Before Calling For Service; Troubleshooting Guide - Kenmore 592.85610-0 Use And Care Manual

BEFORE CALLING FOR SERVICE

Troubleshooting guide

Before you call a repair person for your oven, check
this list of possible problems and solutions.
Neither the oven's display nor the
oven operate.
• Properly insert the plug into a grounded outlet.
• If the outlet is controlled by a wall switch, make
sure the wall switch is turned on.
• Remove the plug from the outlet, wait ten seconds,
then plug it in again.
• Reset the circuit breaker or replace any blown fuse.
• Plug another appliance into the outlet; if the other
appliance doesn't work, have a qualified electrician
repair the outlet.
• Plug the oven into a different outlet.
The oven's display works, but the
power won't come on.
• Make sure the door is closed securely.
• Check to see if packing material or other material is
stuck to the door seal.
• Check for door damage.
Press STOP/CLEAR pad twice and re-enter all
•
cooking instructions.
The power goes off before the set
time has elapsed.
• If there has not been a power outage, remove the
plug from the outlet, wait ten seconds, then plug
it in again. If there was a power outage, the time
indicator will display: PLEASE TOUCH CLOCK
AND SET TIME OF DAY. Reset the clock and any
cooking instructions.
• Reset the circuit breaker or replace any blown fuse.
The food is cooking too slowly.
• Make sure the oven is on its own 15 amp circuit
line do not extension cord. Operating another
appliance on the same circuit can cause a voltage
drop. If necessary, move the oven to its own circuit.
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You see sparks or arcing.
• Remove any metallic utensils, cookware, or metal
ties.
The turntable makes noises or
sticks.
• Clean the turntable, roller ring and oven floor.
• Make sure the turntable and roller ring are
positioned correctly.
Using your microwave causes TV
or radio interference.
• This is similar to the interference caused by other
small appliances, such as hair dryers. Move your
microwave further away from other appliances, like
your TV or radio.
NOTE: If the oven is set to cook for more than 5
minutes, it will automatically adjust itself to 70 percent
power after 5 minutes to avoid overcooking.
If none of these items are causing your problem,
call Sears service at 1-800-4-MY-HOME
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2007-08-30 4:37:21