Grandstream Networks GXP2130 Administration Manual
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Grandstream Networks GXP2130 Administration Manual

Grandstream Networks GXP2130 Administration Manual

Enterprise ip phone
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Grandstream Networks, Inc.
GXP2130/GXP2140/GXP2160
Enterprise IP Phone Administration Guide
GXP2130/GXP2140/GXP2160 Administration Guide

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Summary of Contents for Grandstream Networks GXP2130

  • Page 1 Grandstream Networks, Inc. GXP2130/GXP2140/GXP2160 Enterprise IP Phone Administration Guide GXP2130/GXP2140/GXP2160 Administration Guide...

  • Page 2: Table Of Contents

    MAINTENANCE PAGE DEFINITIONS ..................42 PHONEBOOK PAGE DEFINITIONS .................... 45 NAT SETTINGS ........................... 48 WEATHER UPDATE ..........................48 PUBLIC MODE ............................ 49 EDITING CONTACTS AND CLICK-TO-DIAL ..................50 UPGRADING AND PROVISIONING ............53 FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 2 of 57...
  • Page 3 UPGRADE VIA KEYPAD MENU ......................53 UPGRAGE VIA WEB GUI ........................53 NO LOCAL TFTP/HTTP SERVERS ....................54 CONFIGURATION FILE DOWNLOAD ....................54 RESTORE FACTORY DEFAULT SETTINGS ........... 56 EXPERIENCING THE GXP2130/GXP2140/GXP2160 ......57 FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 3 of 57...
  • Page 4 Table of Tables GXP2130/GXP2140/GXP2160 User Manual Table 1: GXP2130 /GXP2140/GXP2160 FEATURES IN A GLANCE ............10 Table 2: GXP2130/ /GXP2140/GXP2160 COMPARISON GUIDE .............. 11 Table 3 GXP2130 TECHNICAL SPECIFICATIONS ..................11 Table 4: GXP2140 TECHNICAL SPECIFICATIONS ................... 12 Table 5: GXP2160 TECHNICAL SPECIFICATIONS ................... 14 Table 6: CONFIGURATION MENU ......................

  • Page 5: Document Purpose

    DOCUMENT PURPOSE This document describes how to configure GXP2130/GXP2140/GXP2160 features via phone’s LCD menu and Web GUI menu. The intended audiences of this document are phone administrators. To learn the basic functions of GXP2130/GXP2140/GXP2160, please visit http://www.grandstream.com/support download the latest “GXP2130/GXP2140/GXP2160 End User Guide”.

  • Page 6: Gui Interface Examples

    2. Screenshots of Status Pages 3. Screenshots of Accounts Pages 4. Screenshots of Settings Pages 5. Screenshots of Network Pages 6. Screenshots of Maintenance Pages 7. Screenshots of Phonebook Pages FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 6 of 57...

  • Page 7: Gnu Gpl Information

    GNU GPL INFORMATION GXP2130/GXP2140/GXP2160 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 8: Change Log

    CHANGE LOG This section documents significant changes from previous versions user manuals for GXP2130/GXP2140/GXP2160. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. GXP2130 FIRMWARE VERSION 1.0.1.19 ...

  • Page 9: Welcome

    2.8 inch TFT Color LCD, 4 programmable context-sensitive soft keys, 4-way voice conference and EHS with Plantronics headsets. Also, this series can support up to 3 lines for GXP2130, 4 lines for GXP2140 and 6 lines for GXP2160. The GXP2130/GXP2140/GXP2160 delivers superior HD audio quality, rich and...

  • Page 10: Product Overview

    PRODUCT OVERVIEW FEATURE HIGHTLIGHTS Table 1: GXP2130 /GXP2140/GXP2160 FEATURES IN A GLANCE  3 lines  2.8 inch (320x240) TFT color LCD  4 programmable soft keys GXP2130  8 programmable Multi-Purpose Keys  4-way conference  4 lines ...

  • Page 11: Gxp2130/Gxp2140/Gxp2160 Technical Specifications

    Table 2: GXP2130/ /GXP2140/GXP2160 COMPARISON GUIDE Features GXP2130 GXP2140 GXP2160 LCD Display 480 x 272 480 x 272 320x240 Backlight Number of Lines Programmabl e Hard Keys Programmabl e Soft Keys Yes, Extension Module up to 4 EXT Boards, GXP2130/GXP2140/GXP2160 TECHNICAL SPECIFICATIONS...

  • Page 12: Table 4: Gxp2140 Technical Specifications

    Temperature 32-104℉ / 0～40℃, 10-90% (non- condensing) Humidity Package Content GXP2130 phone, handset with cord, base stand, universal power supply, network cable, Quick Start Guide Compliance FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024, EN60950-1, AS/NZS CISPR22 Class B...
  • Page 13 Max power consumption: 6W (without GXP2200EXT), 10W(with 4 cascaded GXP2200EXTs ) Physical Dimention: 222mm (W) x 210mm (L) x 93mm (H); Unit weight: 0.98kg; Package weight: 1.55kg ℉ / 0～40℃, Temperature 32-104 10-90% (non- condensing) Humidity FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 13 of 57...

  • Page 14: Table 5: Gxp2160 Technical Specifications

    Multi-language English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia, Spanish, Turkish Upgrade/Provisioning Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 14 of 57...
  • Page 15 GXP2160 phone, handset with cord, base stand, universal power supply, network cable, Quick Start Guide Compliance FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024, EN60950-1, AS/NZS CISPR22 Class B FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 15 of 57...

  • Page 16: Configuration Guide

    CONFIGURATION GUIDE The GXP2130/GXP2140/GXP2160 can be configured via two ways:  LCD Configuration Menu using the phone's keypad;  Web GUI embedded on the phone using PC's web browser. CONFIGURATION VIA KEYPAD To configure the LCD menu using phone's keypad, follow the instructions below: ...
  • Page 17 Preference sub menu includes the following options:  Do Not Disturb Enables/disables Do Not Disturb on the phone.  Sounds o Ring Tone Configures different ring tones for incoming call. o Ring Volume FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 17 of 57...
  • Page 18 Enables/Disables 802.1X mode; Configures 802.1x identity and MD5 password. o Layer 2 QoS Configures 802.1Q/VLAN Tag and priority value.  Bluetooth Settings(GXP2140/GXP2160 only) o Power Turns on/off the Bluetooth feature. FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 18 of 57...
  • Page 19 Selects this option to turn off LCD. Press any button to turn on LCD. o LCD Diagnostic Enters this option and press Left/Right Navigation key to do LCD Diagnostic. Press “Exit” soft key to quite.  UCM Detect FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 19 of 57...
  • Page 20 UCM server in network.  Operations o Factory Reset Resets the phone to factory default settings. Reboots the phone. Reboot The following picture shows the keypad MENU configuration flow. FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 20 of 57...

  • Page 21: Figure 1: Keypad Menu Flow

    System Upgrade Factory Functions UCM Detect Factory Reset Firmware Server Config Server Upgrade via Start Provision Reboot Diagnostic Mode Audio Loopback LCD on/off LCD Diagnostic Figure 1: Keypad MENU Flow. FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 21 of 57...

  • Page 22: Configuration Via Web Browser

    CONFIGURATION VIA WEB BROWSER The GXP2130/GXP2140/GXP2160 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Google Chrome, Mozilla Firefox and Microsoft’s IE. To access the Web GUI: 1.

  • Page 23: Definitions

    DNS Server 1 The DNS server address 1. DNS Server 2 The DNS server address 2. PPPoE Link Up PPPoE connection status. NAT Type NAT traversal status for each account. FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 23 of 57...

  • Page 24: Accounts Page Definitions

    SIP User ID. The account password required for the phone to authenticate with the ITSP Authenticate Password (SIP) server before the account can be registered. After it is saved, this will FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 24 of 57...
  • Page 25 If the phone has an assigned PSTN telephone number, this field should be set TEL URI to "User=Phone". Then a "User=Phone" parameter will be attached to the Request-Line and "TO" header in the SIP request to indicate the E.164 FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 25 of 57...
  • Page 26 When set to "Yes", a SUBSCRIBE for Registration will be sent out periodically. Registration The default setting is "No". The use of the PRACK (Provisional Acknowledgment) method enables Enable 100rel reliability to SIP provisional responses (1xx series). This is very important in FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 26 of 57...
  • Page 27 Multi Purpose Key. If the server supports this feature, users need to Eventlist BLF URI configure eventlist service side first (i.e., BLF1006@myserver.com) with a list of extension included. On the phone, in FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 27 of 57...
  • Page 28 If set to "Yes" and the remote party supports session timers, the phone will use Caller Request Timer a session timer when it makes outbound calls. Callee Request Timer If set to "Yes" and the remote party supports session timers, the phone will use FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 28 of 57...
  • Page 29 Use First Matching When set to "Yes", the device will use the first matching vocoder in the Vocoder in 200OK SDP received 200OK SDP as the codec. The default setting is "No". FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 29 of 57...
  • Page 30 [3-5] - any digit of 3, 4, or 5 e) [147] - any digit of 1, 4, or 7 <2=011> - replace digit 2 with 011 when dialing g) | - the OR operand FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 30 of 57...
  • Page 31 "Yes". If set to "No", ForwardAll softkey will be hidden for Account 1. Configures Call Log setting on the phone. You can log all calls, only log Call Log incoming/outgoing calls or disable call log. The default setting is "Log All Calls". FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 31 of 57...
  • Page 32 Contact header information for attended transfer. The default setting is "No". Transfer on Conference Defines whether or not the call is transferred to the other party if the initiator of FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 32 of 57...

  • Page 33: Settings Page Definitions

    1 as well. Then reboot the phone. When the phone boots up, Public Mode users will need enter SIP User ID and Password on the LCD to login and use the phone. FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 33 of 57...
  • Page 34 Defines the interval (in seconds) to save the call history to phone's flash. Write Timeout The default value is 300 seconds. Call History Flash Writing: Defines the number of unsaved logs before written to phone's flash. The FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 34 of 57...
  • Page 35 In this mode, if pressing Speaker button or Line key to off hook the phone, headset will be used.  When there is an active call, press HEADSET button to toggle between Headset and Speaker. FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 35 of 57...
  • Page 36 Greenwich Meridian) and negative (-) if it is east. M4.1.0,M11.1.0 The 1st number indicates Month: 1,2,3.., 12 (for Jan, Feb, .., Dec) The 2nd number indicates the nth iteration of the weekday: (1st Sunday, FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 36 of 57...
  • Page 37 IP address or URL, with up to 256 characters. Specifies the soft key name displayed on the idle screen for the users to Softkey Label enter XML application. FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 37 of 57...
  • Page 38 Value field should be left blank. Also, this option is not binding to the account and the call will be returned based on the account with the last answered call.  Transfer FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 38 of 57...
  • Page 39 Enter a series of DTMF digits in the Value field to be dialed during the call. "Enable MPK Sending DTMF" has to be set to "Yes" first.  Voice Mail FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 39 of 57...

  • Page 40: Network Page Definitions

    Used by clients and servers to exchange vendor class ID. (Option 60) PPPoE Account ID Enter the PPPoE account ID. PPPoE Password Enter the PPPoE Password. PPPoE Service Name Enter the PPPoE Service Name. FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 40 of 57...
  • Page 41 Defines the Layer 3 QoS parameter. This value is used for IP Precedence, Layer 3 QoS Diff-Serv or MPLS. The default value is 12. Layer 2 QoS Assigns the VLAN Tag of the Layer 2 QoS packets. The default value is 0. FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 41 of 57...

  • Page 42: Maintenance Page Definitions

    This field enables user to store different versions of firmware files in one single Firmware File Postfix directory on the firmware server. If configured, only the firmware file with the FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 42 of 57...
  • Page 43 Configures whether the SIP log will be included in the syslog messages. The Send SIP Log default setting is "No". If set to “Yes”, the phone will automatically recover when running abnormal. Auto Recover From FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 43 of 57...
  • Page 44 4 seconds again and then enter the password to unlock it. Password to Configures the password to lock/unlock the keypad. lock/unlock(Pending) SSL TLS Certificate SSL Certificate used for SIP Transport in TLS/TCP. FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 44 of 57...

  • Page 45: Phonebook Page Definitions

    Download XML Click on "Download" to download the XML phonebook file to local PC. Phonebook Upload XML Phonebook Click on "Upload" to upload local XML phonebook file to the phone. FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 45 of 57...
  • Page 46 Specify the "name" attributes of each record which are returned in the LDAP search result. This field allows the users to configure multiple space separated LDAP Name Attributes name attributes. Example: FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 46 of 57...
  • Page 47 Received Call Log. If the type is “Directory”, a new entry will be added under Type “Phonebook” -> “Broadsoft Phonebook”. If the type is “Call Log”, the new entry will be added under “Call History” -> “Broadsoft Call Log”. FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 47 of 57...

  • Page 48: Nat Settings

    WEATHER UPDATE To customize GXP2130/GXP2140/GXP2160 to display weather information for the preferred city, users could go to web GUI->Settings->Web Service page and enter the city code in the following options: FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE...

  • Page 49: Public Mode

    Users could then further configure the "Update Interval" and "Degree Unit" for weather information display. PUBLIC MODE The GXP2130/GXP2140/GXP2160 supports hot desking using public mode. Under public mode, users could login the phone with the SIP account User ID and password. Please follow the steps below to configure the phone for public mode: ...

  • Page 50: Editing Contacts And Click-To-Dial

    After using the phone, go to LCD MENU->LogOut to log off the public mode. EDITING CONTACTS AND CLICK-TO-DIAL From GXP2130/GXP2140/GXP2160 Web GUI, users could view contacts, edit contacts, or dial out with Click-to-Dial feature on the top of the Web GUI. In the following figure, the Contact page shows all the added contacts (manually or downloaded via XML phonebook).

  • Page 51: Figure 3: Web Gui - Phonebook->Contacts

    After users makes changes to the configuration, press the "Save" button will save but not apply the changes until the "Apply" button on the top of web GUI page is clicked. Or, users could directly press FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 51 of 57...

  • Page 52: Firmware Version 1.0.1.19 Gxp2130/Gxp2140/Gxp2160 Administration Guide

    Press the "Reboot" button on the top right corner of the web GUI page to reboot the phone remotely. The web browser will then display a reboot message. Wait for about 1 minute to log in again. FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 52 of 57...

  • Page 53: Upgrading And Provisioning

    UPGRADING AND PROVISIONING The GXP2130/GXP2140/GXP2160 can be upgraded via TFTP/HTTP/HTTPS by configuring the URL/IP Address for the TFTP/HTTP/HTTPS server and selecting a download method. Configure a valid URL for TFTP or HTTP/HTTPS; the server name can be FQDN or IP address.

  • Page 54: No Local Tftp/Http Servers

    It needs to be set to a valid URL, either in FQDN or IP address format. The "Config Server Path" can be the same or different from the "Firmware Server Path". FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 54 of 57...

  • Page 55: Firmware Version 1.0.1.19 Gxp2130/Gxp2140/Gxp2160 Administration Guide

    Password. For a detailed parameter list, please refer to the corresponding firmware release configuration template. When the GXP2130/GXP2140/GXP2160 boots up or reboots, it will issue a request to download a configuration XML file named "cfgxxxxxxxxxxxx.xml" followed by a file named "cfgxxxxxxxxxxxx", where "xxxxxxxxxxxx"...

  • Page 56: Restore Factory Default Settings

    A warning window will pop out to make sure a reset is requested and confirmed;  Press the "Yes" soft key to confirm and the phone will reboot. To cancel the Reset, press “No” soft key instead. FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 56 of 57...

  • Page 57: Experiencing The Gxp2130/Gxp2140/Gxp2160

    Thank you again for purchasing Grandstream IP phone, it will be sure to bring convenience and color to both your business and personal life. FIRMWARE VERSION 1.0.1.19 GXP2130/GXP2140/GXP2160 ADMINISTRATION GUIDE Page 57 of 57...

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