Page 1 Maintenance and Service Guide HP Compaq Business Notebook nc8000 HP Compaq Mobile Workstation nw8000 Document Part Number: 333954-002 January 2004 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts;...
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Page 3 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Page 4: Table Of Contents
Contents 1 Product Description 1.1 Models........1–2 1.2 Features .
Page 5 Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location ..... . 3–1 3.2 Notebook Major Components ....3–2 3.3 Miscellaneous Plastics Kit Components .
Page 6: Connector Pin Assignments
Contents 5.15 RTC Battery ......5–29 5.16 Security Card......5–30 5.17 Display Assembly .
Page 7: Product Description
Product Description The HP Compaq Business Notebook nc8000 and HP Compaq Mobile Workstation nw8000 offer advanced modularity, an Intel® Pentium® M processor with 64-bit architecture, an ATI MOBILITY RADEON 9600 Pro graphics controller with 128 or 64 MB of discrete video memory, and extensive multimedia support.
Page 8: Models
Notebook model information is shown in Tables 1-1 through 1-3. Configuration code LY2Z applies to all models of the HP Compaq Business Notebook nc8000. Configuration code MDBZ applies to all models of the HP Compaq Mobile Workstation nw8000. Table 1-1...
Page 9 Product Description Table 1-1 HP Compaq Business Notebook nc8000 and HP Compaq Mobile Workstation nw8000 Model Naming Conventions (Continued) Integrated G = Combination b = 802.11b communication/ modem + GB NIC d = 802.11a/b/g wireless device N = None g = 802.11a/b + Bluetooth®...
Page 10 Product Description Table 1-2 HP Compaq Business Notebook nc8000 Models These HP Compaq Business Notebook nc8000 models feature the following: ■ Dual point (pointing stick and TouchPad) pointing device ■ 128-MB discrete video memory ■ 8-cell, lithium ion (Li-Ion) battery pack ■...
Page 11 Product Description Table 1-2 HP Compaq Business Notebook nc8000 Models (Continued) These HP Compaq Business Notebook nc8000 models feature the following: ■ Dual point (pointing stick and TouchPad) pointing device ■ 64-MB discrete video memory ■ 8-cell, Li-Ion battery pack ■...
Page 12 Product Description Table 1-2 HP Compaq Business Notebook nc8000 Models (Continued) Cnc8000 Asia Pacific DN889A UUF Latin America DN889A ABM Australia DN889A ABG The Netherlands DN889A ABH Belgium DN889A UUG Norway DN889A ABN Brazil DN889A AC4 People’s DN889A AB2 Republic...
Page 13 Product Description Table 1-2 HP Compaq Business Notebook nc8000 Models (Continued) Cnc8000 Asia Pacific DN890A UUF Latin America DN890A ABM Australia DN890A ABG The Netherlands DN890A ABH Belgium DN890A UUG Norway DN890A ABN Brazil DN890A AC4 People’s DN890A AB2 Republic...
Page 14 Product Description Table 1-2 HP Compaq Business Notebook nc8000 Models (Continued) Cnc8000 Europe DU250S#ABB Cnc8000 People’s Republic DT818P#AB2 of China Cnc8000 Belgium DJ244A#UUG Norway DJ244A#ABN Czech Republic DJ244A#AKB Poland DJ244A#AKD Denmark DJ244A#ABY Portugal DJ244A#AB9 Europe DJ244A#ABB Russia DJ244A#ACB France DJ244A#ABF...
Page 15 Product Description Table 1-2 HP Compaq Business Notebook nc8000 Models (Continued) Cnc8000 People’s Republic DT819P#AB2 of China Cnc8000 Taiwan DT815P#AB0 Cnc8000 People’s Republic DS814P#AB2 of China Cnc8000 People’s Republic DT817P#AB2 of China Cnc8000 United States DH936U#ABA French Canada DH936U#ABC Cnc8000...
Page 16 Product Description Table 1-3 HP Compaq Mobile Workstation nw8000 Models These HP Compaq Mobile Workstation nw8000 models feature the following: ■ Dual point (pointing stick and TouchPad) pointing device ■ 128-MB discrete video memory ■ TPM security card ■ 8-cell, Li-Ion battery pack ■...
Page 17 Product Description Table 1-3 HP Compaq Mobile Workstation nw8000 Models (Continued) These HP Compaq Mobile Workstation nw8000 models feature the following: ■ Dual point (pointing stick and TouchPad) pointing device ■ 128-MB discrete video memory ■ 8-cell, Li-Ion battery pack ■...
Page 18 Product Description Table 1-3 HP Compaq Mobile Workstation nw8000 Models (Continued) Cnw8000 Asia Pacific DU534P UUF Cnw8000 Asia Pacific DU535P UUF Japan DU529P ABJ Cnw8000 Japan DU530P ABJ Cnw8000 Japan DU531P ABJ Cnw8000 Europe DQ556A ABB Japan DQ556A ABJ France...
Page 19 Product Description Table 1-3 HP Compaq Mobile Workstation nw8000 Models (Continued) Cnw8000 Belgium DJ294A UUG Spain DJ294A ABE Europe DJ294A ABB Sweden DJ294A AK8 France DJ294A ABF Switzerland DJ294A UUZ Germany DJ294A ABD United Kingdom DJ294A ABU Italy DJ294A ABZ...
Page 20: Features
Product Description 1.2 Features ■ Intel Pentium M 1.7-, 1.6-, 1.5-, and 1.4-GHz processors, all with 1024-KB L2 cache and 400-MHz processor side bus, varying by notebook model ■ 15.1-inch UXGA (1600×1200), SXGA+ (1400×1050), or XGA (1024×768) TFT display with over 16.7 million colors, varying by notebook model ■...
Page 21 Product Description ■ External 65-W AC adapter with power cord ■ 8-cell Li-Ion battery pack ■ HP PremierSound audio ■ Support for the following optical drives: ❏ 24X Max DVD/CD-RW Combo Drive ❏ 24X Max DVD+RW/R and CD-RW Combo Drive ❏...
Page 22: Clearing A Password
Product Description 1.3 Clearing a Password If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear the CMOS memory: 1. Prepare the notebook for disassembly (refer to Section “5.3 Preparing the Notebook for Disassembly” for more information).
Page 23: External Components
Product Description 1.5 External Components The external components on the front and right side of the notebook are shown below and described in Table 1-4. Front and Right-Side Components Maintenance and Service Guide 1–17...
Page 24 Product Description Table 1-4 Front and Right-Side Components Item Component Function Stereo speakers (2) Produce stereo sound. Display release latch Opens the notebook. Mute button Mutes the system volume. The button lights up when volume is muted. Volume control Increase and decrease system volume. buttons Press the volume up button (on right) to increase sound.
Page 25 Product Description The external components on the rear and left side are shown below and described in Table 1-5. Rear and Left-Side Components Table 1-5 Rear and Left-Side Components Item Component Function USB connectors (2) Connect USB 1.1- and 2.0-compliant devices to the notebook using a standard USB cable.
Page 26 Product Description Table 1-5 Rear and Left-Side Components (Continued) Item Component Function Power connector Connects an AC adapter or an optional Automobile Power Adapter/Charger or Aircraft Power Adapter. Serial connector Connects an optional serial device. Parallel connector Connects an optional parallel device, such as an external diskette drive or a printer.
Page 27 Product Description The notebook keyboard components are shown below and described in Table 1-6. Keyboard Components Maintenance and Service Guide 1–21...
Page 28: Keyboard Components
Product Description Table 1-6 Keyboard Components Item Component Function Windows logo key Displays the Windows Start menu. fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. caps lock key Enables capital alphabetic character lock. f1 through f12 function Execute indicated system functions when keys...
Page 29 Product Description The notebook top components are shown below and described in Table 1-7. Top Components Maintenance and Service Guide 1–23...
Page 30: Top Components
Product Description Table 1-7 Top Components Item Component Function Intake vents (2) Enable airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Using the notebook on a soft surface, such as a pillow, blanket, rug, or thick clothing, can block airflow.
Page 31 Product Description Top Components (Continued) Maintenance and Service Guide 1–25...
Page 32 Product Description Table 1-7 Top Components (Continued) Item Component Function MultiBay light On: A drive in the MultiBay is being accessed. Drive light On: One of the following integrated drives is being accessed: ■ Hard drive ■ Fixed optical drive Battery light On: A battery pack is charging.
Page 33 Product Description The external components on the bottom of the notebook are shown below and described in Table 1-8. Bottom Components Maintenance and Service Guide 1–27...
Page 34: Bottom Components
Product Description Table 1-8 Bottom Components Item Component Function MultiBay Supports an optional MultiBay device, such as a drive or battery pack. MultiBay release latch Allows removal of the MultiBay drive. Bluetooth compartment Holds a Bluetooth device. ✎ Bluetooth is not available in all countries.
Page 35: Design Overview
Product Description 1.6 Design Overview This section presents a design overview of key parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps. The system board provides the following device connections: ■...
Page 36: Troubleshooting
Troubleshooting Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Page 37: Using Computer Setup
Windows XP Professional or Windows XP Home. ✎ It is not necessary to configure a device connected to a USB connector on the notebook or to an optional HP Port Replicator. Using Computer Setup Information and settings in Computer Setup are accessed from the File, Security, or Advanced menus: 1.
Page 38: Selecting From The File Menu
Troubleshooting Selecting from the File Menu Table 2-1 File Menu Select To Do This ■ System Information View identification information about the notebook, a Port Replicator, and any battery packs in the system. ■ View specification information about the processor, memory and cache size, and system ROM.
Page 39: Selecting From The Security Menu
Troubleshooting Selecting from the Security Menu Table 2-2 Security Menu Select To Do This Setup Password Enter, change, or delete a Setup password. The Setup password is called an administrator password in Computer Security, a program accessed from the Windows Control Panel. Power-on Password Enter, change, or delete a power-on password.
Page 40: Selecting From The Advanced Menu
Troubleshooting Selecting from the Advanced Menu Table 2-3 Advanced Menu Select To Do This Language Change the Computer Setup language. Boot Options Enable/disable: ■ QuickBoot, which starts the notebook more quickly by eliminating some startup tests. If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot.
Page 41 Troubleshooting Table 2-3 Advanced Menu (Continued) Select To Do This ■ Device Options Change the parallel port mode from (continued) Enhanced Parallel Port (EPP, the default setting) to standard, bidirectional EPP, or Enhanced Capabilities Port (ECP). ■ Set video-out mode to NTSC (default), PAL, NTSC-J, or PAL-M.* ■...
Page 42: Using Diagnostics For Windows
You can display more or less information from anywhere within Diagnostics for Windows by selecting Level on the menu bar. Diagnostics for Windows is designed to test HP components. If HP components are tested, the results might be inconclusive. Obtaining, Saving, or Printing Configuration Information 1.
Page 43: Obtaining, Saving, Or Printing Diagnostic
Troubleshooting Obtaining, Saving, or Printing Diagnostic Test Information 1. Access Diagnostics for Windows by selecting Start > Settings > Control Panel > Diagnostics for Windows. 2. Select the Test tab. 3. In the scroll box, select the category or device you want to test.
Page 44 Troubleshooting 6. Select the Begin Testing button. 7. Select a tab to view a test report: ❏ Status tab—Summarizes the tests run, passed, and failed during the current testing session. ❏ Log tab—Lists tests run on the system, the number of times each test has run, the number of errors found on each test, and the total run time of each test.
Page 45: Troubleshooting Flowcharts
Troubleshooting 2.3 Troubleshooting Flowcharts Table 2-4 Troubleshooting Flowcharts Overview Flowchart Description Initial troubleshooting No power, part 1 No power, part 2 No power, part 3 No power, part 4 No video, part 1 No video, part 2 Nonfunctioning Port Replicator No operating system (OS) loading 2.10 No OS loading from hard drive, part 1...
Page 46: Flowchart 2.2
Troubleshooting Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Go to Is there Flowchart 2.2, power? No Power. Check Beeps, LED board, LEDs, or error speaker messages? connections. Go to All drives Flowchart 2.17, working? Nonfunctioning Device. Go to Is there video? Flowchart 2.6, Go to (no boot) No Video.
Page 47 Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from Port Replicator (if applicable). Go to Power up Power up *Reset Flowchart 2.3, on battery on battery power. No Power, power? power? Part 2. Go to Power up Power up *Reset...
Page 48: No Power, Part 1
Troubleshooting Flowchart 2.3—No Power, Part 2 Continued from Flowchart 2.2, No Power, Part 1. Visually check for debris in battery socket and clean if necessary. Power on? Done Check battery by recharging it, moving it to another notebook, or replacing it. Replace Power on? power supply...
Page 49 Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from Flowchart 2.3, No Power, Part 2. Plug directly into AC outlet. Power LED Done Reseat AC adapter in notebook and at power source. Power on? Done External Internal or Replace external Try different Power outlet external AC AC adapter.
Page 50: No Power, Part 3
Troubleshooting Flowchart 2.5—No Power, Part 4 Continued from Flowchart 2.4, No Power, Part 3. Open notebook. Reseat loose Loose or components and damaged boards and parts? replace damaged items. Close notebook and retest. Replace the following items (if applicable) in Power on? the order given.
Page 51 Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Port Replicator *NOTE: To change from internal to Go to Stand-alone external display, use the hotkey Flowchart 2.7, or Port combination. No Video, Part 2. Replicator? Stand-alone Internal or Adjust Video OK? Done external brightness.
Page 52: No Video, Part 1
Troubleshooting Flowchart 2.7—No Video, Part 2 Continued from Flowchart 2.6, No Video, Part 1. Remove notebook from Port Replicator, if connected. Adjust Check brightness display of external brightness. monitor. Go to “A” in Video OK? Video OK? Done Flowchart 2.6, No Video, Part 1.
Page 53: Nonfunctioning Port Replicator
Troubleshooting Flowchart 2.8—Nonfunctioning Port Replicator Nonfunctioning Port Replicator. Reseat power cord in Port Replicator and power outlet. Check voltage Reinstall setting on Port notebook into Port Replicator. Replicator. Reseat monitor cable connector at Port Port Replicator. Done Replicator operating? Port Replicator Done Replace the following Port Replicator...
Page 54: No Os Loading From Diskette Drive
Troubleshooting Flowchart 2.9—No OS Loading No OS loading.* Reseat power cord in Port Replicator and power outlet. No OS loading from hard drive, go to Flowchart 2.10, No OS Loading, Hard Drive No OS loading from diskette drive, go to Flowchart 2.13, No OS Loading, Diskette Drive.
Page 55 Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Go to Flowchart 2.11, Nonsystem No OS Loading disk message? from Hard Drive, Part 2. Reseat external hard drive. OS loading? Done Boot from Go to Boot Flowchart 2.13, from...
Page 56 Troubleshooting Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from Flowchart 2.10, No OS Loading Reseat from Hard Drive, hard drive. Part 1. 1. Replace hard CD or drive. diskette in 2. Replace system drive? Hard drive board. Done accessible? Remove diskette and...
Page 57 Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from Flowchart 2.11, No OS Loading from Hard Drive, Part 2. System Install OS files on hard and reboot. drive? Virus Clean virus. Done loading from on hard hard drive? drive? Run SCANDISK Replace...
Page 58 Troubleshooting Flowchart 2.13—No OS Loading, Diskette Drive OS not loading Reseat from Done diskette drive. loading? diskette drive. Bootable Install bootable Nonsystem diskette diskette and disk message? in drive? reboot notebook. Check diskette for system files. Go to Boot Try different Flowchart 2.17, from another diskette.
Page 59 Troubleshooting Flowchart 2.14—No OS Loading, CD- or DVD-ROM Drive No OS Install bootable Bootable Disc loading from disc and disc in in drive? CD- or reboot drive? DVD-ROM Drive. notebook. Install Try another bootable disc. bootable disc. Boots from Done CD or DVD? Boots from Reseat...
Page 60: No Audio, Part 2
Troubleshooting Flowchart 2.15—No Audio, Part 1 Turn up audio internally or No audio. Audio? Done externally. Notebook in Go to Internal Port Replicator Undock Flowchart 2.16, audio? (if applicable)? No Audio, Part 2. Replace the following Port Replicator Go to components one at a time, as applicable.
Page 61 Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from Flowchart 2.15, No Audio, Part 1. Audio Reload driver in OS audio drivers. configured? Correct Load drivers and drivers for set configuration application? in OS. Connect to external speaker. Replace audio board and speaker Audio? Audio?
Page 62: Nonfunctioning Device
Troubleshooting Flowchart 2.17—Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the notebook, and inspect cables and plugs for bent or broken pins or other damage. Fix or Clear Any physical replace CMOS. device detected? broken item. Reattach device. Go to Replace hard Close notebook,...
Page 63 Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect notebook to good external keyboard. External Replace device system works? board. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. Done Done Replace system board. 2–28 Maintenance and Service Guide...
Page 64 Troubleshooting Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing device. Replace External system device board. works? Reseat internal pointing device connector (if applicable). Replace internal pointing device or cable. Done Done Replace system board.
Page 65 Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Replace jack Network or have jack or modem activated. jack active? Connect Digital to nondigital line? line. Reload NIC/modem Done drivers and configured reconfigure. in OS? Disconnect all Replace power from NIC/modem the notebook (if applicable).
Page 66: Illustrated Parts Catalog
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook.
Page 67: Notebook Major Components
Illustrated Parts Catalog 3.2 Notebook Major Components Notebook Major Components 3–2 Maintenance and Service Guide...
Page 68 Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components Spare Part Item Description Number Display assemblies 15.0-inch, UXGA+, TFT 345060-001 15.0-inch, SXGA+, TFT 345059-001 15.0-inch, XGA, TFT 345058-001 Miscellaneous Plastics Kit, includes: 345066-001 Left and right display hinges RTC battery Mini PCI communications board shield Bluetooth cover Battery bezel...
Page 69 Illustrated Parts Catalog Notebook Major Components (Continued) 3–4 Maintenance and Service Guide...
Page 70 Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Spare Part Item Description Number Miscellaneous Cable Kit, includes: 345056-001 Modem cable Bluetooth cable Modem board 325521-001 Fan assembly 345065-001 Heat sink (includes grease) 345067-001 Memory expansion boards, 333-MHz 1024-MB (1.0-GB) 336579-001 512-MB...
Page 71 Illustrated Parts Catalog Notebook Major Components (Continued) 3–6 Maintenance and Service Guide...
Page 72 Illustrated Parts Catalog able 3-1 Spare Parts: Notebook Major Components (Continued) Spare Part Item Description Number Optical drives 24X Max DVD+RW/R and CD-RW Combo Drive 349242-001 8X Max DVD-ROM Drive 349241-001 24X Max DVD/CD-RW Combo Drive 349243-001 24X Max CD-ROM Drive 349240-001 MultiBay devices 1.44-MB diskette drive...
Page 73: Miscellaneous Plastics Kit Components
Illustrated Parts Catalog 3.3 Miscellaneous Plastics Kit Components Miscellaneous Plastics Kit Components Table 3-2 Miscellaneous Plastics Kit Components Spare Part Number 345066-001 Item Description Left and right display hinges RTC battery Mini PCI communications board shield Bluetooth cover Battery bezel Hard drive cover Notebook feet (4) 3–8...
Page 74: Miscellaneous Cable Kit Components
Illustrated Parts Catalog 3.4 Miscellaneous Cable Kit Components Miscellaneous Cable Kit Components Table 3-3 Miscellaneous Cable Kit Components Spare Part Number 340056-001 Item Description Bluetooth cable Modem cable Maintenance and Service Guide 3–9...
Page 75: Mass Storage Devices
Illustrated Parts Catalog 3.5 Mass Storage Devices Mass Storage Devices Table 3-4 Mass Storage Devices Spare Part Number Information Spare Part Item Description Number Hard drives (includes hard drive bezel and frame) 80-GB 5400-rpm (all models) 345632-001 60-GB 5400-rpm (all models) 345631-001 40-GB 5400-rpm (all models)
Page 76 Illustrated Parts Catalog Table 3-4 Mass Storage Devices Spare Part Number Information (Continued) Spare Part Item Description Number Optical drives 24X Max DVD+RW/R and CD-RW Combo Drive 349242-001 8X Max DVD-ROM Drive 349241-001 24X Max DVD/CD-RW Combo Drive 349243-001 24X Max CD-ROM Drive 349240-001 MultiBay devices 1.44-MB diskette drive...
Page 77: Miscellaneous
Illustrated Parts Catalog 3.6 Miscellaneous Table 3-5 Spare Parts: Miscellaneous (not illustrated) Spare Part Description Number AC adapters 90-W, PFC 239705-001 65-W 239704-001 Carrying cases Leather top load, Samsung 325817-001 Leather top load, SG 325817-002 Nylon top load, Samsung 325815-01 Nylon top load, SG 325815-002 Nylon entry level...
Page 78: Removal And Replacement Preliminaries
Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■ 5.0-mm socket for system board standoffs ■...
Page 79: Service Considerations
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the notebook, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Page 80: Preventing Damage To Removable Drives
Removal and Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the notebook, damage to a removable drive, or loss of information, observe the following precautions: ■...
Page 81: Preventing Electrostatic Damage
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions.
Page 82: Workstation Precautions
Removal and Replacement Preliminaries ■ Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam. ■ Use transporters and conveyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging.
Page 83: Grounding Equipment And Methods
Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
Page 84: Typical Electrostatic Voltage Levels
Removal and Replacement Preliminaries ■ Metal tote boxes ■ Electrostatic voltage levels and protective materials Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Table 4-1 Typical Electrostatic Voltage Levels Relative Humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V...
Page 85: Removal And Replacement Procedures
Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are 62 screws in eight different sizes that must be removed, replaced, and loosened when servicing the notebook. Make note of each screw size and location during removal and replacement. Refer to Appendix C, “Screw Listing”...
Page 86: Serial Number
Removal and Replacement Procedures 5.1 Serial Number Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook. Serial Number Location 5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing notebook components.
Page 87 Removal and Replacement Procedures Disassembly Sequence Chart (Continued) # of Screws Section Description Removed Notebook feet MultiBay device Bluetooth board Optical drive Keyboard Memory expansion board 5.10 Modem board 5.11 Mini PCI communications board 5.12 Heat sink 5.13 Processor 5.14 LED switch cover 5.15 RTC battery...
Page 88: Preparing The Notebook For Disassembly
Removal and Replacement Procedures 5.3 Preparing the Notebook for Disassembly Before you begin any removal or installation procedures: 1. Save your work, exit all applications, and shut down the notebook. If you are not sure whether the notebook is off or in hibernation, briefly press the power button.
Page 89 Removal and Replacement Procedures Spare Part Number Information Battery pack, 8-cell, 4.4 Wh, Li-Ion 338669-001 4. Remove the battery pack by following these steps: a. Turn the notebook upside down with the front facing you. b. Slide and hold the battery release latch 1 toward the back of the notebook.
Page 90 Removal and Replacement Procedures 5. Remove the battery bezel by sliding it down and off of the battery pack. ✎ The battery bezel is included in the Miscellaneous Plastics Kit, spare part number 345066-001. Removing the Battery Bezel Reverse the above procedure to install the battery pack and battery bezel.
Page 91 Removal and Replacement Procedures 6. Remove the hard drive by following these steps: Spare Part Number Information Hard drives (includes hard drive bezel and frame) 80-GB 5400-rpm (all models) 345632-001 60-GB 5400-rpm (all models) 345631-001 40-GB 5400-rpm (all models) 345630-001 60-GB 7200-rpm (nw8000 only) 345855-001...
Page 92 Removal and Replacement Procedures e. Use the Mylar tab 1 to slide the hard drive to the right 2 to disconnect it from the system board. Lift the hard drive straight up to remove it 3. Removing the Hard Drive 5–8 Maintenance and Service Guide...
Page 93 Removal and Replacement Procedures g. Remove the two T5M2.5×4.0 screws 1 and the two PM3.0×3.5 screws 2 that secure the hard drive to the hard drive frame. h. Use a 4.0-mm socket to remove the two M2.0×10.0 alignment pins 3 that secure the hard drive to the hard drive frame.
Page 94: Notebook Feet
Removal and Replacement Procedures 5.4 Notebook Feet The notebook feet are adhesive-backed rubber pads. The feet are included in the Miscellaneous Plastics Kit, spare part number 345066-001. The feet attach to the base enclosure as illustrated below. Notebook Feet Locations 5–10 Maintenance and Service Guide...
Page 95: Multibay Device
Removal and Replacement Procedures 5.5 MultiBay Device Spare Part Number Information 1.44-MB diskette drive 241995-001 24X Max CD-ROM Drive 228746-001 8X Max DVD+RW/R and CD-RW Combo Drive 251292-001 24X Max DVD+RW/R and CD-RW Combo Drive 344256-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2.
Page 96: Bluetooth Board
Removal and Replacement Procedures 5.6 Bluetooth Board Spare Part Number Information Bluetooth board (includes cable) 348277-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Turn the notebook upside down with the left side facing you. 3. Remove the T8M2.0×6.0 screw 1 that secures the Bluetooth cover to the notebook.
Page 97 Removal and Replacement Procedures 5. Disconnect the Bluetooth cable from the Bluetooth board 1 and the system board 2. ✎ The Bluetooth cable is included with the Bluetooth board and is also included in the Miscellaneous Cables Kit, spare part number 345056-001.
Page 98: Optical Drive
Removal and Replacement Procedures 5.7 Optical Drive Spare Part Number Information 24X Max DVD+RW/R and CD-RW Combo Drive 349242-001 8X Max DVD-ROM Drive 349241-001 24X Max DVD/CD-RW Combo Drive 349243-001 24X Max CD-ROM Drive 349240-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2.
Page 99: Keyboard
Removal and Replacement Procedures 5.8 Keyboard Spare Part Number Information Keyboards (include pointing stick) Brazil 341520-201 Latin America 341520-161 Czech Republic 341520-221 Norway 341520-091 Denmark 341520-081 Portugal 341520-131 Europe 341520-A41 Russia 341520-251 France 341520-051 Saudi Arabia 341520-171 French Canada 341520-121 Slovenia 341520-BA1 Germany...
Page 100 Removal and Replacement Procedures 3. Remove the T8M2.×6.0 screw that secures the keyboard to the notebook. Removing the Keyboard Screw 5–16 Maintenance and Service Guide...
Page 101 Removal and Replacement Procedures 4. Turn the notebook right-side up with the front facing you. 5. Open the notebook. 6. Slide the four tabs 1 on the top edge of the keyboard toward you. 7. Lift the rear edge of the keyboard up and swing it toward you 2 until it rests on the palm rest.
Page 102 Removal and Replacement Procedures 8. Release the zero insertion force (ZIF) connector 1 to which the pointing stick cable is attached and disconnect the cable 2. 9. Release the ZIF connector 3 to which the keyboard cable is attached and disconnect the cable 4. Disconnecting the Keyboard Cables 10.
Page 103: Memory Expansion Board
Removal and Replacement Procedures 5.9 Memory Expansion Board Spare Part Number Information 1024 MB (1.0 GB), 333 MHz 336579-001 512 MB, 333 MHz 336578-001 256 MB, 333 MHz 336577-001 1. Prepare the notebook for disassembly. Refer to Section 5.3. 2. Release the keyboard (Section 5.8). 3.
Page 104: Modem Board
Removal and Replacement Procedures 5.10 Modem Board Spare Part Number Information Modem board 325521-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Release the keyboard (Section 5.8). 3. Remove the two T8M2.0×4.0 screws 1 that secure the modem board to the notebook. 4.
Page 105 Removal and Replacement Procedures 5. Turn the modem board upside down 1. 6. Disconnect the modem cable 2 from the modem. Disconnecting the Modem Board Cable 7. Remove the modem board. Reverse the above procedure to install the modem board. Maintenance and Service Guide 5–21...
Page 106: Mini Pci Communications Board
Removal and Replacement Procedures 5.11 Mini PCI Communications Board Spare Part Number Information 802.11a/b/g LAN NIC 325525-001 802.11b/g LAN NIC 325526-001 802.11b W500 modem board (for use in Japan) 339742-291 802.11b wireless LAN (MOW) 345641-001 802.11b wireless LAN (ROW) 345640-001 1.
Page 107 Removal and Replacement Procedures 5. Disconnect the two antenna cables 1 from the board. Make note of which cable connects to which terminal. 6. Spread the retaining tabs 2 that secure the Mini PCI communications board to the socket. The free end of the board rises.
Page 108: Heat Sink
Removal and Replacement Procedures 5.12 Heat Sink Spare Part Number Information Heat sink (includes grease) 345067-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Release the keyboard (Section 5.8). 3. Remove the five T8M2.0×4.0 screws 1 that secure the heat sink to the notebook.
Page 109 Removal and Replacement Procedures ✎ Carefully clean any thermal grease residue from the heat sink 1 and processor surfaces 2 each time you remove the heat sink. Apply new thermal grease to both surfaces. Removing the Thermal Grease From the Heat Sink and Processor Reverse the above procedure to install the heat sink.
Page 110: Processor
Removal and Replacement Procedures 5.13 Processor Spare Part Number Information Processors (include grease) Intel Pentium M processor, 1.7 GHz 340165-001 Intel Pentium M processor, 1.6 GHz 319777-001 Intel Pentium M processor, 1.4 GHz 319775-001 1. Prepare the notebook for disassembly (Section 5.3). 2.
Page 111: Led Switch Cover
Removal and Replacement Procedures 5.14 LED Switch Cover Spare Part Number Information LED switch cover 345063-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook upside down with the rear facing you. 3. Remove the T8M2.0×6.0 screw that secures the LED switch cover to the notebook.
Page 112 Removal and Replacement Procedures 4. Turn the notebook right-side up with the front facing you. 5. Open the notebook. 6. Lift the left 1 and right 2 sides of the LED switch cover to disengage the cover from the notebook. 7.
Page 113: Rtc Battery
Removal and Replacement Procedures 5.15 RTC Battery ✎ The RTC battery is included in the Miscellaneous Plastics Kit, spare part number 345066-001. 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the LED switch cover (Section 5.14). 3. Disconnect the RTC battery cable 1 from the system board. 4.
Page 114: Security Card
Removal and Replacement Procedures 5.16 Security Card Spare Part Number Information Security card 345856-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the LED switch cover (Section 5.14). 3. Remove the PM1.5×3.0 screw 1 that secures the security card to the system board.
Page 115: Display Assembly
Removal and Replacement Procedures 5.17 Display Assembly Spare Part Number Information 15.0-inch, UXGA, TFT 345060-001 15.0-inch, SXGA+, TFT 345059-001 15.0-inch, XGA, TFT 345058-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.8). 3. Disconnect the wireless antenna cables from the Mini PCI wireless communications board (Section 5.11).
Page 116 Removal and Replacement Procedures 7. Position the notebook with the rear facing toward you. 8. Remove the two T8M2.0×6.0 screws 1 that secure the display hinge covers to the notebook. 9. Remove the two T8M2.0×6.0 screws 2 that secure the display assembly to the notebook.
Page 117 Removal and Replacement Procedures 10. Lift the display assembly straight up 1 to remove it from the notebook. 11. If necessary, remove the display hinge covers 2 from the display assembly. ✎ The display hinge covers are included in the Miscellaneous Plastics Kit, spare part number 345066-001.
Page 118: Top Cover
Removal and Replacement Procedures 5.18 Top Cover Spare Part Number Information Top cover (includes TouchPad and speaker) 345061-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.8). 3. Remove the LED switch cover (Section 5.14). 4.
Page 119 Removal and Replacement Procedures 7. Turn the notebook right-side up with the front facing you. 8. Remove the TM2.0×4.0 screw 1 near the fan that secures the top cover to the notebook. 9. Lift the front edge of the top cover 2 until the speaker cable 3, TouchPad cable 4, and microphone cable 5 are accessible.
Page 120 Removal and Replacement Procedures 10. Disconnect the speaker 1 and microphone cables 2. 11. Release the ZIF connector 3 to which the TouchPad cable is attached and disconnect the TouchPad cable 4 from the system board. Disconnecting the Top Cover Cables 12.
Page 121: Speaker
Removal and Replacement Procedures 5.19 Speaker ✎ The speaker is included with the top cover, spare part number 345061-001. 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.8) ❏ LED switch cover (Section 5.14) ❏...
Page 122: Touchpad
Removal and Replacement Procedures 5.20 TouchPad ✎ The TouchPad and bracket are included with the top cover, spare part number 345061-001. 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.8) ❏ LED switch cover (Section 5.14) ❏...
Page 123 Removal and Replacement Procedures 5. Remove the TouchPad 1 from the top cover. 6. Release the ZIF connector 2 to which the TouchPad cable is attached and disconnect the cable 3. Removing the TouchPad Reverse the above procedure to install the TouchPad and bracket. Maintenance and Service Guide 5–39...
Page 124: Fan Assembly
Removal and Replacement Procedures 5.21 Fan Assembly Spare Part Number Information Fan assembly 345065-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.8) ❏ Heat sink (Section 5.12) ❏ LED switch cover (Section 5.14) ❏...
Page 125 Removal and Replacement Procedures 2. Disconnect the fan cable 1. 3. Remove the T8M2.0×4.0 screw 2 that secures the fan assembly to the notebook. 4. Remove the fan assembly 3 from the notebook. 5. Remove the three PM1.5×4.0 screws 4 that secure the fan to the fan housing.
Page 126: System Board
Removal and Replacement Procedures 5.22 System Board Spare Part Number Information System board with 128 MB of video memory 349206-001 System board with 64 MB of video memory 345064-001 ✎ Both system boards include thermal grease. ✎ When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board: ■...
Page 127 Removal and Replacement Procedures 2. Remove the four T8M2.0×4.0 screws that secure the system board to the notebook. Removing the System Board Screws Maintenance and Service Guide 5–43...
Page 128 Removal and Replacement Procedures 3. Flex and hold the front right corner of the base enclosure out 1 to allow the system board to clear the base enclosure. 4. Lift the front edge of the system board 2 until the board clears the base enclosure.
Page 129 Removal and Replacement Procedures 6. If necessary, disconnect the modem cable from the system board and remove the cable. ✎ The modem cable is included in the Miscellaneous Cables Kit, spare part number 345056-001. Removing the Modem Cable Reverse the above procedure to install the modem cable and system board.
Page 130: Specifications
Specifications This chapter provides physical and performance specifications. Table 6-1 Notebook Dimensions Height 4.1 cm 1.61 in Width 32.6 cm 12.83 in Depth 27.5 cm 10.83 in Weight (with main battery pack and MultiBay weight saver) 2.95 kg 6.50 lb Stand-alone power requirements Nominal operating 14.4 VDC...
Page 131 Specifications Table 6-1 Notebook (Continued) Altitude (unpressurized) Operating (14.7 to -15 to 3048 m -50 to 10,000 ft 10.1 psia) Nonoperating (14.7 to -15 to 12,192 m -50 to 40,000 ft 4.4 psia) Shock Operating 10 g, 11 ms, half-sine Nonoperating 60 g, 11 ms, half-sine ✎...
Page 132 Specifications Table 6-2 15.0-inch, UXGA, TFT Display Dimensions Height 29.9 cm 11.8 in Width 22.8 cm 9.0 in Diagonal 38.1 cm 15.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 140 nits typical Pixel resolution Pitch 0.191 ×...
Page 133 Specifications Table 6-3 15.1-inch, SXGA+, TFT Display Dimensions Height 29.9 cm 11.8 in Width 22.8 cm 9.0 in Diagonal 38.1 cm 15.0 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 150 nits typical Pixel resolution Pitch 0.218 ×...
Page 134 Specifications Table 6-4 15.0-inch, XGA, TFT Display Dimensions Height 29.9 cm 11.8 in Width 22.8 cm 9.0 in Diagonal 38.1 cm 15.0 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 150 nits typical Pixel resolution Pitch 0.264 ×...
Page 135: Hard Drives
5°C to 55°C (41°F to (41°F to (41°F to 131°F) 131°F) 131°F) 1 GB = 1,073,741,824 bytes. Actual drive specifications may differ slightly. Certain restrictions and exclusions apply. Consult the HP Customer Support Center for details. 6–6 Maintenance and Service Guide...
Page 136: External Ac Adapter
Specifications Table 6-6 External AC Adapter Weight AC adapter 0.29 kg 0.65 lb Power cord 0.13 kg 0.29 lb Power supply Operating voltage 90 to 264 VAC RMS Operating current 1.6 A RMS Operating frequency range 47 to 63 Hz AC Maximum transient 4/50 kV Table 6-7...
Page 137 Specifications Table 6-8 24X Max DVD+RW/R and CD-RW Combo Drive Applicable disc DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge...
Page 138 Specifications Table 6-9 24X Max DVD/CD-RW Combo Drive Applicable disc DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge...
Page 139 Specifications Table 6-10 8X DVD-ROM Drive Applicable disc DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter...
Page 140 Specifications Table 6-11 24X CD-ROM Drive Applicable disc DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter...
Page 141: System Dma
Specifications Table 6-12 System DMA Hardware System Function DMA0 Available for audio DMA1* Entertainment audio (default; alternate = DMA0, DMA3, none) DMA2* Diskette drive DMA3 ECP parallel port LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not available) DMA5* Available for PC Card DMA6...
Page 142: System Interrupts
Specifications Table 6-13 System Interrupts Hardware System Function IRQ0 System timer IRQ1 Keyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 Audio (default)* IRQ6 Diskette drive IRQ7 Parallel port IRQ8 IRQ9 Assigned by operating system IRQ10 Assigned by operating system IRQ11 Assigned by operating system IRQ12...
Page 143 Specifications Table 6-14 System I/O Addresses I/O Address System Function (hex) (shipping configuration) 000 - 00F DMA controller 1 010 - 01F Unused 020 - 021 Interrupt controller 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O”...
Page 144 Specifications Table 6-14 System I/O Addresses (Continued) I/O Address System Function (hex) (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondary fixed disk controller...
Page 145 Specifications Table 6-14 System I/O Addresses (Continued) I/O Address System Function (hex) (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused...
Page 146 Connector Pin Assignments Table A-1 RJ-45 Network Interface Signal Signal Transmit + Unused Transmit – Receive – Receive + Unused Unused Unused Maintenance and Service Guide A–1...
Page 147: Universal Serial Bus
Connector Pin Assignments Table A-2 RJ-11 Modem Signal Signal TX+ (ISDN modem) Ring (modem) TX- (ISDN modem) RX+ (ISDN modem) Tip (modem) RX- (ISDN modem) Table A-3 Universal Serial Bus Signal Signal +5 VDC Data + Data – Ground A–2 Maintenance and Service Guide...
Page 148: External Monitor
Connector Pin Assignments Table A-4 S-Video Signal Signal Ground (Y) Y-Luminance (Intensity) Ground (C) C-Chrominance (Color) Table A-5 External Monitor Signal Signal Red analog +5 VDC Green analog Ground Blue analog Monitor detect Not connected DDC 2B data Ground Horizontal sync Ground analog Vertical sync Ground analog...
Page 149 Connector Pin Assignments Table A-6 Audio Line-Out Signal Ground Left audio out Right audio out Table A-7 Microphone Signal Signal Audio in Ground A–4 Maintenance and Service Guide...
Page 150 Connector Pin Assignments Table A-8 Parallel Signal Signal Strobe Auto linefeed Data bit 0 Error Data bit 1 Initialize paper Data bit 2 Select in Data bit 3 Ground Data bit 4 Ground Data bit 5 Ground Data bit 6 +5VS Data bit 7 Acknowledge...
Page 151 Connector Pin Assignments Table A-9 Serial Signal Signal Carrier detect Data set ready Receive data Ready to send Transmit data Clear to send Data terminal ready Ring indicator Ground A–6 Maintenance and Service Guide...
Page 152: B Power Cord Requirements
Power cords for use in other countries must meet the requirements of the country where the notebook is used. For more information on power cord requirements, contact an HP authorized reseller or service provider. General Requirements The requirements listed below are applicable to all countries: ■...
Page 153: Country-Specific Requirements
Power Cord Requirements Country-Specific Requirements 3-Conductor Power Cord Requirements Applicable Note Country Accredited Agency Number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO Sweden SEMKO Switzerland B–2 Maintenance and Service Guide...
Page 154 Power Cord Requirements 3-Conductor Power Cord Requirements (Continued) Applicable Note Country Accredited Agency Number United Kingdom United States Notes 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm conductor size. Power cord fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.
Page 155 Screw Listing This appendix provides specification and reference information for the screws used in the notebook. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 345057-001. Maintenance and Service Guide C–1...
Page 156 Screw Listing Table C-1 Torx T5M2.5×4.0 Screw Head Color Qty. Length Thread Width Silver 4.0 mm 2.5 mm 5.0 mm Where used: Two screws that secure the hard drive to the hard drive frame (documented in Section 5.3) Table C-2 Phillips PM3.0×3.5 Screw Head Color...
Page 157 Screw Listing Torx T5M2.5×4.0 Screw, Phillips PM3.0×3.5 Screw, and M2.0×10.0 Alignment Pin Locations Maintenance and Service Guide C–3...
Page 158 Screw Listing Table C-4 Torx T8M2.0×6.0 Screw Head Color Qty. Length Thread Width Black 6.0 mm 2.0 mm 5.0 mm Where used: One screw that secures the hard drive cover to the notebook (documented in Section 5.3) One screw that secures the Bluetooth cover to the notebook (documented in Section 5.6) One screw that secures the optical drive to the notebook (documented in Section 5.7)
Page 159 Screw Listing Table C-4 Torx T8M2.0×6.0 Screw (Continued) Head Color Qty. Length Thread Width Black 6.0 mm 2.0 mm 5.0 mm Where used: Seventeen screws that secure the top cover to the notebook (documented in Section 5.18) Torx T8M2.0×6.0 Screw Locations Maintenance and Service Guide C–5...
Page 160 Screw Listing Table C-4 Torx T8M2.0×6.0 Screw (Continued) Head Color Qty. Length Thread Width Black 6.0 mm 2.0 mm 5.0 mm Where used: One screw that secures the speaker to the top cover (documented in Section 5.19) Torx T8M2.0×6.0 Screw Location C–6 Maintenance and Service Guide...
Page 161 Screw Listing Table C-5 Phillips PM1.5×3.0 Screw Head Color Qty. Length Thread Width Black 3.0 mm 1.5 mm 3.0 mm Where used: Two screws that secure the Bluetooth board to the Bluetooth cover (documented in Section 5.6) Phillips PM1.5×3.0 Screw Locations Maintenance and Service Guide C–7...
Page 162 Screw Listing Table C-5 Phillips PM1.5×3.0 Screw (Continued) Head Color Qty. Length Thread Width Black 3.0 mm 1.5 mm 5.0 mm Where used: One screw that secures the security card to the system board (documented in Section 5.16) Phillips PM1.5×3.0 Screw Location C–8 Maintenance and Service Guide...
Page 163 Screw Listing Table C-6 Torx T8M2.0×4.0 Screw Head Color Qty. Length Thread Width Pewter 4.0 mm 2.0 mm 5.0 mm Where used: Two screws that secure the modem board to the system board (documented in Section 5.10) Two screws that secure the Mini PCI communications board and shield to the system board (documented in Section 5.11) Five screws that secure the heat sink to the system board (documented in Section 5.12)
Page 164 Screw Listing Table C-6 Torx T8M2.0×4.0 Screw (Continued) Head Color Qty. Length Thread Width Pewter 4.0 mm 2.0 mm 5.0 mm Where used: Five screws that secure the speaker to the top cover (documented in Section 5.19) Torx T8M2.0×4.0 Screw Locations C–10 Maintenance and Service Guide...
Page 165 Screw Listing Table C-6 Torx T8M2.0×4.0 Screw (Continued) Head Color Qty. Length Thread Width Pewter 4.0 mm 2.0 mm 5.0 mm Where used: One screw that secures the fan assembly to the notebook (documented in Section 5.21) Torx T8M2.0×4.0 Screw Location Maintenance and Service Guide C–11...
Page 166 Screw Listing Table C-6 Torx T8M2.0×4.0 Screw (Continued) Head Color Qty. Length Thread Width Pewter 4.0 mm 2.0 mm 5.0 mm Where used: Four screws that secure the system board to the notebook (documented in Section 5.22) Torx T8M2.0×4.0 Screw Locations C–12 Maintenance and Service Guide...
Page 167 Screw Listing Table C-7 Torx T8M2.0×3.5 Screw Head Color Qty. Length Thread Width Silver 3.5 mm 2.0 mm 5.0 mm Where used: Three screws that secure the TouchPad and bracket to the top cover (documented in Section 5.20) Torx T8M2.0×3.5 Screw Locations Maintenance and Service Guide C–13...
Page 168 Screw Listing Table C-8 Phillips PM1.5×4.0 Screw Head Color Qty. Length Thread Width Black 4.0 mm 1.5 mm 3.0 mm Where used: Three screws that secure the fan to the fan housing (documented in Section 5.21) Phillips PM1.5×4.0 Screw Locations C–14 Maintenance and Service Guide...
Page 169 Index 1394 connector 1–19 spare part number 3–7 5–12 Bluetooth cable AC adapter illustrated 3–9 spare part numbers 3–12 removal 5–13 specifications 6–7 Bluetooth compartment 1–28 application key 1–22 Bluetooth cover removal 5–12 audio line-out jack bottom components 1–27 location 1–18 pin assignments A–4 audio troubleshooting 2–25 cables, service considerations...
Page 170 Index top 1–23 1–25 diskette drive Computer Setup illustrated 3–6 Advanced Menu 2–5 spare part number 3–7 File Menu 2–3 diskette drive, OS loading overview 2–1 problems 2–23 Security Menu 2–4 display assembly connector pin assignments illustrated 3–2 audio line-out jack A–4 removal 5–31 external monitor connector spare part numbers 3–3...
Page 171 Index heat sink removal 5–24 electrostatic discharge 4–4 spare part number 3–5 4–7 5–24 external monitor connector hinge cover removal 5–33 location 1–20 pin assignments A–3 I/O address specifications 6–14 through function keys infrared port 1–18 1–22 internal keypad 1–22 fan assembly interrupt specifications 6–13 illustrated 3–4...
Page 172 Index spare part numbers 3–5 MultiBay 1–18 1–26 1–28 5–19 MultiBay devices microphone 1–24 illustrated 3–6 3–11 microphone jack removal 5–11 location 1–18 spare part numbers 3–7 pin assignments A–4 3–11 5–11 Mini PCI communications mute button 1–18 board illustrated 3–4 network jack, pin assignments removal 5–22 A–1...
Page 173 Index plastic parts 4–2 right-side components 1–17 pointing device, RJ-11 telephone jack troubleshooting 2–29 location 1–18 pointing stick 1–24 pin assignments A–2 pointing stick buttons 1–26 RJ-45 network jack Port Replicator location 1–20 spare part numbers 3–12 pin assignments A–1 troubleshooting 2–18 power button 1–24 Screw Kit...
Page 174 Index DVD-ROM Drive 6–10 Diagnostics for Windows hard drive 6–6 2–7 I/O addresses 6–14 flowcharts 2–10 interrupts 6–13 keyboard 2–28 notebook 6–1 modem 2–30 static shielding materials 4–7 network 2–30 stereo speakers 1–18 nonfunctioning device S-Video connector 2–18 2–27 location 1–20 operating system loading pin assignments A–3 2–19...

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Compaq mobile workstation nw8000

HP Compaq Business Notebook nc8000 Maintenance And Service Manual

1 Product Description

2 Troubleshooting

3 Illustrated Parts Catalog

4 Removal and Replacement Preliminaries

5 Removal and Replacement Procedures

6 Specifications

B Power Cord Requirements

Quick Links

Troubleshooting

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