Nintendo New 3DS Operation Manual page 35

Problem
•
Does Circle Pad input match what you see on screen?
In rare cases, the Circle Pad's input may stop working properly after long periods of use or
being used forcefully. If the in-game movements do not match the Circle Pad input, use the
CIRCLE PAD option in System Settings to calibrate the input
Note: If movements are being input despite the Circle Pad not being used, and you are unable to use
the buttons or Touch Screen, turn the system off, then start it again on the Circle Pad calibration screen
by pressing the POWER Button while pressing and holding L Button + R Button + Y Button.
The Circle Pad doesn't
work properly
•
Does the Touch Screen input match what you see on screen?
If the in-game movements do not match the Touch Screen input, use the TOUCH SCREEN
option in System Settings to calibrate the input
Note: If you are unable to use the Touch Screen to perform this procedure, turn the system off, then
start it again on the Touch Screen calibration screen by pressing the POWER Button while pressing
and holding L Button + R Button + X Button.
The Touch Screen doesn't
work properly
•
Have you attached a commercially available protective sheet to the Touch Screen?
If you have applied a commercially available protective sheet to the Touch Screen, refer to its
instruction manual and be sure it has been applied correctly before attempting to calibrate
the Touch Screen. We recommend that you use a protective sheet that has been licensed by
Nintendo.
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Solution
( p. 51).
( p. 51).
Not aligned Trapped air or dirt
Problem
•
Is the software compatible with the C Stick?
The C Stick is only usable in software titles or sections of software titles that support it, or in
place of the Right Circle Pad for software that supports the Nintendo 3DS Circle Pad Pro
•
The C Stick doesn't work properly Does the C Stick input match what you see on screen?
If you move the C Stick while the system is turning on, movements may be input despite the
C Stick not being used. If this happens, close the system and enter Sleep Mode. When you
open the system and exit Sleep Mode, the C Stick will automatically recalibrate.
If the screen stays black when you turn the system on or when you exit Sleep Mode (reopen
The screen goes completely black the system after closing it while the power is on), or the screen suddenly goes black during
and the system won't respond / gameplay and the system stops responding, turn the system off by holding the POWER Button
The system freezes up down until the Power LED goes out, then press the POWER Button again to turn the system
back on.
•
Are headphones connected?
If headphones are attached to the system, no sound will come through the speakers.
No sound from the speakers
Note: The camera's shutter sound will always be played at a fixed volume, regardless of the current
setting of the volume control and even if headphones are connected.
•
Is the plug of the headphones firmly inserted?
No audio from headphones
Make sure the plug of the headphones is securely plugged into the audio jack.
•
Does this software title or section of it use the microphone?
The microphone is only usable in software titles or sections of software titles that support it.
•
Is the microphone working properly?
Select MIC TEST in System Settings to confirm that the microphone is functioning properly
( p. 51).
I can't use the microphone /
•
Are voices other than your own, such as those of family and friends, recognised
My voice isn't recognised
correctly?
There are individual differences in speech recognition rates. Some voices are more difficult to
recognise than others.
•
Is a headset with microphone attached?
Try removing the headset with microphone and using the system microphone instead.
•
Is the system open?
Your steps will only be counted while the system is closed and in Sleep Mode.
•
Is the system in a loosely-hanging bag, or is it hanging from a wrist strap?
There may be cases where the system cannot correctly count your steps. If it is put in a loosely-
hanging bag while walking, step data may not be counted accurately. If you want to put the
system in a bag while carrying it around, use a tight-fitting bag such as a belt pouch.
My steps aren't being counted
Note:
•
Depending on the conditions, the step count might be higher or lower than the number of actual
steps taken.
•
Do not put the system into your back pocket. Subjecting the system and LCD screens to excessive
force, for example by sitting on them, can damage them and lead to injury or malfunction.
•
Has the microSD card been correctly inserted into the system?
Turn the power off and insert the microSD card gently but firmly until it clicks into place in
My microSD card is not
the microSD card slot on the back of the system
responding
•
Are the microSD card terminals dirty?
Softly wipe the terminals with dry cotton to avoid damaging the microSD card.
Solution
( p. 19).
( p. 62).
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