Grandstream Networks GXP2130 User Manual
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Grandstream Networks GXP2130 User Manual

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Grandstream Networks, Inc.
GXP2130/GXP2140/GXP2160/GXP2170/GXP2135
Enterprise IP Phones
User Guide

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Summary of Contents for Grandstream Networks GXP2130

  • Page 1 Grandstream Networks, Inc. GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Enterprise IP Phones User Guide...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this guide is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this guide, could void your manufacturer warranty.

  • Page 3: Gnu Gpl Information

    GNU GPL INFORMATION GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 4: Table Of Contents

    Firmware Version 1.0.1.19 ........................13 Firmware Version 1.0.0.17 ........................13 WELCOME ........................14 PRODUCT OVERVIEW ....................15 Feature Highlights ..........................15 GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Technical Specifications ........17 INSTALLATION ......................24 Equipment Packaging .......................... 24 Connecting Your Phone ........................24 GXP2200EXT Module .......................... 25...
  • Page 5 Safety Compliances ..........................27 Warranty ............................... 27 GETTING STARTED ..................... 28 Idle Screen ............................28 Using the Keypad ..........................34 Making Phone Calls ..........................37 Handset, Speaker and Headset Mode ..................37 Multiple SIP Accounts and Lines ....................37 Completing Calls ........................... 37 Making Calls Using IP Addresses ....................
  • Page 6 CONNECTING TO DEVICES..................77 EHS Headset ............................77 Bluetooth .............................. 77 USB Connection (GXP2140/GXP2160/GXP2170 Only) ..............78 CONNECTING GXP21xx TO GDS3710 DOOR SYSTEM ..........79 RESTORE FACTORY DEFAULT SETTINGS ............... 80 EXPERIENCING GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 ......81 P a g e GXP21XX User Guide...
  • Page 7 Table of Tables Table 1: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Features in A Glance ......... 15 Table 2: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Comparison Guide ........16 Table 3: GXP2130 Technical Specifications ....................17 Table 4: GXP2140 Technical Specifications ....................18 Table 5: GXP2160 Technical Specifications ....................19 Table 6: GXP2170 Technical Specifications ....................
  • Page 8 Table of Figures Figure 1: GXP2140/GXP2170 Back View with GXP2200EXT ..............26 Figure 2: GXP2130 Idle Screen ........................28 Figure 3: GXP2140 Idle Screen ........................28 Figure 4: GXP2160 Idle Screen ........................29 Figure 5: GXP2170 Idle Screen ........................29 Figure 6: GXP2135 Idle Screen ........................
  • Page 9 Figure 39: Transfer Action Page ......................... 61 Figure 40: Conference Action Page ......................61 Figure 41: Target Source Page ........................61 Figure 42: Call History Page ........................62 Figure 43: Smart VPK Target Page ......................62 Figure 44: List of Available Lines Page ....................... 63 Figure 45: Transfer from Information While Ringing and During Incoming Call .........

  • Page 10: Document Purpose

    LCD menu and Web GUI menu. The intended audiences of this document are phone administrators. To learn the basic functions of GXP2130/GXP2140/GXP2160/GXP2170/GXP2135, please visit http://www.grandstream.com/support to download the latest “GXP2130 / GXP2140 / GXP2160 / GXP2170/ GXP2135 End User Guide”. This guide covers following topics: •...

  • Page 11: Gui Interface Examples

    GUI INTERFACE EXAMPLES http://www.grandstream.com/sites/default/files/Resources/gxp21xx_web_gui.zip 1. Screenshot of Login Page 2. Screenshots of Status Pages 3. Screenshots of Accounts Pages 4. Screenshots of Settings Pages 5. Screenshots of Network Pages 6. Screenshots of Maintenance Pages 7. Screenshots of Phonebook Pages P a g e GXP21XX User Guide...

  • Page 12: Change Log

    CHANGE LOG This section documents significant changes from previous versions of user manuals for GXP2130/GXP2140/GXP2160/GXP2170/GXP2135. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.8.53 •...

  • Page 13: Firmware Version 1.0.7.97

    • Added ability to take screenshots from the phone [Screenshots] • Added DND Authorized Number (Whitelist) & Blacklist and other enhancement [Do Not Disturb] • Added the Web GUI default password warning message with password change shortcut [WebGUI Default Password Warning Message] •...

  • Page 14: Firmware Version 1.0.7.15

    Added Blind and Attended Transfer softkey options. Firmware Version 1.0.6.9 • For GXP2135 only. Firmware Version 1.0.6.2 • For GXP2170 only. Firmware Version 1.0.1.19 • Added GXP2130. Firmware Version 1.0.0.17 • This is the initial version for GXP2140/GXP2160. P a g e GXP21XX User Guide...

  • Page 15: Welcome

    TFT Color LCD, 4 programmable context-sensitive softkeys, 4-way voice conference and EHS with Plantronics headsets. Also, this series can support up to 3 lines for GXP2130, 4 lines for GXP2140, 6 lines for GXP2160, 12 lines for GXP2170, and 8 lines for GXP2135. The GXP2130 / GXP2140 / GXP2160 /...

  • Page 16: Product Overview

    PRODUCT OVERVIEW Feature Highlights The following tables contain the major features of GXP21xx. Table 1: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Features in A Glance  3 lines  2.8 inch (320x240) TFT color LCD  4 programmable softkeys GXP2130  Bluetooth V2.1 (GXP2130v2 only) 8 programmable Multi-Purpose Keys ...

  • Page 17: Table 2: Gxp2130/Gxp2140/Gxp2160/Gxp2170/Gxp2135 Comparison Guide

    BLF/fast-dial keys GXP2135  2.8 inch (320x240) TFT color LCD  4 programmable softkeys  Bluetooth V2.1  5-way conference Table 2: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Comparison Guide Features GXP2130 GXP2140 GXP2160 GXP2170 GXP2135 LCD Display 320x240 480 x 272 480 x 272...

  • Page 18: Gxp2130/Gxp2140/Gxp2160/Gxp2170/Gxp2135 Technical Specifications

    The following table resumes all the technical specifications including the protocols / standards supported, voice codecs, telephony features, languages and upgrade/provisioning settings for the GXP21xx series. Table 3: GXP2130 Technical Specifications SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A...

  • Page 19: Table 4: Gxp2140 Technical Specifications

    Unit weight: 0.78kg Package weight: 1.3kg Temperature and 32-104℉ / 0～40℃, 10-90% (non-condensing) Humidity GXP2130 phone, handset with cord, base stand, universal power supply, network Package Content cable, Quick Start Guide FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024, Compliance...

  • Page 20: Table 5: Gxp2160 Technical Specifications

    Base Stand Yes, allow 2 angle positions Wall Mountable Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS User and administrator level passwords, MD5 and MD5-sess based Security authentication, AES based secure configuration file, SRTP, TLS, 802.1x media access control English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew, Multi-language...

  • Page 21: Table 6: Gxp2170 Technical Specifications

    Hold, transfer, forward, 5-way conference, call park, call pickup, shared-call- appearance (SCA)/bridged-line-appearance (BLA), downloadable phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500 records), Telephony Features customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial plan, Hot Desking, personalized music ringtones and music on hold, server redundancy and fail-over Sample Applications...
  • Page 22 12 line keys with up to 6 SIP accounts or 48 provisionable BLF/fast-dial keys, 5 programmable contexts sensitive softkeys, 5 navigation/menu keys, 11 dedicated Feature Keys function keys for: MESSAGE (with LED indicator), PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE, VOLUME+, VOLUME - Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), in-band and out- Voice Codec...

  • Page 23: Table 7: Gxp2135 Technical Specifications

    GXP2170 phone, handset with cord, base stand, universal power supply, network Package Content cable, Quick Start Guide FCC Part 15 (CFR 47) Class B; EN55022 Class B, EN55024, EN61000-3-2, Compliance EN61000-3-3, EN 60950-1, EN62479, AS/NZS CISPR 22 Class B, AS/NZS CISPR 24, RoHS;...
  • Page 24 Universal power adapter included: Input:100-240VAC; Output: +12VDC, 0.5A; Power & Green Integrated Power-over-Ethernet (802.3af) Energy Efficiency Max power consumption 3W Dimension: 228mm (W) x 206mm (L) x 46.5mm (H). Physical Unit weight: 0.98kg Package weight: 1.55kg Temperature and 0 ~ 40ºC (32 ~ 104ºF), 10 ~ 90% (non-condensing) Humidity GXP2135 phone, handset with cord, base stand, universal power supply, network Package Content...

  • Page 25: Installation

    Power Jack 12V DC Power connector port To set up the GXP2130/GXP2140/GXP2160/GXP2170/GXP2135, follow the steps below: 1. Attach the phone stand or wall mount to the back of the phone where there are slots. 2. Connect the handset and main phone case with the phone cord.

  • Page 26: Gxp2200Ext Module

    GXP2200EXT Module The GXP2140/GXP2170 is expandable with GXP2200EXT modules. GXP2140/GXP2170 supports up to 4 extension modules, adding 160 fully programmable phone extensions to the phone. GXP2200EXT board package contains: Table 10: GXP2200Ext Packaging GXP2200EXT Main Case Yes (1) GXP2200EXT Stand Yes (1) RJ11-RJ11 Cable Yes (1)

  • Page 27: Figure 1: Gxp2140/Gxp2170 Back View With Gxp2200Ext

    Figure 1: GXP2140/GXP2170 Back View with GXP2200EXT The GXP2200EXT board can be configured via the web GUI of the GXP2140/GXP2170 connected. After successfully configured, press Left or Right button on the GXP2200EXT board and users could browse all the MPK's status in different pages. For more information on installing, connecting and configuring the GXP2200EXT board with GXP2140/GXP2170, please refer to the GXP2200EXT board user manual: http://www.grandstream.com/support...

  • Page 28: Safety Compliances

    The GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 phone complies with FCC/CE and various safety standards. The GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 power adapter is compliant with the UL standard. Use the universal power adapter provided with the GXP2130 / GXP2140 / GXP2160 / GXP2170/GXP2135 package only. The manufacturer’s warranty does not cover damages to the phone caused by unsupported power adapters.

  • Page 29: Getting Started

    GETTING STARTED Idle Screen GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 screen displays differently depending on whether the phone idle (active). following figures show idle screen GXP2130/GXP2140/GXP2160/GXP2170/GXP2135. Figure 2: GXP2130 Idle Screen Figure 3: GXP2140 Idle Screen P a g e GXP21XX User Guide...

  • Page 30: Figure 4: Gxp2160 Idle Screen

    Figure 4: GXP2160 Idle Screen Figure 5: GXP2170 Idle Screen Figure 6: GXP2135 Idle Screen P a g e GXP21XX User Guide...

  • Page 31: Table 11: Lcd Display Definitions

    Redials the last dialed number when there is existed dialed call log. Note: If GMI application is used on GXP2130 / GXP2140 / GXP2160 / GXP2170 / GXP2135, the softkey for GMI application will show up in the default idle screen as configured.

  • Page 32: Table 12: Gxp2130/Gxp2140/Gxp2160/Gxp2170/Gxp2135 Lcd Icons

    And once feature codes are configured, either via server provisioning or local setting, a softkey named “Features” will show on the LCD screen. Table 12: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 LCD Icons Network Status. OFF - Network connection is up...
  • Page 33 ON - Network connection is down DND Status. OFF - Do Not Disturb disabled ON - Do Not Disturb enabled Call Forward All Status. OFF - Call Forward All feature disabled ON - Call Forward All feature enabled Call Forward Busy Status. OFF - Call Forward Busy feature disabled ON - Call Forward Busy feature enabled Call Forward No Answer Status.
  • Page 34 Outgoing Call: The current call is an outgoing call Call on Hold. OFF - No call on hold ON – Call on hold Call Connect. OFF - No call ON - Call connected Call Conference. OFF - No Conference call ON - Conference call is established Click Hand In call screen, this icon shows on the line available for transfer or...

  • Page 35: Using The Keypad

    Call screen icon. The volume of ringtone is decreasing VOC status Call screen icon. OFF - VOC is off. ON - VOC is on. Using the Keypad Figure 7: GXP2130 Keyboard Figure 8: GXP2140 Keyboard P a g e GXP21XX User Guide...

  • Page 36: Figure 9: Gxp2160 Keyboard

    Figure 9: GXP2160 Keyboard Figure 10: GXP2170 Keyboard P a g e GXP21XX User Guide...

  • Page 37: Table 13: Gxp2130/Gxp2140/Gxp2160/Gxp2170/Gxp2135 Keypad Buttons

    Figure 11: GXP2135 Keyboard Table 13: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Keypad Buttons Contacts. Press to view and edit contact information. Hold. Press to put call on hold or resume the call. Mute. Press to mute or unmute the call. Headset. Press to switch to headset mode.

  • Page 38: Making Phone Calls

    GXP2160/GXP2170 can support up to 6 independent SIP accounts; GXP2140 can support up to 4 independent SIP accounts; GXP2130 can support up to 3 independent SIP accounts. Each account is capable of independent SIP server, user and NAT settings. Each of the line buttons is "virtually" mapped to an individual SIP account.
  • Page 39 Up/Down dial out. GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 has predefined call feature code (the first digit is *). When user enter * as the first digit of target number, the phone will list all feature codes as candidates. • Redial: Redial the last dialed number.

  • Page 40: Making Calls Using Ip Addresses

    Press Headset button with headset plugged in; or Press an available LINE key to activate speaker; ➢ You shall hear dial tone after off hook; ➢ Press MENU button to switch the call screen from "Dialing" to "Paging"; ➢ Enter the number; ➢...

  • Page 41: Virtual Multi-Purpose Keys

    Quick IP Call Mode: The GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 also supports Quick IP Call mode. This enables the phone to make direct IP calls using only the last few digits (last octet) of the target phone's IP address.

  • Page 42: Figure 12: Vpk Page

    Figure 12: VPK Page Click on “Edit VPK” for the line (fixed VPK) you would like to configure. A new window will pop up for VPK configuration. Users can configure Mode, Account, Description and Value for the VPK. Up to 20 mode options can be selected for the VPK.

  • Page 43: Table 14: Vpk Modes In String Format

    If users would like to configure more VPKs than the ones displayed on the page, the users can click on “Add VPK” to configure dynamic VPK. The dynamic VPK supports up to 17 mode options. Figure 14: Edit VPK - Dynamic VPK Please note: 1.

  • Page 44: Figure 15: Line Key As Transfer Mode

    Eventlist BLF eventlistblf Speed Dial via Active speeddialaa Account Dial DTMF dialdtmf Voice Mail voicemail Call Return callreturn Transfer transfer Call Park callpark Intercom Intercom LDAP search Ldap Search Conference Conference Multicast Paging Multicast paging Record Record Call Log Call log Monitored Call Park Monitoredcp Menu...

  • Page 45: Table 15: Vpk Modes Icon Indications

    The following figures show page 1 and page 2 of the VPKs on LCD. Pressing “RIGHT” arrow key or “Next” softkey will switch to the next page; pressing “LEFT” arrow key will switch back to the previous page. Figure 16: VPK - LCD Indication The users could also edit and add VPK from LCD.
  • Page 46 Unregistered + Voice Mail (No IM) Registered + Voice Mail (No IM) Unregistered + Call Forward All (No IM, No Voice Mail) Registered + Call Forward All (No IM, No Voice Mail) Unregistered + Call Forward Delay + Call Forward Busy (No IM, No Voice Mail) Registered + Call Forward Delay + Call Forward Busy...
  • Page 47 Registered + Not support SCA Call-info header Registered + Not support SCA or SCA Failed Registered + Idle Registered + Seized Flashing Registered + Processing GREEN Flashing Registered + Alert Flashing Registered + Hold by user GREEN Flashing Registered + Hold by the other party GREEN Registered + Connected Offline, Unknown...
  • Page 48 GREEN Available Unpair Handsfree Paired, but not connected Connected Account Unregistered Speed Dial Account Registered Speed Dial Via Active Account Dial DTMF Call Return Account Unregistered Transfer Account Registered Account Unregistered Call Park Account Registered Account Unregistered Intercom Account Registered LDAP Search P a g e GXP21XX User Guide...

  • Page 49: Figure 17: Dial Screen

    Multicast Paging Idle Record Flashing Recording Call Log Menu Account not registered Account Registered Voice Mail (No new voice mail) Account Registered (Have new voice mail) Please note that no matter how each line is configured on the idle screen, all the lines in call screen will keep line or shared line displayed for the corresponding accounts.

  • Page 50: Predictive Dialing From Call History

    Figure 18: Making Call When the user is in VPK screen during a call, he/she can press softkey or corresponding line key to switch back to call screen. Predictive Dialing from Call History Functionality Phone search in call history entries, and if the entered digits match some call history entries, list of entries should be displayed with corresponding names.

  • Page 51: Figure 20: Predictive Dialing - Search

    Figure 20: Predictive Dialing - Search Functionality Phone can predict possible contacts information from Broadsoft XSI directories when users dials a number. Users can select the predictive dialing number to dial out even complete number is not typed. Predictive numbers will be shown if Broadsoft XSI directory information is loaded after pressing the related number. P a g e GXP21XX User Guide...

  • Page 52: Multiple Numbers And Other Info For One Contact In Phonebook

    Figure 21: Predictive Dialing from BS XSI Directories Multiple Numbers and Other Info for One Contact in Phonebook Functionality User can add Phone type in phonebook.xml to add other phone type besides existing “Work”,”Home” and “Cell”. Here is an example for the phonebook.xml: <AddressBook>...

  • Page 53: Figure 22: Local Phonebook - Contact Information

    <accountindex>0</accountindex> </Phone> <Phone type="Home"> <phonenumber>2222</phonenumber> <accountindex>0</accountindex> </Phone> <Phone type="Cell"> <phonenumber>3333</phonenumber> <accountindex>0</accountindex> </Phone> <Primary>1</Primary> <Department>department</Department> <Job>job</Job> <Title>title</Title> <Company>company</Company> </Contact> </AddressBook> On the display of the contact on LCD of the phone will shows as follows: Figure 22: Local Phonebook - Contact Information User can also input the “Company”...

  • Page 54: Search A String With Quick Search

    Search A String With Quick Search The quick search feature allows users to be able to search parts and strings of the entries and get the search result from it. For instance, if users only remember the first name, last name or parts of the name / phone number, they can use the string in the search bar as displayed on the following screenshots: Figure 24: Before Search Figure 25: After Search...

  • Page 55: Sort Broadsoft Phonebook By Last/First Name

    Figure 26: Search in Broadsoft Directories The matching list will show as follows: Figure 27: Search in Broadsoft Directories – Matching List Sort Broadsoft Phonebook by Last/First Name Users can either search in Broadsoft phonebook by first / last name, phone number or extension number. Figure 28: Sort Broadsoft Phonebook Entries P a g e GXP21XX User Guide...

  • Page 56: Filter Characters From Dialed Numbers

    Filter Characters from Dialed Numbers After downloading phonebook, when dialing a number from the contacts, the number may include special characters such as “,”, “- “, or space in between numbers. Figure 29: Contact Numbers With Special Characters When pressing Dial softkey directly, the phone will filter out the special characters and make the calls send out properly.

  • Page 57: Predictive Dialing

    Figure 32: Predictive Dialing Hide Profile Picture When the contact picture is not set, the GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 will remove the picture from the LCD screen to leave more space for the number and name displayed. Figure 33: Hide Profile Picture...

  • Page 58: Answering Phone Calls

    Answering Phone Calls Receiving Calls • Single incoming call. Phone rings with selected ring tone. The corresponding LINE key will flash in red. Answer call by taking handset off hook, or using Speaker/Headset, or pressing flashing LINE key; • Multiple incoming calls. When another call comes in while having an active call, the phone will produce a Call Waiting tone (stutter tone).

  • Page 59: Call Waiting/Call Hold

    When Do Not Disturb feature is turned on, it will allow users to ban phone number by adding the number into the blacklist, or on the other hand, allow phone numbers to come in during DND mode by adding the number into the whitelist.

  • Page 60: Call Transfer

    Call Transfer GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 supports Blind Transfer, Attended Transfer and Auto- Attended Transfer. • Blind Transfer. ➢ During the first active call, press TRANSFER and dial the number to transfer to; ➢ Press SEND key or # to complete transfer of active call.

  • Page 61: Figure 37: Dynamic Attended Transfer

    Figure 37: Dynamic Attended Transfer Figure 38: Static Attended Transfer Call Transfer - Target Selection Using the target selection feature, users can realize the following function: 1) Add a new softkey "Target" under transfer/conference action page. 2) When click on the softkey, it will take user to a target selection page in which user can choose other possible transfer/conference targets (e.g.

  • Page 62: Figure 39: Transfer Action Page

    Figure 39: Transfer Action Page Figure 40: Conference Action Page When clicking on the softkey, it will take user to a target selection page in which user can choose other possible transfer/conference targets. b) Under target selection page screen Target selection page provides a list of possible transfer/conference targets. Figure 41: Target Source Page User can use up/down key to select target from list and use menu key or “Select”...

  • Page 63: Figure 42: Call History Page

    Figure 42: Call History Page By selecting “Smart VPK Target”, a list of available VPK for transfer/conference will be shown as bellow. User can use up/down key or “select” softkey to choose item to use. Available VPK contains VPK with mode as below: •...

  • Page 64: Vpk Paging Support Inside Call Screen

    Figure 44: List of Available Lines Page Transfer from Information Using the transfer from information, users can see who transferred the call to them. Example shows below: Figure 45: Transfer from Information While Ringing and During Incoming Call VPK Paging Support inside Call Screen Users can use their VPK mode preconfigured with while in call screen.

  • Page 65: Outbound Notification

    Outbound Notification The GXP2130/GXP2140/GXP2160/GXP2135/GXP2170 allows users to align the outbound notification with the call log change if the same account is registered in multiple phones. Line Switching in Call Screen When having two lines (or more) active users will be able to switch between the calls by pressing up/down,...

  • Page 66: 4-Way/ 5-Way Conferencing

    Account Mode, when the line is in use, by pressing the VPK, a new line will be initiated. 4-Way/ 5-Way Conferencing GXP2130 can host up to 4-way conference call with other parties (PCMU/PCMA). GXP2140/GXP2160 /GXP2170/GXP2135 can host up to 5-way conference call.

  • Page 67: Conference Event Indicator (Cei)

    • Initiate a conference call. ➢ Establish 1 call; ➢ Press CONF key and a new line will be brought up using the same account; ➢ Dial the number and press SEND key to establish the second call; ➢ Press CONF key or press the ConfCall softkey to establish the conference. •...

  • Page 68: Figure 50: Conference Event Indicator

    Figure 50: Conference Event Indicator ➢ A “ConfRoom” softkey should also appear to access the list of conference room users (as shown below). Figure 51: List of Conference Room Users • Conference Room with User Invite Enabled ➢ If “Enable User Invite” is checked for a conference room, ALL users will have the ability to invite other users or bridge other conference rooms.

  • Page 69: Figure 52: Confroom Softkey

    Figure 52: ConfRoom Softkey ➢ The “ConfMenu” softkey will also be display in the conference room. Figure 53: ConfMenu Softkey ➢ An example of the conference menu is shown below: Figure 54: Conference Menu P a g e GXP21XX User Guide...

  • Page 70: Figure 55: Mute/Unmute Conference

    • Conference Room as an Admin ➢ As an admin in a conference room, the admin may choose to kick and mute/unmute all users that is not another conference room or him/her-self. An admin will also have more options in the conference menu page such as lock/unlock.

  • Page 71: Voice Messages (Message Waiting Indicator)

    GUIAccount XGeneral Settings. An IVR will prompt the user through the process of message retrieval. Shared Call Appearance (SCA) The GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 phone supports shared call appearance by Broadsoft standard. This feature allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared line.

  • Page 72: Call Forwarding Rules Enhancement

    All the users that belong to the same SCA group will be notified by visual indicator when a user seizes the line and places an outgoing call, and all the users of this group will not be able to seize the line until the line goes back to an idle state or when the call is placed on hold (except for when multiple call appearances are enabled on the server side).

  • Page 73: Missed Calls Indication

    Figure 60: Enable Call Forward Missed Calls Indication When users miss a call, the GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 will show the notification on the LCD screen as shown below. Figure 61: Missed Calls Dial Plan The GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 supports alphanumeric characters in dial plan.

  • Page 74: Screenshots

    Screenshots Users can take screenshots of the GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 phones, by holding key HOLD and then pressing MENU key, the output will be shown on the phone webGUI under “ Status  ” as shown in the figure below. System Info Figure 62: Screenshots Users need to click on “Download”...
  • Page 75 Enable Call Waiting • Off hook the phone; • Dial *51. Call with Caller ID Blocked (per call) • Off hook the phone; • Dial *67 and then enter the number to dial out. Call with Caller ID Enabled (per call) •...

  • Page 76: Webgui Default Password Warning Message

    Hang up the call. WebGUI Default Password Warning Message When accessing the GXP2130/2140/2160/2170/2135 for the first time or after factory reset, it reminds the user to change the password and allow user to modify the password by clicking the modify button.

  • Page 77: Configuring Eventlist Blf

    Lamp Filed and Event List BLF features and allows end users, such as attendant, to monitor the call status of users in the list. GXP2130/2140/2160/2170/2135 supports this feature by sending out the subscription request to the UCM and changing the indicator status of the Line keys, MPKs, or virtual MPKs that associated with the monitored users.

  • Page 78: Connecting To Devices

    2. To use headset mode, press headset button on the GXP2130 / GXP2140 / GXP2160 / GXP2170/GXP2135. A headset icon will show on the GXP2130 / GXP2140 / GXP2160 / GXP2170 / GXP2135 status bar. Bluetooth Bluetooth is a proprietary, open wireless technology standard for exchanging data over short distances from fixed and mobile devices, creating personal area networks with high levels of security.

  • Page 79: Usb Connection (Gxp2140/Gxp2160/Gxp2170 Only)

    The basic and advance features about wallpaper application and packets capture are described in "GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Administration Guide". Please visit http://www.grandstream.com/support to download the latest GXP2130 / GXP2140 / GXP2160 / GXP2170/GXP2135 Administration Guide". P a g e GXP21XX User Guide...

  • Page 80: Connecting Gxp21Xx To Gds3710 Door System

    CONNECTING GXP21xx TO GDS3710 DOOR SYSTEM The GXP21xx offers a powerful integration with GDS3710 Door System and allows users to remotely open the door, initiate call to the GDS3710 and get real time audio/video stream. The GXP21xx can be connected with the GDS3710 in two different ways, either using peering mode (without a SIP server) or through a SIP server.

  • Page 81: Restore Factory Default Settings

    RESTORE FACTORY DEFAULT SETTINGS Warning: Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider. Please follow the instructions below to reset the phone: •...

  • Page 82: Experiencing Gxp2130/Gxp2140/Gxp2160/Gxp2170/Gxp2135

    EXPERIENCING GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs User and Developer Forum for answers to your general questions.

This manual is also suitable for:

Gxp2140Gxp2160Gxp2170Gxp2135

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