BenQ Joybook S33 Series User Manual page 66

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2. Click the Start button and select All Programs, Accessories,
System Tools, and then Disk Cleanup.
3. Check the types of files you want to delete (temporary files
are safe to delete).
4. Click OK.
• Use the Scan Disk and Defragment functions. The Scan Disk
function checks a hard disk for errors, while the Disk
Defragment function takes all the scattered bits of program
data and groups them back together in the front of the drive.
1. Click Start, and then click Computer.
2. Right-click the hard disk's icon and select Properties.
3. Click the Tools tab and then the Check Now button.
4. Check all checkboxes in the dialog that follows.
5. Click Start.
6. Restart your Joybook. It may take a long time to complete.
To run Disk Defragmentation in Windows Vista:
1. Close all running software programs.
2. Right-click the hard disk's icon and select Properties.
3. Click the Tools tab and then the Defragment Now button.
4. Click the Defragment Now button. It may take a long time to
complete.
If Disk Defragmenter start itself over and over, it means that
some hidden background software program is still accessing the
hard disk. Restart your Joybook and try again.
USB devices quit working unexpectedly in Windows Vista.
Why?
This is because USB devices, such as cameras, scanners, or
printers, lose its connection and stop working unexpectedly.
Please follow the steps below to resolve the problem:
1. Click Start, and then right-click Computer.
62
FAQ and troubleshooting
2. Click Properties.
3. Click Device Manager.
4. Double-click the Universal Serial Bus controllers branch to
expand it.
5. Right-click USB Root Hub, and then click Properties.
6. Click Power Management.
7. Deselect Allow the computer to turn off this device to save
power.
8. Repeat Step 5 to Step 7 for each USB Root hub.
9. Click OK, and then close Device Manager.
Why does the keyboard and/or palm rest get warm?
Typically, the Joybook tends to be warm slightly. The location of
the hard disk is typically underneath the palm rest and as a
result, the palm rest gets warm. The location of the processor is
typically underneath the keyboard. And since the heat rises, the
keyboard may get warm slightly. Since your Joybook has a
thermally controlled fan, when the CPU and/or internal
temperature of the Joybook reaches a certain temperature level,
the fan is turned ON and stays ON until the temperature drops
to a pre-defined level.
There is no sound coming from the speakers.
Verify the following:
• The speakers may have been muted. Check the volume control
(speaker icon) in the notification area located in the lower
right corner of the desktop to see if the volume has been
muted. If so, please restore the volume.
• The speakers may have been turned off. Use the <Fn> + <F7>
hotkey combination to turn them on.

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