Summary of Contents for Extreme Networks Altitude 4760 Series
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Altitude™ 4760 Series Access Point Installation Guide Extreme Networks, Inc. 3585 Monroe Street Santa Clara, California 95051 (888) 257-3000 (408) 579-2800 http://www.extremenetworks.com Published: September 2012 Part number: 120799-00 Rev 01...
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Purple Extreme Solution, ExtremeXOS ScreenPlay, ReachNXT, Sentriant, ServiceWatch, Summit, SummitStack, Triumph, Unified Access Architecture, Unified Access RF Manager, UniStack, the Extreme Networks logo, the Alpine logo, the BlackDiamond logo, the Extreme Turbodrive logo, the Summit logos, and the Powered by ExtremeXOS logo are trademarks or registered trademarks of Extreme Networks, Inc.
Pole Mounted Installations ....................29 Vertical Pole Mount ......................30 Wall Mounted Installations....................34 Altitude 4760 Series Access Point Power Options Using Power over Ethernet ....... 37 Chapter 3: Initial Access Point Configuration .............39 Antenna Type Configuration ..................... 39 Automatic Channel Select Override..................40 The Initial Setup Wizard......................
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Table of Contents Chapter 4: Specifications ....................63 Hardware Specifications ......................63 Environmental Specifications....................64 Radio Specifications ......................... 64 Networking and Software Specifications................... 65 Approvals ..........................65 Optional Accessories ........................ 66 Basic Troubleshooting ......................66 Chapter 5: Regulatory Information ................67 FCC Approval Statement ......................67 TDWR Location Information ....................
Once adopted by Summit ® WM3000 Series Controller, the Altitude 4760 Series Access Point is managed as an Adaptive AP running the Wireless Mobility network management...
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To assist with the deployment of video surveillance networks where the camera application resides, the Altitude 4760 Series Access Point offers band unlocked radio flexibility. The user can choose between 2.4 GHz, 5 GHz, and 4.9 GHz bands for the radio type.
Document Conventions Document Conventions The following graphical alerts are used in this document to indicate notable situations: NOTE Tips, hints, or special requirements that you should take note of. CAUTION Care is required. Disregarding a caution can result in data loss or equipment malfunction. WARNING! Indicates a condition or procedure that could result in personal injury or equipment damage.
Altitude 4760 Series Access Point Hardware Altitude 4760 Series Access Point Hardware There are currently six models of the Altitude 4760 Series Access Point. Part Number Description AP4762-US 15794 Altitude 4762 dual-radio Independent Outdoor Access Point for US regulatory domain, 802.11a/b/g/n, 3x3 MIMO. External antennas.
Altitude 4760 Series Access Point Antennas Altitude 4760 Series Access Point Antennas The Altitude 4760 Series Access Point antenna suite includes the following options: Altitude 4760 Series Access Point 2.4 GHz Antennas Height Antenna Description Band Gain (inches) Outdoor, dipole, 8dBi, N-Male, 2.4GHz 2.4 19.5...
Outdoor PoE Hardware and Mounting Accessories The Altitude 4760 Series Access Point is a Power over Ethernet (PoE) device. When deployed, the use of an outdoor rated PoE power supply and mounting bracket may be required. The recommended Extreme Networks PoE accessories are listed in the following table. For more information, see “Altitude 4760 Series Access Point Power Options Using Power over...
Weatherproof RJ45 plug kit ● Altitude™ 4760 Series Access Point Installation Guide (this document) ● The following items are not included with the Altitude 4760 Series Access Point models, but can be ordered from Extreme Networks: Antennas ● Mounting brackets/kits ●...
Access Point and mounting asset are properly grounded. The grounding cable for an Altitude 4760 Series Access Point must be at a minimum a #10 gauge wire cross section. The cable can be attached to the unit using one...
LPU is required at the cable entry point to the buliding. CAUTION Lightning damage is not covered under the conditions of a standard Extreme Networks product warranty. When installed correctly, Lightning Protection Units (LPUs) provide the best protection from the harmful effects of lightning. Observe all regional and national codes that apply for lightning protection.
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Warnings Take precautions to avoid injury from falling tools and equipment. Crews should wear ● hard hats in and around the installation work site. Be aware of vehicular traffic in and around the installation work site. ● Do not operate a portable transmitter near unshielded blasting caps or in an ●...
Hardware Installation C H A P T E R Altitude 4760 Series Access Point models can be purchased in a two or three radio configuration (see “Altitude 4760 Series Access Point Hardware” on page 8). Each model has two band unlocked radios that can operate across the 2.4 GHz, 4.9 GHz, and 5 GHz bands, subject to country regulatory approval and outdoor/band use.
Altitude 4760 Hardware Overview Altitude 4760 Hardware Overview Altitude 4760 series Access Points can be purchased in a two or three radio configuration (see “Altitude 4760 Series Access Point Hardware” on page 8). Each model has two band unlocked radios that can operate across the 2.4GHz, 4.9GHz, and 5GHz bands, subject to country regulatory approval and outdoor/band use.
Altitude 4760 Series Access Point Ports and Connections Altitude 4760 Access Point Antenna Connectors The Altitude 4762 Series Access Point two radio models (15794, 15795, and 15811) are configured with six N type male connectors to support two active WLAN data radios.
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Altitude 4760 Series Access Point Ports and Connections As with the two radio models, R1 ports relate to the software configured radio 1 settings. When mounting antennas to connectors marked R2-A, R2-B and R2-C, the antenna ports relate to the software configured radio 2 settings. Care must be taken to provide the correct antenna for the operating band of each port.
Altitude 4760 Series Access Point Console, GE1/POE and GE2 Ports The Altitude 4760 Series Access Point has Ethernet ports for external Console, GE1/POE, and GE2 connections. To gain access to the ports you will need to remove the protective caps.
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One weatherproof RJ45 plug kit is provided with each Access Point. When connecting cables to the Altitude 4760 Series Access Point Ethernet ports, follow the instructions in the connector packaging and tighten the connectors to create a weatherproof seal. Shielded cables are required.
The grounding screw is located to the right of the GE1/POE port and above the GND symbol. WARNING! The grounding cable for an Altitude 4760 Series Access Point must be at a minimum a #10 gauge wire cross section. The grounding cable can be attached to the unit using one of three recommended methods.
The button is located inside the reset port on the bottom of the unit. NOTE This option is not supported by all Altitude 4760 Series Access Point software releases. Refer to the release notes for the appropriate software. The reset button is only enabled for a ten second interval as the unit boots up. It can be accessed by removing the cover screw using a rachet driver and a #2 Phillips head adapter.
LED Indicators LED Indicators The Altitude 4760 Series Access Point has six LEDs on the top of the Access Point housing. The Access Point utilizes two different colored lights below each LED. Only one light displays within an LED at any given time. Every light within each LED is exercised during startup to allow the user to see if an LED is not functioning.
Solid White indicates normal operation. WARNING! If LED 6 remains blinking Red for longer than 10 minutes, cycle the power to the unit. If the condition persists, contact the Extreme Networks support center. Altitude™ 4760 Series Access Point Installation Guide...
LED Indicators Three Radio LEDs A tri-radio Access Point with sensor (part numbers 15796, 15910, and 15812) has the following unique LED behavior: LED 1 LED 2 LED 3 LED 4 LED 5 LED 6 (Sensor) (2.4 GHz) (5 GHz) (GE2/WAN) (GE1/LAN) (System)
Altitude 4760 Series Access Point Hardware Mounting and Installation It is recommended to use the Altitude 4760 Series Access Point mounting bracket kit (KT-147407-01) for most deployments. When a standoff distance is required for a pole mounted or wall mounted installation, use the extension arm kit (KT-150173-01).
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Altitude 4760 Series Access Point Hardware Mounting and Installation A torque wrench or ratchet with a 10mm adapter, or an adjustable wrench, can be used to assemble the mounting brackets. A finished assembly of the mounting bracket kit is shown below.
Altitude 4760 Series Access Point Hardware Mounting and Installation Extension Arm Kit When mounting an Altitude 4760 Series Access Point on poles more than 3 inches in diameter, use the extension arm kit (P/N KT-150173-01) to provide a minimum standoff distance of twelve inches to avoid interference with the antennas.
The mounting hardware kit and extension arm can be used in various combinations to properly install the Altitude 4760 Series Access Point on a pole. For poles of up to 3 inches in diameter, attach the pole mount section of the mounting hardware kit at the desired position on the pole using band clamps up to 3/4 inch width, or a 1/2 inch U-bolt and nuts.
(not bevel cut) sides is oriented toward the bottom side of the AP with the gore vent. Using a torque wrench, or a ratchet and a 10mm socket, or an adjustable wrench, attach (but don’t tighten) the Access Point bracket section to the Altitude 4760 Series Access Point with the four M6 hex flange screws.
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Altitude 4760 Series Access Point Hardware Mounting and Installation 8 With the Access Point positioned so that the gore vent is facing down, insert the two M6 hex flange screws in the bottom holes on the sides of the Access Point bracket section into the open slot connections on the bottom of the angle adapter bracket section.
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Using a torque wrench or a ratchet and a 10mm socket, or an adjustable wrench, attach (but don’t tighten) the Access Point bracket section to the Altitude 4760 Series Access Point with the with four M6 hex flange screws.
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Altitude 4760 Series Access Point Hardware Mounting and Installation 6 Rotate the Access Point bracket section upward and align the top holes on the sides with the top holes on the angle adapter bracket section. Insert two M6 hex flange screws into the top holes on the angle adapter bracket section.
For wall mounted installations, use only the Access Point bracket and the angle adjust bracket sections. CAUTION Always mount the Altitude 4760 Series Access Point with the black gore vent facing down. NOTE The U-bolt and band clamps are not included in the mounting bracket kit.
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2 Using a torque wrench, or a ratchet and a 10mm socket, or an adjustable wrench, attach (but do not tighten) the Access Point bracket section to the Altitude 4760 Series Access Point with four M6 hex flange screws and insert two M6 hex flange screws into the bottom holes on the sides of the Access Point bracket section.
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Altitude 4760 Series Access Point Hardware Mounting and Installation 6 To adjust the position of the Access Point, rotate the Access Point bracket section (plus or minus 15 degrees) and tilt the angle adapter bracket section (up to 45 degrees).
Altitude 4760 Series Access Point Power Options Using Power over Ethernet Power over Ethernet (PoE) is the power source for an Altitude 4760 Series Access Point. For optimal performance, an Altitude 4760 Series Access Point can be powered by the following PoE injectors and WM controllers that support 802.3at PoE.
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If a CAT5E cable is used to connect the Altitude 4760 Series Access Point to a WM Controller through a building egress, a suitable lightning protection system should be considered.
Initial Access Point Configuration C H A P T E R The Altitude 4760 Series Access Point receives its configuration once it is adopted by an ® Extreme Networks Summit WM3000 Series controller. There are no required initial configuration settings beyond verifying power and LED functionality for the Access Point.
Chapter 3: Initial Access Point Configuration ap4760-XXXXXX (config-device-xx-xx-xx-xx-xx-xx-if-radio1)#service antenna- type ap4760 Series-dipole Select antenna gain with following command: ap4760-XXXXXX (config-device-xx-xx-xx-xx-xx-xx-if-radio1)# antenna-gain <units in dBi> These changes can also be made in the device profile configuration file. NOTE For FCC and ETSI requirements, set the 2.4GHz radio gain to 8 dBi and set the 5GHz radio gain to 10 dBi.
If your host system is a DHCP server, an IP address is automatically assigned to the Altitude 4760 Series Access Point and can be used for device connection. However, if a DHCP server is not available, you will need to derive the IP address from the Altitude 4760 Series Access Point MAC address.
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Chapter 3: Initial Access Point Configuration 2 Point the Web browser to the Altitude 4760 Series Access Point’s IP address (using https://). The following login screen displays. 3 Enter the default username admin in the Username field. 4 Enter the default password admin123 in the Password field.
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The Initial Setup Wizard The setup wizard displays the first time the Altitude 4760 Series Access Point user interface is accessed in order to define the Altitude 4760 Series Access Point’s initial configuration. 7 If this is the first time the management interface has been accessed, a dialogue displays to start the wizard.
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Chapter 3: Initial Access Point Configuration The first page of the Initial AP Setup Wizard displays the Navigation Panel and Introduction for the configuration activities comprising the Access Point's initial setup. A green checkmark to the left of an item in the Navigation Panel means the listed task has its minimum required configuration parameters set correctly.
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The Initial Setup Wizard The Introduction screen displays a list of the basic configuration activities supported by the Initial Setup Wizard. 8 Select Save/Commit within each page to save the updates made to that page's configuration. Select Next to proceed to the next page listed in the Navigation Panel. Select Back to revert to the previous screen in the Navigation Panel without saving your updates.
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Chapter 3: Initial Access Point Configuration 9 Select Next. The Initial AP Setup Wizard displays the Access Point Type screen to define the Access Point's Standalone versus Virtual Controller AP functionality and the way the Access Point is adopted to a controller. Altitude™...
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NOTE If you are designating the Access Point as a Standalone AP, Extreme Networks recommends that the Access Point’s UI, and not the CLI, be used exclusively to define its device configuration. The CLI provides the ability to define more than one profile and the UI does not.
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Chapter 3: Initial Access Point Configuration If you are using the static method, you will also need to define whether the Access Point receives an IP address using DHCP or if IP resources are provided statically. Altitude™ 4760 Series Access Point Installation Guide...
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The Initial Setup Wizard 11 Select Next. The Initial AP Setup Wizard displays the Access Point Mode screen to define the Access Point's routing or bridging mode functionality. Altitude™ 4760 Series Access Point Installation Guide...
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Chapter 3: Initial Access Point Configuration 12 Select an Access Point Mode from the available options. Router Mode - In Router Mode, the Access Point routes traffic between the local ● network (LAN) and the Internet or external network (WAN). Router mode is recommended in a deployment supported by just a single Access Point.
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The Initial Setup Wizard 13 Select Next. The Initial AP Setup Wizard displays the LAN Configuration screen to set the Access Point's LAN interface configuration. Altitude™ 4760 Series Access Point Installation Guide...
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Chapter 3: Initial Access Point Configuration 14 Set the following DHCP and Static IP Address/Subnet information for the LAN interface: Use DHCP - Select the checkbox to enable an automatic network address ● configuration. Static IP Address/Subnet - Enter an IP Address and a subnet for the Access Point's ●...
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The Initial Setup Wizard 15 Select Next. The Initial AP Setup Wizard displays the WAN Configuration screen to set the Access Point's WAN interface configuration. Altitude™ 4760 Series Access Point Installation Guide...
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Chapter 3: Initial Access Point Configuration 16 Set the following DHCP and Static IP Address/Subnet information for the WAN interface: Use DHCP - Select the checkbox to enable an automatic network address ● configuration. Static IP Address/Subnet - Enter an IP Address/Subnet and gateway for the Access ●...
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The Initial Setup Wizard NOTE The ADSP Sensor Server field displays at the bottom of the screen only if a radio has been dedicated as a sensor. 18 Set the following parameters for the radio: Configure as a Data Radio - Select this option to dedicate this radio for WLAN client ●...
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Chapter 3: Initial Access Point Configuration 19 Select Next. The Initial AP Setup Wizard displays the Wireless LAN Setting screen to define network address and security settings for two WLAN configurations available to the Access Point as part of the Initial Setup Wizard. Once the Access Point has an initial configuration defined, numerous additional WLAN configurations can be set.
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The Initial Setup Wizard 20 Set the following parameters for each of the two WLAN configurations available as part of this Initial AP Setup Wizard: SSID - Enter or modify the Services Set Identification (SSID) associated with the ● WLAN. The WLAN name is auto-generated using the SSID until changed by the user.
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Chapter 3: Initial Access Point Configuration NOTE If you are using the Access Point’s onboard RADIUS server, an additional RADIUS Server Configuration screen displays within the Navigation Panel on the left-hand side of the screen. Use this screen to create user accounts validated when the Access Point authenticates client connection requests to the onboard RADIUS server.
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The Initial Setup Wizard 22 Refer to the Username, Password, Description, and Actions columns to review credentials of existing RADIUS Server user accounts. Add new accounts or edit the properties of existing accounts as updates are required. 23 Refer to the Add On-Board RADIUS Server Users field to set the following parameters for a user account: Username - If you are adding a new user account, create a username up to X ●...
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Chapter 3: Initial Access Point Configuration 25 Select Next. The Initial AP Setup Wizard displays the Country/Date/Time screen to set device deployment, administrative contact and system time information. The system time can either be set manually or be supplied by a dedicated Network Time Protocol (NTP) resource.
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Location - Define the location of the Access Point. The Location parameter acts as a ● reminder of where the AP is deployed within the Extreme Networks managed wireless network. Contact - Specify the contact information for the administrator. The credentials ●...
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Chapter 3: Initial Access Point Configuration If a screen shows settings not intended as part of the initial configuration, the screen can be selected from within the Navigation Panel and its settings modified accordingly. 32 If the configuration displays as intended, select the Save/Commit button to implement these settings to the Access Point’s configuration.
Specifications C H A P T E R Hardware Specifications Operating Voltage 36-57 VDC Operating Current Not to exceed 750 mA@48 VDC Power In (PoE) PoE support inbound power - 802.3AT on GE1/POE port Ethernet Ports 2 Gigabit Ethernet ports Dimensions (unit) mounted 28.1cm W x 21.8cx H x 9.4cm D (11.1"...
Industry Canada; China SRRC Australia/New Zealand Safety* UL 60950-1, -22; CSA C22.2 No.60950-1-07, -22 CB-IEC 60950 -1, 22; EN 60950-1:2006+ A11:2009 RoHS/WEEE/CMM; CE * For more country specific regulatory information please contact Extreme Networks. Altitude™ 4760 Series Access Point Installation Guide...
Mounting kit for outdoor IP 66 802.3AT power injector ● External antenna options ● Basic Troubleshooting Basic troubleshooting recommendations for the Altitude 4760 Series Access Point are listed in the following table: Indication Response LEDs are not lit No power to device: Verify 802.3at compatible source is connected via PoE...
Technologies, Inc. is a wholly owned subsidiary of Motorola Solutions, Inc. (collectively “Motorola”). All Extreme Networks devices are designed to be compliant with rules and regulations in locations they are sold and will be labeled as required. Any changes or modifications to Extreme Networks equipment, not expressly approved by Extreme Networks, could void the user's authority to operate the equipment.
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FCC Approval Statement wireless systems operating in the 5470 MHz – 5725 MHz band. These wireless devices are subject to Section 15.407 of our rules and when operating as a master device they are required to implement radar detection and DFS functions. We are continuing our work to develop long-term equipment authorization test procedures that will ensure that the devices comply with our rules that include protecting the TDWR operations.
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FCC Approval Statement 6 The requirement for ensuring 30 MHz frequency separation is based on the best information available to date. If interference is not eliminated, a distance limitation based on line-of-sight from TDWR will need to be used. In addition, devices with bandwidths greater than 20 MHz may require greater frequency separation.
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FCC Approval Statement 8 A voluntary WISPA sponsored database has been developed that allows operators and installers to register the location information of the UNII devices operating outdoors in the 5470 – 5725 MHz band within 35 km of any TDWR location (see http://www.spectrumbridge.com/udia/home.aspx).
FCC Approval Statement TDWR Location Information ANTENNA HEIGHT TERRAIN ABOVE ELEVATION TERRAIN STATE CITY LONGITUDE LATITUDE FREQUENCY (MSL) [ft] [ft] ATLANTA W 084 15 44 N 33 38 48 5615 MHz MCCOOK W 087 51 31 N 41 47 50 5615 MHz CRESTWOOD W 087 43 47 5 N 41 39 05 645 MHz...
The Federal Communications Commission (FCC) with its action in ET Docket 96-8 has adopted a safety standard for human exposure to radio frequency (RF) electromagnetic energy emitted by FCC certified equipment. Extreme Networks products meet the uncontrolled environmental limits found in OET-65 and ANSI C95.1, 1991. Proper operation of this radio according to the instructions found in this manual will result in user exposure that is substantially below the FCC recommended limits.
Power Supply Reduce RF Exposure - Use Properly Only operate the device in accordance with the instructions supplied. Remote and Standalone Antenna Configurations To comply with FCC RF exposure requirements, antennas that are mounted externally at remote locations or operating near users at stand-alone desktop of similar configurations must operate with a minimum separation distance of 28 cm from all persons.
Radio Frequency Interference Requirements - FCC Radio Frequency Interference Requirements - This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
CE Marking and European Economic Area (EEA) Radio Transmitters This device complies with RSS 210 of Industry & Science Canada. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation.
Statement of Compliance Statement of Compliance Extreme Networks hereby declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A Declaration of Conformity may be obtained from http://www.extremenetworks.com/go/rfcertification.htm Other Countries Australia Use of 5 GHz RLAN’s in Australia is restricted in the following band: 5.50 – 5.65 GHz.
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Statement of Compliance Mexico Restrict Frequency Range to: 2.450 – 2.4835 GHz. Taiwan NOTICE! According to: Administrative Regulations on Low Power Radio Waves Radiated Devices Article 12 Without permission granted by the DGT, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to a approved low power radio-frequency devices.
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Statement of Compliance Wireless device operates in the frequency band of 5.25-5.35 GHz, limited for indoor use only. 5.25-5.35 秭 赫 頻 帶 內 操 作 之 無 線 資 訊 傳 輸 設 備 , 限 於 室 內 使 用 Altitude™...
Waste Electrical and Electronic Equipment (WEEE) Waste Electrical and Electronic Equipment (WEEE) English: For EU Customers: All products at the end of their life must be returned to Extreme Networks for recycling. For information on how to return product, please go to: http://www.extremenetworks.com/go/eu-weee.
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Suomi: Asiakkaat Euroopan unionin alueella: Kaikki tuotteet on palautettava kierrätettäväksi Extreme Networks-yhtiöön, kun tuotetta ei enää käytetä. Lisätietoja tuotteen palauttamisesta on osoitteessa http://www.extremenetworks.com/go/eu-weee. Dansk: Til kunder i EU: Alle produkter skal returneres til Extreme Networks til recirkulering, når de er udtjent. Læs oplysningerne om returnering af produkter på: http://www.extremenetworks.com/go/eu-weee.
C H A P T E R NOTE Services can be purchased from Extreme Networks or through one of its channel partners. If you are an end-user who has purchased service through an Extreme Networks channel partner, please contact your partner first for support.
Documentation Documentation Check for the latest versions of documentation on the Extreme Networks documentation website at: http://www.extremenetworks.com/go/documentation Altitude™ 4760 Series Access Point Installation Guide...