Service; Dispense Chute Cover Removal; Auger Motor Assembly Removal; Gate Assembly Removal - Follett U300 Series Installation, Operation And Service Manual

U300 series/ud300 series beverage and ice dispenser
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Service

Dispense chute cover removal

1. Remove top cover.
2. Remove two screws from top cover and pull cover forward and
down to remove.
3. On push button units, disconnect plug on harness.

Auger motor assembly removal

1. Remove drain pan.
2. Remove thumbscrews from splash guard and remove.
3. Remove thumbscrews from splash panel; lift and pull forward
at base of panel and remove.
4. Unplug auger motor at connector.
5. Remove two 1/4-20 bolts holding auger motor to hold-down
bracket.
6. Remove two thumbscrews from auger motor stabilizer bracket
and set aside.
7. Lift auger motor off.

Gate assembly removal

1. Remove dispense chute cover and auger motor assembly.
2. Remove thumbscrews on each side of clear focus chute and
remove.
3. Remove quick release pin holding dispense gate assembly
and chute.
4. Lift gate up and over hinge tabs, then carefully pull and tilt to
unhook from solenoid link.
5. Pull ice chute toward you to unclip from dimples on chute
mounting bracket.
6. Pull ice chute and gate toward you and out through panel
opening.
7. Lift dispenser mechanism assembly off auger and auger tube.

Auger and auger tube removal

1. Remove dispense chute cover and auger-motor assembly.
2. Remove side panel of tower.
3. Remove screw holding top auger tube ring to lower ring.
4. Lift auger out of auger tube.
5. Lift out auger tube, turning as needed to clear rivnuts on side
auger motor mounting bracket.

Dispenser wheel removal

1. Remove dispenser top and turn power switch OFF.
2. Remove all ice from bin.
3. Remove drain pan and ice bin access cover below it.
4. Remove splash guard and wheel motor access cover.
5. Unplug wheel motor at connector and remove ground wire.
5. Remove wheel motor by
pulling out two quick release pins.
6. Lift drive shaft up through hole in countertop.
7. Lift dispense wheel out through drain pan opening.
Dispense chute assembly
gate
assembly
ice chute
U300 cutaway – front view
auger
tube
ring
14
quick release pins
gate assembly
springs
mounting
ice chute
bracket
auger motor
auger tube
wheel motor
auger
drive
shaft
Front
fixed ramped
yoke rod with
bracket (below
rotating drive
bar)
fixed yoke
rods with
(front rod
is lowest)
brackets

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