Before Calling For Service; Troubleshooting - Kenmore 721.66222 Use And Care Manual

BEFORE CALLING FOR SERVICE

You can often correct operating problems yourself. If your microwave oven fails to work properly, locate the
operating problem in the list below and try the solutions listed for each problem.
If the microwave oven still does not work properly, contact the nearest Sears Parts & Repair Center by calling 1-800-
4-MY-HOME . Sears Parts & Repair Centers are fully equipped to handle your service requirements.
®
Problem
Oven does not start
Arcing or Sparking
Unevenly Cooked Foods
Overcooked Foods
Undercooked Foods
Improper Defrosting
FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE
STATEMENT (U.S.A. ONLY)
WARNING:
This equipment generates and uses ISM frequency
energy and if not installed and used properly, that is
in strict accordance with the manufacturer's instruc-
tions, may cause interference to radio and television
reception. It has been type tested and found to
comply with limits for ISM Equipment pursuant to
part 18 of FCC Rules, which are designed to provide
reasonable protection against such interference in a
residential installation.
However, there is no guarantee that interference will
not occur in a particular installation. If this equipment
does cause interference to radio or television recep-
tion, which can be determined by turning the equip-
ment off and on, the user is encouraged to try to cor-
rect the interference by one or more of the following:

TROUBLESHOOTING

• Is the power cord plugged in?
• Is the door closed?
• Is the cooking time set?
• Are you using approved cookware?
• Is the oven operating while empty?
• Are you using approved cookware?
• Is the glass turntable in the oven?
• Did you turn over or stir the food while it was cooking?
• Were the foods completely defrosted?
• Was the time/cooking power level correct?
• Was the time/cooking power level correct?
• Are you using approved cookware?
• Were the foods completely defrosted?
• Was the time/cooking power level correct?
• Are you using approved cookware?
• Was the time/cooking power level correct?
• Did you turn over or stir the food during the defrosting cycle?
• Reorient the receiving antenna of the radio or televi-
• Relocate the Microwave Oven with respect to the
• Move the microwave oven away from the receiver.
• Plug the microwave oven into a different outlet so
The manufacturer is not responsible for any radio
or TV interference caused by unauthorized modifi-
cation to this microwave oven. It is the responsibility
of the user to correct such interference.
19
Possible Causes
sion.
receiver.
that the microwave oven and the receiver are on dif-
ferent branch circuits.