Troubleshooting; Product Specifi Cations - Plantronics Voyager PRO User Manual

Troubleshooting

My phone did not Turn both your phone and headset off and on, and then repeat the pairing process
locate the headset. on page 4.
I could not enter Turn both your phone and headset off and on, and then repeat the pairing process
my Passkey/PIN code. on page 4. Your Passkey (PIN code) is 0000.
I cannot hear The headset may not be turned on. Tap any button. If a blue light fl ashes then
caller/dial tone. the headset is on. If not, then press the power on/off button for approximately 2
seconds until you hear a tone or see the indicator glow blue.
Your headset battery may be drained. Charge your battery. See "Charging Your
Headset" on page 2.
Your headset was out of range from your phone for more than 30 seconds. Move
back into range and manually reconnect by pressing the call control button.
Callers cannot Make sure that the headset is sitting correctly in your ear with the microphone
hear me. pointing towards the corner of your mouth. See "Adjusting the Fit" on page 6.
Check that you have not activated the Mute feature. See "Headset Controls" on
page 9.
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Talk time* Up to 6 hours
Standby time* Up to 5 days or 120 hours
Range* Up to 33 feet (10 meters)
Headset weight 17.5 grams
Battery type Rechargeable, non-
replaceable lithium ion
polymer
Charge time 1.5 hours for full charge
Bluetooth version 2.1 + EDR (Enhanced Data
Rate) and Secure Simple
Pairing (SSP)
Product Specifi cations
Bluetooth profi les Headset (HSP) and Hands-
Free (HFP)
Power 5V DC – 180 mA
requirements
Storage/operating 32ºF - 104ºF (0-40ºC)
temperature
Charging 32ºF - 104ºF (0-40ºC)
temperature
* Performance dependent on battery and may vary by
device. Audio quality degrades as you move out of
range and is dependent upon the device with which
the headset is paired.
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