Troubleshooting Guide - Wolf Sealed Burner Rangetops Use & Care Manual

Troubleshooting Guide

Troubleshooting
If your Wolf sealed burner rangetop is not operating
properly, use the following troubleshooting guide before
calling your Wolf authorized service center. This guide will
save you time and trouble and may help you avoid the
expense of a service call.
Rangetop does not operate.
• Check the household fuse or circuit breaker to see if it
has been blown or tripped. A power outage may also
have caused a disruption in service.
• No electricity is being supplied to the rangetop. Have
an electrician verify that the rangetop is connected to a
proper electrical circuit.
Burner flame does not burn evenly.
• Align the burner cap of the dual-stacked, sealed burner
assembly as described on page 10.
Burner fails to ignite.
• Igniter is damp. Allow it to dry completely.
Burners extinguish themselves when using more than
one large pan simultaneously.
• Good gas combustion requires the correct amount of
airflow to maintain the flame. Using two oversized pans
simultaneously restricts air movement.
Food boils over the pan and into the burner drip pan.
• Heat setting is too high or pan is too small for its
contents.
Food boils or burns more in one area of a pan.
• Pan is not centered above the burner or base of pan
does not rest flat on the burner grate.
• Pan does not conduct heat evenly.
Water does not come to a boil fast enough.
• Cover pan for most efficient use of the high setting.
• Diameter of pan is too large or base of pan is warped.
Simmer setting does not maintain constant temperature.
• Delicate foods may need a lower simmer setting so
that scorching does not occur.
Food cooks too slowly when sautéing.
• Too much food added at one time; sauté in batches.
• Size of food pieces is too large or temperature of food
is colder than usual.
Griddle or French top clicks continually.
• When the thermostat is turned on, the red light illumi-
nates and the gas solenoid opens. You will hear a
series of sparks as it checks for the presence of a
flame. If the igniter does not detect a flame, the
solenoid shuts off and there will be a delay before
attempting to reignite. This will reoccur three times and
if it fails after the third time, it will shut down shortly to
allow non-combusted gas to dissipate before attempt-
ing to reignite.
• If the griddle or French top fails to ignite, contact a
Wolf authorized service center.
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