Grandstream Networks GXP2130 User Manual
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Grandstream Networks GXP2130 User Manual

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Grandstream Networks, Inc.
GXP2130/GXP2140/GXP2160/GXP2170/GXP2135
Enterprise IP Phone User Guide
GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 USER GUIDE

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Summary of Contents for Grandstream Networks GXP2130

  • Page 1 Grandstream Networks, Inc. GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Enterprise IP Phone User Guide GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 USER GUIDE...

  • Page 2: Table Of Contents

    FIRMWARE VERSION 1.0.1.19 ......................7 FIRMWARE VERSION 1.0.0.17 ......................7 WELCOME ....................9 PRODUCT OVERVIEW ................11 FEATURE HIGHTLIGHTS ........................11 GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 TECHNICAL SPECIFICATIONS ...... 13 INSTALLATION ..................21 EQUIPMENT PACKAGING ......................... 21 CONNECTING YOUR PHONE ......................21 GXP2200EXT MODULE ........................22 SAFETY COMPLIANCES ........................
  • Page 3 CONFIGURING EVENTLIST BLF ....................... 52 CONNECTING TO DEVICES ..............53 EHS HEADSET ............................ 53 BLUETOOTH ............................53 USB CONNECTION (GXP2140/GXP2160/GXP2170 ONLY) ............. 54 RESTORE FACTORY DEFAULT SETTINGS ........... 55 EXPERIENCING GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 ..57 GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 USER GUIDE Page 2 of 57...
  • Page 4 Table of Tables GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 User Manual Table 1: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 FEATURES IN A GLANCE ......11 Table 2: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 COMPARISON GUIDE ......12 Table 3 GXP2130 TECHNICAL SPECIFICATIONS ..................13 Table 4: GXP2140 TECHNICAL SPECIFICATIONS ................... 14 Table 5: GXP2160 TECHNICAL SPECIFICATIONS ................... 15 Table 6: GXP2170 TECHNICAL SPECIFICATIONS ...................

  • Page 5: Document Purpose

    DOCUMENT PURPOSE This User Guide describes the basic concept and tasks necessary to use and configure your GXP2130/GXP2140/GXP2160/GXP2170/GXP2135. This document will cover the topic of phone installation, making basic calls and connecting phone to devices. To learn the advanced features and...

  • Page 6: Gui Interface Examples

    1. Screenshot of Login Page 2. Screenshots of Status Pages 3. Screenshots of Accounts Pages 4. Screenshots of Settings Pages 5. Screenshots of Network Pages 6. Screenshots of Maintenance Pages 7. Screenshots of Phonebook Pages GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 USER GUIDE Page 5 of 57...

  • Page 7: Gnu Gpl Information

    GNU GPL INFORMATION GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 8: Change Log

    CHANGE LOG This section documents significant changes from previous versions of user manuals for GXP2130/GXP2140/GXP2160/GXP2170/GXP2135. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.6.9 ...
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  • Page 10: Welcome

    GXP2130 supports 2.8 inch TFT Color LCD, 4 programmable context-sensitive soft keys, 4-way voice conference and EHS with Plantronics headsets. Also, this series can support up to 3 lines for GXP2130, 4 lines for GXP2140, 6 lines for GXP2160, 12 lines for GXP2170, and 8 lines for GXP2135. The...
  • Page 11 Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 USER GUIDE Page 10 of 57...

  • Page 12: Product Overview

    PRODUCT OVERVIEW FEATURE HIGHTLIGHTS Table 1: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 FEATURES IN A GLANCE  3 lines  2.8 inch (320x240) TFT color LCD  4 programmable soft keys GXP2130  Bluetooth V2.1 (GXP2130v2 only)  8 programmable Multi-Purpose Keys  4-way conference ...

  • Page 13: Table 2: Gxp2130/Gxp2140/Gxp2160/Gxp2170/Gxp2135 Comparison Guide

    BLF/fast-dial keys  2.8 inch (320x240) TFT color LCD GXP2135  4 programmable soft keys  Bluetooth V2.1  5-way conference Table 2: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 COMPARISON GUIDE Features GXP2130 GXP2140 GXP2160 GXP2170 GXP2135 LCD Display 320x240 480 x 272 480 x 272...

  • Page 14: Gxp2130/Gxp2140/Gxp2160/Gxp2170/Gxp2135 Technical Specifications

    GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 TECHNICAL SPECIFICATIONS Table 3 GXP2130 TECHNICAL SPECIFICATIONS Protocols/Standards SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6 Network Interfaces Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with...

  • Page 15: Table 4: Gxp2140 Technical Specifications

    Temperature 32-104℉ / 0～40℃, 10-90% (non- condensing) Humidity Package Content GXP2130 phone, handset with cord, base stand, universal power supply, network cable, Quick Start Guide Compliance FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024, EN60950-1, AS/NZS CISPR22 Class B...

  • Page 16: Table 5: Gxp2160 Technical Specifications

    RJ9 headset jack (allowing EHS with Plantronics headsets), USB Telephony Features Hold, transfer, forward, 5-way conference, call park, call pickup, shared-call-appearance (SCA)/bridged-line-appearance (BLA), downloadable phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500 GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 USER GUIDE Page 15 of 57...

  • Page 17: Table 6: Gxp2170 Technical Specifications

    12 line keys with up to 6 SIP accounts or 48 provisionable BLF/fast-dial keys, 5 programmable context sensitive softkeys, 5 navigation/menu keys, 11 dedicated function keys for: MESSAGE (with LED indicator), PHONEBOOK, TRANSFER, GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 USER GUIDE Page 16 of 57...
  • Page 18 Unit weight: 0.98kg; Package weight: 1.55kg Temperature 0 ~ 40ºC (32 ~ 104ºF ), 10 ~ 90% (non-condensing) Humidity Package Content GXP2170 phone, handset with cord, base stand, universal power supply, network cable, Quick Start Guide GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 USER GUIDE Page 17 of 57...

  • Page 19: Table 7: Gxp2135 Technical Specifications

    English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia, Spanish, Turkish Upgrade/Provisioning Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or encrypted XML configuration file GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 USER GUIDE Page 18 of 57...
  • Page 20 Quick Start Guide Compliance FCC Part 15 (CFR 47) Class B; EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN 60950-1, EN62479, AS/NZS CISPR 22 Class B, AS/NZS CISPR 24, RoHS; UL 60950 (power adapter) GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 USER GUIDE Page 19 of 57...
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  • Page 22: Installation

    Handset Port RJ9 headset connector port (supporting EHS with Plantronics headset) Headset Port USB Port USB port connecting a USB flash drive. (not on GXP2130/GXP2135 ) LAN Port 10/100/1000Mbps RJ-45 port connecting to Ethernet PC Port 10/100/1000Mbps RJ-45 port connecting to PC...

  • Page 23: Gxp2200Ext Module

    Figure 1: GXP2140/GXP2170 Back View GXP2200EXT with 3. Connect the GXP2200EXT board to the GXP2140/GXP2170 via EXT port using the RJ11-RJ11 cable provided; 4. Install the phone stand on the GXP2140/GXP2170 and the GXP2200EXT board; GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 USER GUIDE Page 22 of 57...

  • Page 24: Safety Compliances

    WARRANTY If the GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 phone was purchased from a reseller, please contact the company where the phone was purchased for replacement, repair or refund. If the phone was GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 USER GUIDE...
  • Page 25 Warning: Use the power adapter provided with the phone. Do not use a different power adapter as this may damage the phone. This type of damage is not covered under warranty. GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 USER GUIDE Page 24 of 57...

  • Page 26: Getting Started

    GETTING STARTED IDLE SCREEN GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 screen displays differently depending on whether the phone idle (active). following figures show idle screen GXP2130/GXP2140/GXP2160/GXP2170/GXP2135. Figure 2: GXP2130 Idle Screen Figure 3: GXP2140 Idle Screen GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 USER GUIDE Page 25 of 57...

  • Page 27: Figure 4: Gxp2160 Idle Screen

    Figure 4: GXP2160 Idle Screen Figure 5: GXP2170 Idle Screen GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 USER GUIDE Page 26 of 57...

  • Page 28: Table 11: Lcd Display Definitions

    Figure 6: GXP2135 Idle Screen The following table describes the items displayed on GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 idle screen. Table 11: LCD DISPLAY DEFINITIONS Displays the current date and time. It can be synchronized with DATE AND TIME Internet time servers. Shows the status of network. It will indicate whether the network is NETWORK ICON down or starting.
  • Page 29 Redials the last dialed number when there is existed dialed call log. Note: If GMI application is used on GXP2130/GXP2140/GXP2160/GXP2170/GXP2135, the softkey for GMI application will show up in the default idle screen as configured. (GMI application is pending.) The softkeys are context sensitive and will change depending on the call status of the phone.

  • Page 30: Table 12: Gxp2130/Gxp2140/Gxp2160/Gxp2170/Gxp2135 Lcd Icons

    And once feature codes are configured, either via server provisioning or local setting, a softkey named “Features” will show on the LCD screen. Table 12: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 LCD ICONS Network Status. OFF - Network connection is up ON - Network connection is down DND Status.
  • Page 31 ON - Muted Bluetooth Status. (GXP2130v2/GX2140/GXP2160/GXP2170/GXP2135) OFF - Bluetooth icon disappears ON - Bluetooth icon appears Paired – Bluetooth icon turns bright USB Status. (GX2140/GXP2160/GXP2170) OFF - No USB connection ON - USB connected GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 USER GUIDE Page 30 of 57...
  • Page 32 Call Time During an active call, this icon shows the call time. LCD Brightness Up Brightness is increasing LCD Brightness Down Brightness is decreasing Speaker Volume Up Call screen icon. Speaker volume is increasing GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 USER GUIDE Page 31 of 57...
  • Page 33 Call screen icon. The volume of ringtone is increasing Ringtone Volume Down Call screen icon. The volume of ringtone is decreasing VOC status Call screen icon. OFF - VOC is off. ON - VOC is on. GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 USER GUIDE Page 32 of 57...

  • Page 34: Using The Keypad

    USING THE KEYPAD Figure 7: GXP2130 Keyboard Figure 8: GXP2140 Keyboard GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 USER GUIDE Page 33 of 57...

  • Page 35: Figure 9: Gxp2160 Keyboard

    Figure 9: GXP2160 Keyboard Figure 10: GXP2170 Keyboard GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 USER GUIDE Page 34 of 57...

  • Page 36: Table 13: Gxp2130/Gxp2140/Gxp2160/Gxp2170/Gxp2135 Keypad Buttons

    Figure 11: GXP2135 Keyboard Table 13: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 KEYPAD BUTTONS Contacts. Press to view and edit contact information. Hold. Press to put call on hold or resume the call. Mute. Press to mute or unmute the call. Headset. Press to switch to headset mode.

  • Page 37: Making Phone Calls

    GXP2160/GXP2170 can support up to 6 independent SIP accounts; GXP2140 can support up to 4 independent SIP accounts; GXP2130 can support up to 3 independent SIP accounts. Each account is capable of independent SIP server, user and NAT settings. Each of the line buttons is "virtually" mapped to an individual SIP account.
  • Page 38 Up/Down dial out. GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 has predefined call feature code (the first digit is *). When user enter * as the first digit of target number, the phone will list all feature codes as candidates.  Redial. Redial the last dialed number.
  • Page 39 During an active call, user can see call info on LCD: shows the call lasting time; shows contact information if the number already be saved in phonebook. When dialing DTMF, user can press round OK button to switch to call info page. GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 USER GUIDE Page 38 of 57...

  • Page 40: Making Calls Using Ip Addresses

    Quick IP Call Mode: The GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 also supports Quick IP Call mode. This enables the phone to make direct IP calls using only the last few digits (last octet) of the target phone's IP address.

  • Page 41: Answering Phone Calls

    CALL WAITING/CALL HOLD  Hold. Place a call on hold by pressing the HOLD button. The active LINE key will blink in green;  Resume. Resume call by pressing the blinking LINE key; GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 USER GUIDE Page 40 of 57...

  • Page 42: Mute

    During an active call, press the MUTE button to mute/unmute the microphone. The LCD will show the Mute icon on the top of screen, when the call is muted. CALL TRANSFER GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 supports Blind Transfer, Attended Transfer and Auto-Attended Transfer. ...

  • Page 43: 4-Way/ 5-Way Conferencing

    To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains. 4-WAY/ 5-WAY CONFERENCING GXP2130 can host up to 4-way conference call with other parties (PCMU/PCMA). GXP2140/GXP2160 /GXP2170/GXP2135 can host up to 5-way conference call. ...
  • Page 44 Or  Users could press the EndCall soft key or simply hang up the call to terminate the conference call. GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 supports Easy Conference Mode, which can be used combined with the traditional way to establish the conference. ...

  • Page 45: Conference Event Indicator (Cei)

     In the CEI tab, conference events will be shown chronologically (as shown below).  A “ConfRoom” softkey should also appear to access the list of conference room users (as shown below). GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 USER GUIDE Page 44 of 57...
  • Page 46 A bottom line under the softkey name will usually indicate if a secondary action is available.  The “ConfMenu” softkey will also be display in the conference room. GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 USER GUIDE Page 45 of 57...
  • Page 47  As an admin in a conference room, the admin may choose to kick and mute/unmute any and all users that is not another conference room OR him/her-self. An admin will also have more options in the conference menu page such as lock/unlock. GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 USER GUIDE Page 46 of 57...
  • Page 48  New Display Information With the UCM version 1.0.10.23 upgrade and beyond, new display information besides a user joining and leaving a conference room can now be displayed.  Mute/Unmute GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 USER GUIDE Page 47 of 57...
  • Page 49  Conference Bridge  Conference Unbridge  MCB Identification GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 USER GUIDE Page 48 of 57...

  • Page 50: Voice Messages (Message Waiting Indicator)

    GUI->Account x->General Settings). An IVR will prompt the user through the process of message retrieval. SHARED CALL APPEARANCE (SCA) The GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 phone supports shared call appearance by Broadsoft standard. This feature allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared line.

  • Page 51: Call Features

    CALL FEATURES The GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 supports traditional and advanced telephony features including caller ID, caller ID with caller Name, call forward and etc. Table 14: CALL FEATURES Block Caller ID (for all subsequent calls)  Off hook the phone;  Dial *30.
  • Page 52 Dial *92 and then enter the number to forward the call;  Press OK softkey or SEND key. Cancel Delayed Call Forward. To cancel the delayed call forward:  Off hook the phone;  Dial *93;  Hang up the call. GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 USER GUIDE Page 51 of 57...

  • Page 53: Configuring Eventlist Blf

    Busy Lamp Filed and Event List BLF features and allows end users, such as attendant, to monitor the call status of users in the list. GXP2130/2140/2160/2170/2135 supports this feature by sending out the subscription request to the UCM and changing the indicator status of the Line keys, MPKs, or virtual MPKs that associated with the monitored users.

  • Page 54: Connecting To Devices

    (Plantronics). GXP2140/2160 /GXP2170 is also capable to connect to USB and Bluetooth devices. EHS HEADSET The GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 supports normal RJ11 headset and Plantronics headset. Plantronics headset, GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 web GUI->Settings->Audio Control: Headset Type. Select "Plantronics EHS" and reboot the phone to take effect.

  • Page 55: Usb Connection (Gxp2140/Gxp2160/Gxp2170 Only)

    USB CONNECTION (GXP2140/GXP2160/GXP2170 ONLY) GXP2140/GXP2160/GXP2170 is capable to connect to USB drive for importing wallpaper file and saving packets capture files. The basic and advance features about wallpaper application and packets capture are described in "GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Administration Guide". Please visit http://www.grandstream.com/support download latest "GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Administration Guide".

  • Page 56: Restore Factory Default Settings

    A warning window will pop out to make sure a reset is requested and confirmed;  Press the "Yes" soft key to confirm and the phone will reboot. To cancel the Reset, press “No” soft key instead. GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 USER GUIDE Page 55 of 57...
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  • Page 58: Experiencing Gxp2130/Gxp2140/Gxp2160/Gxp2170/Gxp2135

    Thank you again for purchasing Grandstream IP phone, it will be sure to bring convenience and color to both your business and personal life. GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 USER GUIDE Page 57 of 57...

This manual is also suitable for:

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