
operating temperature.
The boiler will not heat on 230v electric
• Check that any 230v isolator switches are
on (they will often have an LED indicator).
• Check the 230v supply to the vehicle.
• The fluids in the boiler may already be at
operating temperature.
No hot water
• Check that "hot water ignore" is not
activated on the Alde control panel.
• Check that constant pumping is not
activated on the Alde control panel.
• Check for other conflicting settings on the
Alde control panel.
• Check the freshwater supply and water
pump.
No central heating
• Bleed the system of air.
• Check the fluid level in the expansion tank.
• Check that the circulation pump is
responding.
• Check that "hot water boost" is not
activated on the Alde control panel.
• Use gas and electric heating.
• Check that vents in the furniture are not
obstructed.
• Check the condition of the heat transfer
fluid.
• Most vehicles will reach a comfortable
temperature within an hour, in non-extreme
conditions.
If problems persist, please contact Alde, or
your dealer or installer.
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