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TroublesHooTIng
SectionS
Table of Contents
Keyboard
Keyboard and mouse are not working (two channels) .
• Check that computer USB and video cables are not crossed (i.e.,
computer #1 video is connected to KVM port #1 while USB cable
is connected to the KVM port #2).
Keyboard does not work (all channels) .
• Check that the keyboard you are using is connected properly to
the KVM.
• Check that the USB cable between the KVM and the computer is
completely connected.
• Try connecting to a different USB port on the computer.
• Make sure the keyboard works when directly plugged into the
computer (the HID USB driver is installed on the computer).
• Rebooting may be necessary when trying this.
• Make sure you are not using a wireless keyboard or a keyboard
with an integrated USB hub or other USB-integrated devices.
These are not supported by the KVM due to security policy.
• If the computer is coming out of standby mode, allow up to one
minute to regain mouse function.
• Try a different keyboard.
Belkin
Advanced Secure Windowing KVM User Manual
®
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Keyboard Caps lock and num lock leds are not working .
• This is a normal behavior. Belkin Secure Windowing KVM blocks
Certain keyboard functions are not working .
• Some non-standard keyboard functions are disabled by the
Mouse
Mouse and keyboard are not working (two channels) .
• Check that computer USB and video cables are not crossed (i.e.,
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all communications from computers to the keyboard to prevent
certain potential data leakages.
KVM to prevent security risks. Contact Belkin support for latest
compatibility list.
computer #1 video connected to KVM port #1 while USB cable is
connected to KVM port #2).
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