NETGEAR C6300 User Manual page 95

where <IP address> is the IP address of a remote device such as the DNS server of your
Internet provider.
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
3. If you do not receive this reply, check the following:
• Make sure that the Internet LED is lit.
• If your Internet provider assigned a host name to your computer, enter that host name
as the account name in the Internet Setup screen.
• Make sure that your computer has the IP address of your modem router listed as the
default gateway. If DHCP assigns the IP configuration of your computer, this
information is not visible in the Network Control Panel of your computer. Verify that
the IP address of the modem router is listed as the default gateway.
• Make sure that the network address of your computer (the portion of the IP address
specified by the netmask) is different from the network address of the remote device.
AC1750 WiFi Cable Modem Router
Troubleshooting
95