Before Calling For Service - Kenmore ELITE 721. 7920 Use And Care Manual

BEFORE CALLING FOR SERVICE
You can often correct operating problems yourself. If your microwave oven fails to work properly, locate the operating problem in
the list below and try the solutions listed for each problem.
If the microwave oven still does not work properly, contact the nearest Sears Parts & Repair Service Center.
Sears Parts & Repair Service Centers are fully equipped to handle your service requirements.
Problem Possible Causes
Oven does not start * Is the power cord plugged in?
• Is the door closed?
• Is the cooking time set?
Arcing or Sparking * Are you using approved cookware?
• Is the oven empty?
Incorrect time of day * Have you tried to reset the time of day?
Unevenly Cooked Foods * Are you using approved cookware?
* Is the glass turntable in the oven?
* Did you turn or stir the food as directed while it was cooking?
* Were the foods completely defrosted?
* Was the time/cooking power level correct?
Overcooked Foods * Was the time/cooking power level correct?
Undercooked Foods * Are you using approved cookware?
• Were the foods completely defrosted?
• Was the time/cooking power level correct?
• Are the ventilation ports clear?
Improper Defrosting * Are you using approved cookware?
• Was the time/cooking power level correct?
• Did you turn or stir the food as directed during the defrosting cycle?
FEDERAL COMMUNiCATiONS COMMiSSiON RADIO FREQUENCY iNTERFERENCE STATEMENT
(U.S.A. ONLY)
WARNING:
This equipment generates and uses ISM frequency energy and
if not installed and used properly, that is in strict accordance
with the manufacturer's instructions, may cause interference
to radio and television reception. It has been type tested and
found to comply with limits for ISM Equipment pursuant to part
1 8 of FCC Rules, which are designed to provide reasonable
protection against such interference in a residential installation.
However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more
of the following:
* Reorient the receiving antenna of the radio or television.
* Relocate the Microwave Oven with respect to the receiver.
* Move the microwave oven away from the receiver.
* Plug the microwave oven into a different outlet so that the
microwave oven and the receiver are on different branch
circuits.
The manufacturer is not responsible for any radio or TV
interference caused by unauthorized modification to this
microwave oven.
It is the responsibility of the user to correct such interference.
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