If Something Goes Wrong - Toshiba Satellite E300 series User Manual

Software
Hardware
Before using a peripheral device or application software that is not an
authorized Toshiba part or product, make sure the device or software can
be used with your computer. Use of incompatible devices may cause injury
or may damage your computer.

If something goes wrong

Your program stops responding
If you are working with a program that suddenly freezes all operations,
chances are the program has stopped responding. You can exit the failed
program without shutting down the operating system or closing other
programs.
To close a program that has stopped responding:
1. Press Ctrl, Alt, and Del simultaneously (once), then click Start Task
Manager.
The Windows® Task Manager window appears.
2. Click the Applications tab.
If a program has stopped responding, the words "not responding"
appear beside its name in the list.
3. Select the program you want to close, then click End Task.
Closing the failed program should allow you to continue working. If it
does not, continue with the next step.
4. Close the remaining programs one by one by selecting the program
name, then End Task.
Closing all programs should allow you to continue working. If it does
not, power off your computer and then restart it.
User's Manual
The problems may be caused by your software or disk. If
you cannot load a software package, the media may be
damaged or the program might be corrupted - in these
instances try loading another copy of the software if
possible.
If an error message appears while you are using a software
package you should refer to the documentation supplied
with it as this will usually include a problem solving section
or a summary of error messages.
Next, you should check any error messages against the
operating system documentation.
If you cannot find a software problem, you should then
check the setup and configuration of your hardware. First
run through the items in the preliminary checklist as
described previously then, if you still cannot correct the
problem, try to identify the source - the next section
provides checklists for individual components and
peripherals.
Troubleshooting
6-3