Troubleshooting; Specifications - BMW Motorrad Navigator V Owner's Manual

Troubleshooting

My device is not acquiring satellite signals
• Verify the GPS simulator is turned off.
• Take your device out of parking garages and away from tall
buildings and trees.
• Remain stationary for several minutes.
The device does not charge in my vehicle
• Check the fuse in the vehicle power cable.
• Verify the vehicle is turned on and is supplying power to the
power outlet.
• Verify the interior temperature of the vehicle is between 32°
and 113°F (between 0° and 45°C).
• Verify the fuse is not broken in the vehicle power outlet.
The touchscreen is not responding to my
touches
1
Turn off the device.
2 Hold your finger on the upper-left corner of the screen.
The calibration screen appears.
3 Follow the on-screen instructions.
The suction cup will not stay on my
windshield
1 Clean the suction cup and windshield with rubbing alcohol.
2
Dry with a clean, dry cloth.
3
Mount the suction cup.
My battery does not stay charged for very
long
• Decrease the screen brightness.
• Shorten the display timeout.
• Disable Bluetooth wireless technology
• Put the device in sleep mode when not in use
Sleep Mode).
• Keep your device away from extreme temperatures.
• Do not leave your device in direct sunlight.
The battery gauge does not seem accurate
1 Allow the device to fully discharge.
2
Fully charge the device without interrupting the charge cycle.
My device does not appear as a removable
drive on my computer
On most Windows computers, the device connects using Media
Transfer Protocol (MTP). In MTP mode, the device appears as
a portable device and not as a removable drive. MTP mode is
supported by Windows 7, Windows Vista ® , and Windows XP
Service Pack 3 with Windows Media Player 10.
My device does not appear as a portable
device on my computer
On Mac computers and some Windows computers, the device
connects using USB mass storage mode. In USB mass storage
mode, the device appears as a removable drive or volume, and
not as a portable device. Windows versions prior to Windows
XP Service Pack 3 use USB mass storage mode.
14
My device does not appear as either a
portable device or a removable drive or
volume on my computer
1
2
3
The device automatically turns on and goes into MTP mode or
USB mass storage mode. A picture of the device connected to a
computer appears on the device screen.
My phone will not connect to the device
• Select Settings > Bluetooth.
• Enable Bluetooth wireless technology on your phone and
• Go to
My device is locked up or frozen
1
2
I need to erase all my user data
1
2
3
4
5
6
(Disabling Bluetooth).
(Entering
7
8
Physical size (W × H ×
D)
Weight
Display
Case
Operating temperature
range
Charging temperature
range
Data storage
Computer interface
Charge time
Power input
Usage
Disconnect the USB cable from your computer.
Turn off the device.
Plug the USB cable into a USB port on your computer and
into your device.
TIP: Your device should be connected directly to a USB port
on your computer and not to a USB hub.
The Bluetooth field must be set to Enabled.
bring your phone within 33 feet (10 m) of the device.
www.garmin.com/bluetooth
Hold the power key for 10 seconds.
The device powers off.
Turn on the device (Turning On the
Connect the device to your computer.
Using the file browser on your computer, open the device,
drive, or volume, and open the Internal Storage folder.
In the Internal Storage folder, delete the GPX folder.
Disconnect the device from your computer and wait 10
seconds.
Turn on the device.
When the copyright information appears, hold the lower-right
corner of the device screen.
Hold the screen until a message appears.
Select Yes to erase all user data.

Specifications

136 × 83.4 × 24 mm (5.35 × 3.28 × 0.94 in.)
288 g (10.159 oz.)
127 mm (5 in.) diagonal
800 × 480 pixels
TFT display with white backlight and
touchscreen
Water resistant to IPX7
-20° to 55°C (-4° to 131°F)
0° to 45°C (32° to 113°F)
Internal memory and optional removable
memory card. Data stored indefinitely.
MTP over USB
USB mass storage, plug-and play
Up to 4 hours depending on the power
source.
8–28 Vdc
10 Wmax.
for more help.
Device).
Troubleshooting