NETGEAR C3000v2 User Manual

NETGEAR C3000v2 User Manual

N300 wifi cable modem router
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N300 WiFi Cable Modem Router
Mode l C3000v 2
N600 WiFi Cable Modem Router
Mode l C3700v 2
Us e r Manual
December 2016
202-11724-01
350 East Plumeria Drive
San Jose, CA 95134
USA

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Summary of Contents for NETGEAR C3000v2

  • Page 1 N300 WiFi Cable Modem Router Mode l C3000v 2 N600 WiFi Cable Modem Router Mode l C3700v 2 Us e r Manual December 2016 202-11724-01 350 East Plumeria Drive San Jose, CA 95134...
  • Page 2 Thank you for purchasing this NETGEAR product. You can visit to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. Conformity http://kb.netgear.com/app/answers/detail/a_id/11621.
  • Page 3: Table Of Contents

    C3000v2 Front Panel ........
  • Page 4 WiFi Cable Modem Router Model C3000v2 and C3700v2 Set Up Security Event Email Notifications ....... 36 Chapter 5 Share a USB Storage Device Attached to the Modem Router USB Device Requirements .
  • Page 5 WiFi Cable Modem Router Model C3000v2 and C3700v2 Reboot the Modem Router ......... . . 75 Change the Router Mode .
  • Page 6: Chapter 1 Hardware Setup

    Hardware Setup This chapter covers the following topics: • Unpack Your Modem Router • C3000v2 Front Panel • C3000v2 Rear Panel • C3700v2 Front Panel • C3700v2 Rear Panel • Position Your Modem Router • Cable Your Modem Router •...
  • Page 7: Unpack Your Modem Router

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Unpack Your Modem Router Your package includes either a C3000v2 or a C3700v2 modem router. C3000v2 C3700v2 modem router modem router Power adapter Ethernet cable Figure 1. Package contents C3000v2 Front Panel The modem router status LEDs and buttons are on the front.
  • Page 8 WiFi Cable Modem Router Model C3000v2 and C3700v2 You can use the LEDs to verify status and connections. The following table lists and describes each LED and button on the front panel of the modem router. Table 1. C3700v2 LED and button descriptions...
  • Page 9: C3000V2 Rear Panel

    WiFi Cable Modem Router Model C3000v2 and C3700v2 C3000v2 Rear Panel The rear panel connections and buttons shown the following figure. USB port Ethernet ports Coaxial cable connector Power adapter input Power On/Off button Figure 3. C3000v2 modem router rear panel C3700v2 Front Panel The modem router status LEDs and buttons are on the front.
  • Page 10 WiFi Cable Modem Router Model C3000v2 and C3700v2 You can control the LED settings. For information about how to specify the LED settings, see Control the LED Settings on page 87. You can use the LEDs to verify status and connections. The following table lists and describes each LED and button on the front panel of the modem router.
  • Page 11: C3700V2 Rear Panel

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Table 2. C3700v2 LED and button descriptions (continued) Description Ethernet • Green. A device is connected to an Ethernet port and powered on. • Blinking green. The Ethernet port is sending or receiving traffic.
  • Page 12: Position Your Modem Router

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Position Your Modem Router The modem router lets you access your network anywhere within the operating range of your WiFi network. However, the operating distance or range of your WiFi connection can vary significantly depending on the physical placement of your modem router.
  • Page 13: Cable Your Modem Router

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Cable Your Modem Router The most common way to cable your modem router is the simplest, without any other routers or gateways on the same network. You can also cable the modem router to another router or gateway and log in to the modem router to specify the Router Mode setting.
  • Page 14: Cable Your Modem Router To A Router Or Gateway

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Cable Your Modem Router to a Router or Gateway If you want to cable the modem router to a router or gateway, you must log in to the modem router and change its Router Mode setting. Changing this setting prevents certain network...
  • Page 15 WiFi Cable Modem Router Model C3000v2 and C3700v2 The first time you log in to the modem router, you are prompted to change the admin password and set up security questions. You must enter these settings before you can access the Internet.
  • Page 16: Activate Your Internet Service

    If you are unable to activate your Internet service using the instructions on your cable Internet provider’s website, call your cable Internet provider and do the following: a. When asked, provide your account information and provide the modem router’s model number, which is C3000v2 and C3700v2, serial number, and MAC address. Hardware Setup...
  • Page 17: Activate Your Internet Service With Comcast Xfinity

    WiFi Cable Modem Router Model C3000v2 and C3700v2 The serial number and MAC address are on the modem router label. b. Wait for your cable Internet provider to confirm that your modem router is active. c. If you do not get an Internet connection with the modem router, ask your cable...
  • Page 18: Call Comcast Xfinity To Set Up Your Internet Connection

    Before you call Comcast Xfinity, make sure that your account number, account phone number, email address, and password are nearby. The cable modem’s model number is C3000v2 or C3700v2. The serial number and MAC address are on the modem router label. Figure 7. Modem router label To set up your Internet connection by calling Comcast XFINITY: ...
  • Page 19: Chapter 2 Connect To The Network And Access The Modem Router

    Connect to the Network and Access the Modem Router This chapter contains the following sections: • Connect to the Network • Types of Logins • Log In to the Modem Router...
  • Page 20: Connect To The Network

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Connect to the Network You can connect to the modem router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).
  • Page 21: Label

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Join the WiFi network and enter the WiFi password. The password is on the modem router label. Your WiFi device connects to the WiFi network. Label The label on the modem router shows the login information, MAC address, and serial number.
  • Page 22: Log In To The Modem Router

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Log In to the Modem Router When you connect to the network (either with WiFi or with an Ethernet cable), you can use a web browser to access the modem router to view or change its settings. The first time you access the modem router, the modem router automatically checks to see if it can connect to your Internet service.
  • Page 23: Chapter 3 Specify Initial Settings

    Specify Initial Settings This chapter contains the following sections: • Specify the Cable Connection Starting Frequency • View Modem Router Initialization • Specify the Internet Connection Settings • Specify an IPv6 Internet Connection...
  • Page 24: Specify The Cable Connection Starting Frequency

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Specify the Cable Connection Starting Frequency The starting frequency is automatically generated. For most Internet connections, you do not need to specify this information. If you must enter a starting frequency, contact your Internet service provider.
  • Page 25: View Modem Router Initialization

    WiFi Cable Modem Router Model C3000v2 and C3700v2 View Modem Router Initialization You can track the initialization procedure of the modem router and get details about the downstream and upstream cable channel. The time is displayed after the modem router is initialized.
  • Page 26: Specify The Internet Connection Settings

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Specify the Internet Connection Settings You can view or change the modem router’s Internet connection settings. To specify the Internet connection settings:  Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
  • Page 27: Specify An Ipv6 Internet Connection

    WiFi Cable Modem Router Model C3000v2 and C3700v2 • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option.
  • Page 28 WiFi Cable Modem Router Model C3000v2 and C3700v2 • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the modem router assigns IPv6 addresses to the home network (the LAN).
  • Page 29: Chapter 4 Control Access To The Internet

    Control Access to the Internet This chapter explains how to prevent objectionable content from reaching the computers and other devices that are connected to your network. This chapter includes the following sections: • Set Up Parental Controls • Use Keywords to Block Internet Sites •...
  • Page 30: Set Up Parental Controls

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Set Up Parental Controls The first time that you select Parental Controls from the BASIC Home page, your browser goes to the Parental Controls website. You can learn more about parental controls or download the application.
  • Page 31: Use Keywords To Block Internet Sites

    WiFi Cable Modem Router Model C3000v2 and C3700v2 If you are creating an account, the Create a free OpenDNS account page displays. Do the following: a. Complete the fields. b. Click the Next button. After you log on or create your account, the filtering level page displays.
  • Page 32: Delete A Keyword

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Select ADVANCED > Security > Block Sites. Select one of the keyword blocking options: • Per Schedule. Turn on keyword blocking according to a schedule that youset. (See Schedule When to Block Internet Sites and Services on page 35.)
  • Page 33: Block Services And Applications From The Internet

    WiFi Cable Modem Router Model C3000v2 and C3700v2 The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Security > Block Sites. The Block Sites page displays.
  • Page 34 WiFi Cable Modem Router Model C3000v2 and C3700v2 Specify when to block the services: • To block the services all the time, select the Always radio button. • To block the services based on a schedule, select the Per Schedule radio button.
  • Page 35: Schedule When To Block Internet Sites And Services

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Schedule When to Block Internet Sites and Services When you schedule blocking, the same schedule is used to block sites and to block services. For information about how to specify what you want the modem router to block, see...
  • Page 36: Set Up Security Event Email Notifications

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Type http://routerlogin.net or http://192.168.0.1. A login window opens. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive.
  • Page 37 WiFi Cable Modem Router Model C3000v2 and C3700v2 Select ADVANCED > Security > E-mail. Select the Turn E-mail Notification On check box. In the Your Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP) mail server (such as mail.myISP.com).
  • Page 38: Chapter 5 Share A Usb Storage Device Attached To The Modem Router

    • Add a Network Folder on a USB Storage Device • Edit a Network Folder on a USB Storage Device • Approve USB Storage Devices • Safely Remove a USB Storage Device For more information about ReadySHARE features, visit netgear.com/readyshare.
  • Page 39: Usb Device Requirements

    WiFi Cable Modem Router Model C3000v2 and C3700v2 USB Device Requirements The modem router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB drives that the modem router supports, visit kbserver.netgear.com/readyshare. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB device.
  • Page 40: Access A Usb Drive Connected To The Modem Router From

    WiFi Cable Modem Router Model C3000v2 and C3700v2 If your USB storage device uses a power supply, connect it. You must use the power supply when you connect the USB storage device to the router. When you connect the USB drive to the modem router USB port, it might take up to two minutes before it is ready for sharing.
  • Page 41: Access A Usb Storage Device That Is Connected To The Modem Router From A Mac

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Select the drive letter to map to the new network folder. Click the Finish button. The USB storage device is mapped to the drive letter that you specified. To connect to the USB storage device as a different user, select the Connect using different credentials check box, click the Finish button, and do the following: a.
  • Page 42 WiFi Cable Modem Router Model C3000v2 and C3700v2 A login window opens. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays.
  • Page 43: Use Ftp Within The Network

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Use FTP Within the Network File Transfer Protocol (FTP) lets you send and receive large files faster. To set up FTP access:  Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
  • Page 44 WiFi Cable Modem Router Model C3000v2 and C3700v2 Type http://routerlogin.net or http://192.168.0.1. A login window opens. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive.
  • Page 45: Add A Network Folder On A Usb Storage Device

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Add a Network Folder on a USB Storage Device You can add network folders on a USB storage device connected to the modem router USB port. To add a network folder: ...
  • Page 46: Edit A Network Folder On A Usb Storage Device

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Edit a Network Folder on a USB Storage Device You can edit network folders on a USB storage device connected to the modem router USB port. To edit a network folder: ...
  • Page 47 WiFi Cable Modem Router Model C3000v2 and C3700v2 Select ADVANCED > Advanced Setup > USB Settings. By default, the Yes radio is selected. This setting lets you connect and access all your USB drives. Select the No radio button. Click the Approved Devices button.
  • Page 48: Safely Remove A Usb Storage Device

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Safely Remove a USB Storage Device Before you physically disconnect a USB storage device from the modem router USB port, log in to the modem router and take the USB storage device offline.
  • Page 49: Chapter 6 Specify Network Settings

    Specify Network Settings This chapter includes the following sections: • View or Change the WAN Settings • Change the MTU Size • Set Up a Default DMZ Server • Change the Modem Router’s Device Name • Change the LAN TCP/IP Settings •...
  • Page 50: View Or Change The Wan Settings

    WiFi Cable Modem Router Model C3000v2 and C3700v2 View or Change the WAN Settings You can view the wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the modem router to respond to a ping to its WAN (Internet) port.
  • Page 51: Change The Mtu Size

    MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •...
  • Page 52 Table 3. Common MTU sizes Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN, and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments. 1472 Maximum size to use for pinging.
  • Page 53: Set Up A Default Dmz Server

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Set Up a Default DMZ Server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). The modem router is programmed to recognize some of these applications and to work correctly with them, but other applications might not function well.
  • Page 54: Change The Modem Router's Device Name

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Change the Modem Router’s Device Name The modem router’s device name is C3000v2 or C3700v2. This device name displays in a file manager when you browse your network. To change the modem router’s device name: ...
  • Page 55 WiFi Cable Modem Router Model C3000v2 and C3700v2 These addresses are part of the designated private address range for use in private networks and are suitable for most applications. If your network requires a different IP addressing scheme, you can change these settings.
  • Page 56: Specify The Ip Addresses That The Modem Router Assigns

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Specify the IP Addresses That the Modem Router Assigns By default, the modem router acts as a Dynamic Host Configuration Protocol (DHCP) server. The modem router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN.
  • Page 57: Manage Lan Ip Addresses

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Click the Apply button. Your settings are saved. The modem router delivers the following parameters to any LAN device that requests DHCP: • An IP address from the range that you defined •...
  • Page 58: Edit A Reserved Address Entry

    WiFi Cable Modem Router Model C3000v2 and C3700v2 The reserved address is not assigned until the next time the computer contacts the modem router’s DHCP server. Reboot the computer, or access its IP configuration and force a DHCP release and renew.
  • Page 59: Use The Wps Wizard For Wifi Connections

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Select the radio button next to the reserved address. Click the Delete button. The address is removed. Use the WPS Wizard for WiFi Connections The WPS Wizard helps you add a WiFi computer or device to your WiFi network without typing the WiFi password.
  • Page 60: Specify Basic Wifi Settings

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Specify Basic WiFi Settings The modem router comes with preset security. This means that the WiFi network name (SSID), network key (password), and security option (encryption protocol) are preset in the factory. The preset SSID and password are on the modem router label. The preset SSID and password are uniquely generated for every device to maximize your WiFi security.
  • Page 61 WiFi Cable Modem Router Model C3000v2 and C3700v2 To control the SSID broadcast, select or clear the Enable SSID Broadcast check box. When this check box is selected, the modem router broadcasts its network name (SSID) so that the name displays when you scan for local WiFi networks on your WiFi-enabled computer or mobile device.
  • Page 62: Change The Wifi Security Option

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Change the WiFi Security Option Your modem router comes with preset WPA2 and WPA security. The password that you enter to connect to your network is unique to your modem router and is on the modem router label.
  • Page 63: Set Up A Wifi Guest Network

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Set Up a WiFi Guest Network A guest network allows visitors at your home to use the Internet without using your WiFi security key. To set up a guest network:  Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
  • Page 64: Control The Wifi Radios

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Select a security option. The WPA2 options use the newest standard for the strongest security, but some older computers and WiFi devices cannot use it. We recommend that you select the WPA-PSK [TKIP] + WPA2-PSK [AES] radio button.
  • Page 65: Specify Wps Settings

    WiFi Cable Modem Router Model C3000v2 and C3700v2 The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > Wireless Settings. Select or clear the Disable WiFi Gateway Radio check box.
  • Page 66: Set Up A Wifi Access List

    WiFi Cable Modem Router Model C3000v2 and C3700v2 The BASIC Home page displays. Select ADVANCED > Advanced Setup > Wireless Settings. The Wireless Settings page displays. The Router’s PIN field displays the PIN that you use on a registrar (for example, from the Network Explorer on a Vista Windows computer) to configure the modem router’s WiFi...
  • Page 67 WiFi Cable Modem Router Model C3000v2 and C3700v2 Click the Set Up Access List button. The Wireless Card Access List page displays. Select the Turn Access Control On check box. Click the Set Up Access List button. In the Network Profiles (2.4 GHz b/g/n) list, select the radio button for the SSID (WiFi network) that you want to use the access list for.
  • Page 68: Dynamic Dns

    WiFi Cable Modem Router Model C3000v2 and C3700v2 To add a device from the Available Wireless Cards list, do the following: a. Select the device. b. Click the Add button. The device displays in the Wireless Card Access list. To add a computer or device that is not in the list, do the following: a.
  • Page 69: Improve Network Connections With Universal Plug-N-Play

    WiFi Cable Modem Router Model C3000v2 and C3700v2 The BASIC Home page displays. Select ADVANCED > Advanced Setup > Dynamic DNS. Register for an account with one of the Dynamic DNS service providers whose URLs display in the Service Provider list.
  • Page 70 WiFi Cable Modem Router Model C3000v2 and C3700v2 A login window opens. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays.
  • Page 71: Chapter 7 Manage Your Network

    Manage Your Network This chapter describes the modem router settings for administering and maintaining your modem router and home network. This chapter includes the following sections: • View Modem Router Status • Reboot the Modem Router • Change the Router Mode •...
  • Page 72: View Modem Router Status

    WiFi Cable Modem Router Model C3000v2 and C3700v2 View Modem Router Status To view modem router status and usage information:  Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. Type http://routerlogin.net or http://192.168.0.1.
  • Page 73: View Internet Port Information

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Click the ADVANCED tab. The ADVANCED Home page displays. The Cable Information pane displays the following information: • Hardware Version. The modem router model. • Firmware Version. The version of the modem router firmware.
  • Page 74: View Wifi Settings

    WiFi Cable Modem Router Model C3000v2 and C3700v2 View WiFi Settings Note: Model C3000v2 broadcasts a WiFi signal in the 2.4 GHz band. Model C3700v2 is dual-band, so it broadcasts WiFi signals in both the 2.4 GHz band and the 5 GHz band.
  • Page 75: Reboot The Modem Router

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Reboot the Modem Router Rebooting the modem router disconnects all computers and mobile devices from the modem router’s network. To reboot the modem router:  Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
  • Page 76: Change The Router Mode

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Change the Router Mode By default, the modem router is in router mode. This means that it works both as a modem and as a router. You can share the Internet connection without using another router or gateway.
  • Page 77 WiFi Cable Modem Router Model C3000v2 and C3700v2 Type http://routerlogin.net or http://192.168.0.1. A login window opens. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive.
  • Page 78: Manage The Modem Router Configuration File

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Manage the Modem Router Configuration File The configuration settings of the modem router are stored within the modem router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings.
  • Page 79: Erase The Current Configuration Settings

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Administration > Backup Settings.
  • Page 80: Change The Admin Password

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Change the admin Password When you first set up the modem router, you are prompted to change the password that is used to log in to the modem router with the user name admin. You can change this password at any time.
  • Page 81: View Event Logs

    WiFi Cable Modem Router Model C3000v2 and C3700v2 View Event Logs Event logs capture important modem router events. To view the event logs:  Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
  • Page 82: Run The Ping Utility

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Run the Ping Utility Ping is an administration utility that tests whether a computer on the network is reachable and measures the time it takes messages sent from the originating device to reach a destination computer and return.
  • Page 83: Run The Traceroute Utility

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Run the Traceroute Utility To display the route and measure transit delays of packets across an IP network, run the traceroute utility. To run a traceroute test:  Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
  • Page 84: View Wifi Access Points In Your Area

    WiFi Cable Modem Router Model C3000v2 and C3700v2 View WiFi Access Points in Your Area You can view WiFi networks, or access points, in your area and select and join a WiFi network. To view WiFi access points (APs): ...
  • Page 85: Remote Management

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Administration > Wireless Channel.
  • Page 86: Set Up Remote Management

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Note: Be sure to change the modem router login password to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters. See...
  • Page 87: Use Remote Access

    WiFi Cable Modem Router Model C3000v2 and C3700v2 • To allow access from a range of IP addresses on the Internet, select the IP Address Range radio button. Enter a beginning and ending IP address. • To allow access from any IP address on the Internet, select the Everyone radio button.
  • Page 88 WiFi Cable Modem Router Model C3000v2 and C3700v2 Select ADVANCED > Advanced Setup > LED Control Settings. Select a radio button. Click the Apply button. Your settings are saved. Manage Your Network...
  • Page 89: Chapter 8 Specify Internet Port Settings

    Specify Internet Port Settings You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features. This chapter includes the following sections: • Set Up Port Forwarding to a Local Server •...
  • Page 90: Set Up Port Forwarding To A Local Server

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Set Up Port Forwarding to a Local Server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.
  • Page 91: Add A Custom Port Forwarding Service

    WiFi Cable Modem Router Model C3000v2 and C3700v2 From the Service Name menu, select the service name. If the service that you want to add is not in the list, create a custom service. See Add a Custom Port Forwarding Service on page 91.
  • Page 92: Edit A Port Forwarding Service

    WiFi Cable Modem Router Model C3000v2 and C3700v2 In the Service Type menu, select the protocol. If you are unsure, select TCP/UDP. In the External Starting Port field, enter the beginning port number. If the application uses a single port, enter the same port number in the Ending Port field.
  • Page 93: Delete A Port Forwarding Entry

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Delete a Port Forwarding Entry To delete a port forwarding entry:  Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. Type http://routerlogin.net or http://192.168.0.1.
  • Page 94: How The Modem Router Implements The Port Forwarding Rule

    WiFi Cable Modem Router Model C3000v2 and C3700v2 How the Modem Router Implements the Port Forwarding Rule The following sequence shows the effects of a port forwarding rule: When you type the URL www.example.com in your browser, the browser sends a web page request message with the following destination information: •...
  • Page 95: Add A Port Triggering Service

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Add a Port Triggering Service To add a port triggering service:  Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. Type http://routerlogin.net or http://192.168.0.1.
  • Page 96: Specify When To Use Port Triggering

    WiFi Cable Modem Router Model C3000v2 and C3700v2 In the Service Name field, type a descriptive service name. In the Service User menu, select a user option: • Any (the default) allows any computer on the Internet to use this service.
  • Page 97: Application Example: Port Triggering For Internet Relay Chat

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Select the Port Triggering radio button. Select a radio button to specify when you want to use port triggering: • Never. The modem router does not use port triggering even if you specified port triggering settings.
  • Page 98 WiFi Cable Modem Router Model C3000v2 and C3700v2 Noting your port triggering rule and observing the destination port number of 6667, your modem router creates another session entry to send any incoming port 113 traffic to your computer. The IRC server sends a return message to your modem router using the NAT-assigned source port (for example, port 33333) as the destination port.
  • Page 99: Chapter 9 Troubleshooting

    • Use LEDs to Troubleshoot • Cannot Log In to the Modem Router • Troubleshoot the ISP Connection • Troubleshoot a TCP/IP Network Using the Ping Utility Tip: NETGEAR provides helpful articles, documentation, and the latest software updates at support.netgear.com.
  • Page 100: Use Leds To Troubleshoot

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Use LEDs to Troubleshoot The following table provides help when using the LEDs for troubleshooting. Table 4. LED troubleshooting LED Behavior Action All LEDS are off when the modem • Make sure that the power cord is properly connected to your router is plugged in.
  • Page 101: Troubleshoot The Isp Connection

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Note: If the IP address of your computer is shown as 169.254.x.x: Recent versions of Windows and Mac OS generate and assign an IP address when the computer cannot reach a DHCP server. These autogenerated addresses are in the range of 169.254.x.x.
  • Page 102: Use Ping To Test The Lan Path To Your Gateway

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Use Ping to Test the LAN Path to Your Gateway You can use ping to verify that the LAN path to your modem router is set up correctly. To ping the modem router from a computer running Windows 95 or later: ...
  • Page 103 WiFi Cable Modem Router Model C3000v2 and C3700v2 In the field that is provided, type ping and then the IP address of the remote device such as the DNS server of your ISP. If the path is working, you see this message: Reply from <...
  • Page 104: Appendix A Supplemental Information

    Supplemental Information This appendix includes the following sections. • Factory Default Settings • Technical Specifications...
  • Page 105: Factory Default Settings

    WiFi Cable Modem Router Model C3000v2 and C3700v2 Factory Default Settings You can return the modem router to its factory default settings. To restore the factory default settings:  Locate the Reset button on the bottom of the modem router.
  • Page 106 WiFi Cable Modem Router Model C3000v2 and C3700v2 Table 5. Factory Settings (continued) Feature Default Setting WiFi WiFi communication Enabled SSID name As shown on the modem router label Security WPA/WPA2. The default WPA/WPA2 passphrase is on the modem router label.
  • Page 107: Technical Specifications

    Power adapter • North America: 120V, 60 Hz, input • C3000v2 All regions (output): 12 VDC @ 1.5A output 18W maximum • C3700v2 All regions (output) 12 VDC @ 2.5A output, 30W maximum Physical specifications • Dimensions: 9.25 x 6.1 x 2.25 in. (235 x 155 x 57 mm) •...

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