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Grandstream Networks GXP2160 Basic Instructions

Grandstream Networks GXP2160 Basic Instructions

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Advanced Networking, Inc.
Telephone 302-792-9200
Basic Instructions for Your Grandstream GXP2160 IP Phone
Making a call
1. Do not pick up the phone first! This makes using the backspace function on the next step possible.
2. Dial the number using the keypad, using the 1 and area code if needed. You do not have to dial 9 first. The
system knows the difference between extensions and valid phone numbers. You may use the BackSpace
soft key if you make a mistake while dialing.
3. Either press the speaker button or lift up the handset.
4. You may alternatively pick up the handset or press speaker before you dial. If you do this, the phone will dial
the requested number immediately upon pressing the Dial soft-key or it will time out and dial after four
seconds. For this reason, it is recommended to dial the number before picking up or pressing the speaker
key on the phone.
To "Page" an extension
For intercom paging, press ** and then enter the extension or group number of the party or group you want
to page. This feature will call an extension or group of extensions, allowing you to speak immediately over
the speaker in the telephone without ringing the phone itself.
Placing a call on hold
1. While on the call, press the Hold
2. If you need to place another call after you put the call on hold, you will have to hit the Line 2 key to get
another line. Dial as needed and press the Dial soft key to send the digits. .
Telephone and Voice Mail Systems  Fax to Email Forwarding  Network Wiring
Dial Tone, Long Distance, & Internet Services  Voice Mail Rental Boxes
1316 Philadelphia Pike
www.advnetwork.com
Visual Overview of the Phone
key. This will place the call on hold on one of the Line keys.
Member: DE State Chamber of Commerce
-- 2014 Our 28th Year --
Facsimile 302-792-9294
Wilmington, DE 19809

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Summary of Contents for Grandstream Networks GXP2160

  • Page 1 Telephone 302-792-9200 Facsimile 302-792-9294 www.advnetwork.com Basic Instructions for Your Grandstream GXP2160 IP Phone Visual Overview of the Phone Making a call 1. Do not pick up the phone first! This makes using the backspace function on the next step possible.
  • Page 2: Picking Up A Call On Hold

    Basic Instructions for Your Grandstream GXP2160 Phone Placing a call on hold to answer an incoming call 1. When you’re on the first call, the second Line key will blink Red. To answer the second call, press the blinking red Line key.
  • Page 3: Conference Calls

    Basic Instructions for Your Grandstream GXP2160 Phone Conference calls 1. Make the first call as usual. 2. Press the Conference key. . 3. Dial the second number. 4. Wait for the second party to answer. 5. To bring all three parties together, hit the Conf key again.
  • Page 4: Setting Mailbox Password

    Basic Instructions for Your Grandstream GXP2160 Phone Setting your mailbox password We strongly recommend you change your voicemail password as soon as possible. By default, it is your extension number. Anyone who knows this can access your mailbox through the web and listen to and delete your messages, see your call logs, and modify settings on your extension.
  • Page 5 Basic Instructions for Your Grandstream GXP2160 Phone To retrieve messages remotely (Off-Site) If your system is answered by an auto-attendant or a Voicemail “Backdoor” number: 1. Dial the main number or backdoor number. 2. Press # for the Voicemail Gateway.