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Problem
•
Has the Game Card been correctly inserted?
Insert the Game Card gently but firmly until it clicks into place.
•
There is no video or audio output
Is the system in Sleep Mode?
If the system is in this state, exit Sleep Mode. Some software can enter Sleep Mode even
without the system being closed.
There are black or bright dots
Small numbers of stuck or dead pixels are a characteristic of LCD screens. These are normal
on the LCD screens that do not
and should not be considered as a defect. The 3D Screen and Touch Screen have different
go away / There are dark or light
specifications, so their colour displays and levels of brightness may differ.
patches on the LCD screens
The brightness differs between
The technical specifications of the upper and lower screens are different, which means their
LCD screens
brightness levels can also be different. This is normal and should not be considered as a defect.
•
Is Auto-Brightness or power-saving mode on?
Auto-Brightness automatically changes the screen brightness according to the light level
The screen hue changes suddenly /
of your surroundings. Power-saving mode changes the brightness and colour gradient auto-
The brightness changes and it be-
matically according to the content being displayed, to extend the battery charges for longer
comes difficult to see bright colours
periods of time. This can lead to pale colours whitening and other colours changing. To main-
tain fixed colour and brightness level, turn Auto-Brightness and power-saving mode off
( p.
33).
•
Are you using Nintendo DS / Nintendo DSi software?
Nintendo DS / Nintendo DSi software titles cannot display 3D content.
•
Does the content you are viewing support the 3D feature?
Some software and types of content do not support the display of 3D images. Try viewing
3D images in a different Nintendo 3DS software title.
•
Is the 3D depth slider set to the lowest level?
Adjust the 3D depth slider to a level that is comfortable for you
•
Is the super-stable 3D function deactivated?
Activate the function
•
Is the 3D Screen properly calibrated?
Hold the 3D Screen away from your eyes at a distance of about 30cm if using New Nintendo 3DS
and about 35cm if using New Nintendo 3DS XL
3D images cannot be seen
Settings for more details
or are difficult to see
right eyes, or if you tend to see using only one eye, the 3D effects may not work properly or
at all. For users with any difference in vision between their left and right eyes, it is advised that
you correct your vision before use, for example using spectacles.)
•
Are the 3D Screen, inner camera or infrared LED dirty?
Wipe any fingerprints or other marks off using a soft, clean cloth.
•
Does the software you are using make use of the camera function?
Super-stable 3D deactivates when the inner or outer camera function is being used. Some
software may use the camera function even when you are not using it to take photos.
•
Have you attached a commercially available protective sheet to the 3D Screen?
Certain products can obscure the clarity of 3D images. We recommend that you use a protective
sheet that has been licensed by Nintendo. Refer to the instruction information that comes with
the product for details on how to apply.
66
Solution
( p.
27).
( p.
51).
( p.
26). Touch 3D CALIBRATION in the System
( p.
51). (If there is any difference in vision between your left and
Problem
•
Are you in direct sunlight or an area with a strong light source?
Using the system in areas with strong light sources can cause the light to reflect on the
screen, rendering it difficult to see.
•
Are Parental Controls configured?
Disable the Parental Controls item which restricts Display of 3D Images
•
Are you looking at the lower screen?
This screen cannot display 3D content.
The 3D effects generated by your system are created using the binocular disparity of the
eyes. Everyone will have a different way of viewing 3D images. If you see a double image
or are unable to see 3D images even when viewing them correctly and with the proper
settings, please use the 2D display only
Hints for super-stable 3D and facial recognition
Follow the advice below to increase the effectiveness of super-stable 3D and improve
facial recognition.
3D images cannot be seen
or are difficult to see
Face the camera straight on
Other factors, such as hairstyle, the colour, shape and volume of facial hair, and jewellery,
also affect successful facial recognition.
If facial recognition still does not work, select SUPER-STABLE 3D in the System Settings
( p.
51).
Note: Even taking the aforementioned factors into account, individual features and certain environ-
ments can make accurate recognition difficult. In this case you can deactivate super-stable 3D in the
System Settings.
Solution
( p.
48).
( p.
27).
Move hair to fully reveal your face
Remove your glasses
67
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