Troubleshooting - Pfaff creative 3.0 Owner's Manual

Troubleshooting

For further information please contact your local authorized PFAFF
General problems
Bobbin alarm does not work?
Thread snip do not cut the thread?
Fabric does not move?
Wrong stitch, irregular or narrow stitch?
The needle breaks?
The machine will not sew?
creative
The PFAFF ® ™ Color Touch Screen displays
the startup screen?
Icons on the touch screen are not activated when
touched?
The sewing and embroidery machine screen and/or
Function Buttons do not respond to touch?
The machine skips stitches
Did you insert the needle properly?
Did you insert a wrong needle?
Is the needle bent or blunt?
Did you thread the machine properly?
Is the correct presser foot used?
Is the needle too small for the thread?
Is the fabric moving up and down with the needle
when free-motion sewing or embroidering?
Needle thread breaks
Did you insert the needle properly?
Did you insert a wrong needle?
Is the needle bent or blunt?
Did you thread the machine properly?
dealer who will be happy to help you.
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Clean lint from bobbin area and use only the original
PFAFF bobbins approved for this model.
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Remove needle plate and clean lint from bobbin area.
Enable automatic thread snip in the settings menu.
Make sure that machine is not set in free-motion mode. See
chapter 4.
Make sure that the feed dogs are not lowered and that the
embroidery unit is not attached.
Deactivate twin needle or stitch width safety in the settings
menu.
Insert needle correctly as described in chapter 2.
Attach correct needle for the fabric.
Check that all plugs are securely plugged into the machine
and into the wall socket.
Check that the foot control cord is securely plugged into the
foot control.
Push bobbin winder lever to sewing position.
Touch the touch screen to activate.
Turn off screen saver in the settings menu.
Close any pop-ups that may be blocking the screen.
Calibrate the touch screen. Calibrate touch screen is found in
the settings menu.
The sockets and function buttons on the machine can be
sensitive to static electricity. If the screen does not respond
to touch, turn the machine OFF and then ON again. If the
problem persists, contact your authorized PFAFF
Change needle and insert correctly as described in chapter 2.
Use needle system 130/705 H.
Insert a new needle.
Check how the machine is threaded.
Attach correct presser foot.
Change the needle.
Attach Dynamic spring foot 6D (optional accessory, part
number 820991-096). If using foot 6A, reduce the presser foot
height in embroidery settings. If sewing, reduce the presser
foot height in free-motion options.
Change needle and insert correctly as described in chapter 2.
Use needle system 130/705 H.
Insert a new needle.
Check how the machine is threaded.
dealer.
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