USER GUIDE
Symptom
524 remote operation
with Nexia is intermittent.
524 remove operation
with Nexia previously
worked, but now does
not.
Features
TZEMT524AA21MA Comfort Control Features
•
24v, Z-Wave comfort control
•
Remote access via smart phone, tablet, or P.C. (requires a Nexia bridge, Internet access and a Nexia
•
Interactive 4.3" touchscreen
•
7 Day programmable, 4 periods/day
•
Filter and maintenance service reminders
•
Energy Savings Mode (ESM)
•
Screen lock and guest lock
•
Upgradable firmware (requires a Nexia
Product Specifications
Specification
Product Model:
Product:
Size:
Display:
Touchscreen:
Backlight:
Power:
HVAC System Type:
Heat/Cool Stages:
Heat Pump Reversing valve:
Communications:
Memory:
Date/Time:
16
Possible Cause
1) Bridge and 524 have marginal Z-wave
communications.
1) Bridge and 524 have lost the ability to
communicate via Z-wave
Home Intelligence account).
™
TZEMT524AA21MA
HVAC System comfort control. Z-Wave™ RF communications enabled
5.75" wide x 3.5" height x 1" depth
Fixed Segment LCD, 4" x 2.25", with 17 character alpha numeric display
Yes.
Yes, White, Controllable, on, off, timeout
24VAC from HVAC System
Standard (gas/electric), Heat Pump, or Dual Fuel
Up to two stages of heat/one stage cooling
Selectable reversing valve with cool or with heat
Z-Wave™ RF
Non-volatile
24 hour super capacitor backup
Time is automatically updated if the control is connected to Nexia™ Home Intelligence
Troubleshooting
1) In Nexia: Go to Edit Home, Advanced
2) Find the 524 and click on "Test Connection" button.
3) If test results are less than 80%, enroll a Z-wave repeater
(plug-in dimmer or appliance module) into the bridge, and plug
repeater into outlet midway between bridge and 524.
4) Repeat steps 1-2 and verify communications is greater than
80%.
1) Verify Nexia bridge has not been moved. If yes, then
move bridge back to original location and then re-test remote
features.
2) Verify bridge is connected to AC power and to an active
Ethernet (internet) connection.
3) Verify a Z-wave repeater has not been unplugged or
removed. If yes, then restore the repeater to its original
location.
4) Verify that new wireless equipment has not been added to
the home. If yes, temporarily unpower the new equipment and
then re-test 524.
Description
Action
Home Intelligence account).
™
18-HD46D1-1