Call Park; Additional Onscreen Options; Park Pickup - Polycom VVX 500 Quick Manual

How to Use your Polycom® VVX® 500
Performance Business Media Phone

Call Park

Call Park is a "non-exclusive Hold" It puts a call on hold that
can be picked up anywhere at the company. A call can be
parked by anyone at any extension and then the call picked
up from any extension. Once a call has been parked your
phone is free for other calls.
You should have IM or paging to utilize Call Park most
efficiently. Only one call can be parked at an extension. If
the parked call has not been picked up after 50 seconds,
the call will ring back to the phone where the call was
answered and parked from. This 50 second timer can.
Call Park
•
While on the call you want to park.
•
Press the soft key labeled More.
•
Press the soft key labeled PARK.
•
Dial the extension.
•
Press the soft key labeled Enter.
•
Page the person to let them know there is call parked at their
extension.

Park Pickup

•
Press the soft key labeled ParkPck.
•
Enter your extension (where the call was parked to.)
•
Press the soft key labeled Enter.

Additional Onscreen Options

There are more options not yet discussed. There are several ways to access these
options. We'll show you short cuts to each, but as soon as you see one, the others
are right there.
The soft keys change to
•
Dialpad
•
Directory
•
Recent
•
Favorites
Dialpad
When you start dialing a phone number, you get to this menu.
•
From here to can dial a number, the phone has a memory of calls you've been dialing.
•
To reset what you are working on, press the Red handset to hang up.
Recent
To review Missed Calls and other recent calls, press the clock at the top left.
•
Click the up/down arrow to view/change sorting options. (Click the X to return).
•
Click The funnel to view/change all calls, missed, received or placed calls.(Click the X
to return).
•
Click the trash to clear lists. (Click the X to return).
Directory
This is a view of the numbers saved into the phone using the Polycom phone
services with your personal phone list, group custom directory, and/or group
common phone list.
•
You can easily arrive here by tapping home, then Directories.
•
For quick results, tap search to find a specific name or number
•
Tap the number, then tap it again to dial.
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