20 Year Limited Warranty - Superior WOOD BURNING FIREPLACE User Manual

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Superior™ Brand Wood-Burning Fireplace

THE WARRANTY

Innovative Hearth Products ("IHP") 20 Year Limited Warranty warrants your Superior™ Brand wood burning

fireplace ("Product") to be free from defects in materials and workmanship at the time of manufacture. The

Product body, firebox and ceramic glass carry the 20 Year Limited Warranty. Ceramic glass carries the 20

Year Limited Warranty against thermal breakage only. After installation, if covered components manufactured

by IHP are found to be defective in materials or workmanship during the 20 Year Limited Warranty period and

while the Product remains at the site of the original installation, IHP will, at its option, repair or replace the

covered components. If repair or replacement is not commercially practical, IHP will, at its option, refund the

purchase price or wholesale price of the IHP product, whichever is applicable. IHP will also pay IHP prevailing

labor rates, as determined in its sole discretion, incurred in repairing or replacing such components for up to

five years. THERE ARE EXCLUSIONS AND LIMITATIONS to this 20 Year Limited Warranty as described herein.

COVERAGE COMMENCEMENT DATE

Warranty coverage begins on the date of installation. In the case of new home construction, warranty cover-

age begins on the date of first occupancy of the dwelling or six months after the sale of the Product by an

independent IHP dealer/distributor, whichever occurs earlier. The warranty shall commence no later than 24

months following the date of product shipment from IHP, regardless of the installation or occupancy date.

EXCLUSIONS AND LIMITATIONS

This 20 Year Limited Warranty applies only if the Product is installed in the United States or Canada and only

if operated and maintained in accordance with the printed instructions accompanying the Product and in

compliance with all applicable installation and building codes and good trade practices.

This warranty is non-transferable and extends to the original owner only. The Product must be purchased

through a listed supplier of IHP and proof of purchase must be provided. The Product body and firebox carry

the 20 Year Limited Warranty from the date of installation. Vent components, trim components, paint and

applied stains are excluded from this 20 Year Limited Warranty. The following do not carry a 20 Year Limited

Warranty but are warranted as follows:

Air tubes, baffles and brick retainer s – Repair or replacement for one year from the date of installation

Cast iron parts – Replacement for one year from date of installation

Catalyst – Carries a separate warranty. Refer to the warranty certificate provided for that part

Electrical components – Repair or replacement for one year from the date of installation

Fireplace screens, refractory and side shields (metal or refractory) - Repair or replacement for

two years from date of installation. Excludes hairline cracks

Fuel grates – These parts are considered consumable accessories and therefore are not warranted,

with the exception of defects in material or workmanship which are covered for 90 days from the

date of installation

Gaskets – Replacement for one year from date of installation

Gold & nickel plating – Replacement for two years from date of installation. Excludes tarnishing

Optional glass doors – Repair or replacement for 90 days from the date of installation

Refractory & screens – Replacement for two years from date of installation. Excludes hairline cracks

Removable air tubes - Repair or replacement for seven years from date of installation. IHP prevailing

labor rates for years one through five.

Labor coverage - Prevailing IHP labor rates apply for the warranty period of the component.

Parts not otherwise listed carry a 90 day warranty from the date of installation.

Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the

last date of manufacture of the Product.

IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, fire, flood or acts

of God; (b) damages caused by abuse, negligence, misuse, or unauthorized alteration or repair of the Product

affecting its stability or performance. (The Product must be subject to normal use with approved fuels listed

in the Operation Manual provided with the product. This includes burning such fireplace fuels as wood and

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