Page 1 Maintenance and Service Guide HP Compaq nc8000 Business Notebook HP Compaq nw8000 Mobile Workstation Document Part Number: 333954-005 October 2006 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts;...
Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Page 3: Table Of Contents
1 Product Description 1.1 Models........1–2 1.2 Features .
Page 4 Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location ..... . 3–1 3.2 Notebook Major Components ....3–2 3.3 Miscellaneous Plastics Kit Components .
Page 5 Contents 5 Removal and Replacement Procedures 5.1 Serial Number ......5–2 5.2 Disassembly Sequence Chart .
Page 6: Specifications
Contents 6 Specifications A Connector Pin Assignments B Power Cord Requirements C Screw Listing Index Maintenance and Service Guide...
Page 7: Product Description
Product Description The HP Compaq nc8000 Business Notebook and HP Compaq nw8000 Mobile Workstation offer advanced modularity, an Intel® Pentium® M processor with 64-bit architecture, an ATI MOBILITY RADEON 9600 Pro graphics controller with 128 or 64 MB of discrete video memory, and extensive multimedia support.
Page 8: Models
Notebook model information is shown in Tables 1-1 through 1-3. Configuration code LY2Z applies to all models of the HP Compaq nc8000 Business Notebook. Configuration code MDBZ applies to all models of the HP Compaq nw8000 Mobile Workstation. HP Compaq nc8000 Business Notebook...
Page 9 HP Compaq nc8000 Business Notebook and HP Compaq nw8000 Mobile Workstation Model Naming Conventions (Continued) Description Integrated communication/ wireless device Operating system SKU# Maintenance and Service Guide Table 1-1 G = Combination modem + GB NIC N = None 10 = 1.0-GB 25 = 256-MB P = Microsoft®...
Page 10 Product Description HP Compaq nc8000 Business Notebook Models These HP Compaq nc8000 Business Notebook models feature the following: ■ Dual point (pointing stick and TouchPad) pointing device ■ 128-MB discrete video memory ■ 8-cell, lithium ion (Li-Ion) battery pack ■...
Page 11 HP Compaq nc8000 Business Notebook Models (Continued) These HP Compaq Business Notebook nc8000 models feature the following: ■ Dual point (pointing stick and TouchPad) pointing device ■ 64-MB discrete video memory ■ 8-cell, Li-Ion battery pack ■ 3-year warranty on parts and labor...
Page 12 Product Description HP Compaq nc8000 Business Notebook Models (Continued) Cnc8000 Asia Pacific Australia Belgium Brazil Czech Republic Denmark Europe France French Canada Germany Greece Hong Kong Hungary Iceland India Israel Italy Japan Japan English Korea 1–6 Table 1-2 DN889A UUF...
Page 13 HP Compaq nc8000 Business Notebook Models (Continued) Cnc8000 Asia Pacific Australia Belgium Brazil Czech Republic Denmark Europe France French Canada Germany Greece Hong Kong Hungary Iceland India Israel Italy Japan Japan English Korea Cnc8000 Belgium Denmark Europe France Germany Greece...
Page 14 Product Description HP Compaq nc8000 Business Notebook Models (Continued) Cnc8000 Europe Cnc8000 People’s Republic of China Cnc8000 Belgium Czech Republic Denmark Europe France Germany Greece Hungary Iceland Israel Italy The Netherlands Cnc8000 Belgium Czech Republic Denmark Europe France Germany Greece...
Page 15 HP Compaq nc8000 Business Notebook Models (Continued) Cnc8000 People’s Republic of China Cnc8000 Taiwan Cnc8000 People’s Republic of China Cnc8000 People’s Republic of China Cnc8000 United States Cnc8000 Europe Cnc8000 Korea Cnc8000 Asia Pacific Belgium Denmark France Germany Greece Italy...
Page 16 Product Description HP Compaq nw8000 Mobile Workstation Models These HP Compaq nw8000 Mobile Workstation models feature the following: ■ Dual point (pointing stick and TouchPad) pointing device ■ 128-MB discrete video memory ■ TPM security card ■ 8-cell, Li-Ion battery pack ■...
Page 17 HP Compaq nw8000 Mobile Workstation Models (Continued) These HP Compaq nw8000 Mobile Workstation models feature the following: ■ Dual point (pointing stick and TouchPad) pointing device ■ 128-MB discrete video memory ■ 8-cell, Li-Ion battery pack ■ 3-year warranty on parts and labor...
Page 18 Product Description HP Compaq nw8000 Mobile Workstation Models (Continued) Cnw8000 Asia Pacific Cnw8000 Asia Pacific Cnw8000 Japan Cnw8000 Japan Cnw8000 Europe France Germany Italy Cnw8000 Asia Pacific Cnw8000 People’s Republic of China Cnw8000 Asia Pacific Cnw8000 People’s Republic of China...
Page 19: Features
HP Compaq nw8000 Mobile Workstation Models (Continued) Cnw8000 Belgium Europe France Germany Italy Cnw8000 French Canada 1.2 Features ■ Intel Pentium M 1.7-, 1.6-, 1.5-, and 1.4-GHz processors, all with 1024-KB L2 cache and 400-MHz processor side bus, varying by notebook model ■...
Page 20 PC Cards ■ External 65-W AC adapter with power cord ■ 8-cell Li-Ion battery pack ■ HP PremierSound audio ■ Support for the following optical drives: ❏ 24X Max DVD/CD-RW Combo Drive ❏ 24X Max DVD+RW/R and CD-RW Combo Drive ❏...
Page 21 ■ Connectors: ❏ SD Card ❏ Infrared ❏ Two Type II PC Card slots ❏ RJ-11 (modem) ❏ RJ-45 (NIC) ❏ Two Universal Serial Bus (USB) 2.0 ❏ S-Video ❏ Parallel ❏ Serial ❏ External monitor ❏ DC power ❏ Docking ❏...
Page 22: Clearing A Password
Product Description 1.3 Clearing a Password If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear the CMOS memory: 1. Prepare the notebook for disassembly (refer to “5.3 Preparing the Notebook for Disassembly” information).
Page 23: Power Management
1.4 Power Management The notebook comes with power management features that extend battery operating time and conserve power. The notebook supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■...
Page 24: External Components
Product Description 1.5 External Components The external components on the front and right side of the notebook are shown below and described in Table 1-4. Front and Right-Side Components 1–18 Maintenance and Service Guide...
Page 25 Front and Right-Side Components Item Component Stereo speakers (2) Display release latch Mute button Volume control buttons PC Card eject buttons Audio line-out jack Microphone jack PC Card slots Secure Digital (SD) slot MultiBay Infrared port RJ-11 jack Maintenance and Service Guide Table 1-4 Function Produce stereo sound.
Page 26 Product Description The external components on the rear and left side are shown below and described in Table 1-5. Rear and Left-Side Components 1–20 Maintenance and Service Guide...
Page 27 Rear and Left-Side Components Item Component USB connectors (2) 1394 connector Maintenance and Service Guide Table 1-5 Function Connect USB 1.1- and 2.0-compliant devices to the notebook using a standard USB cable. The bottom connector is a self-powered USB connector. It can be used to connect USB 1.1- and 2.0-compliant devices to the notebook using a standard USB cable, and connect an optional External MultiBay...
Page 28 Product Description Rear and Left-Side Components (Continued) Item Component Power connector Serial connector Parallel connector S-Video out jack External monitor connector RJ-45 jack Intake vents (2) Security cable slot Optical disk drive Battery bay 1–22 Table 1-5 Function Connects an AC adapter or an optional Automobile Power Adapter/Charger or Aircraft Power Adapter.
Page 29 Product Description The notebook keyboard components are shown below and described in Table 1-6. Keyboard Components Maintenance and Service Guide 1–23...
Page 30: Keyboard Components
Product Description Item Component Windows logo key fn key caps lock key f1 through f12 function keys num lock key Internal keypad Cursor control keys Application key 1–24 Table 1-6 Keyboard Components Function Displays the Windows Start menu. Executes frequently used system functions when pressed in combination with a function key or the esc key.
Page 31 Product Description The notebook top components are shown below and described in Table 1-7. Top Components Maintenance and Service Guide 1–25...
Page 32: Top Components
Product Description Item Component Intake vents (2) Power button Quick Launch buttons (3) Num lock light Caps lock light Scroll lock light Display lid switch Pointing stick Microphone 1–26 Table 1-7 Top Components Function Enable airflow to cool internal components. Ä...
Page 33 Product Description Top Components (Continued) Maintenance and Service Guide 1–27...
Page 34 Product Description Top Components (Continued) Item Component MultiBay light Drive light Battery light Power/Standby light Wireless on/off light Left and right TouchPad buttons TouchPad Left and right pointing stick buttons 1–28 Table 1-7 Function On: A drive in the MultiBay is being accessed.
Page 35 Product Description The external components on the bottom of the notebook are shown below and described in Table 1-8. Bottom Components Maintenance and Service Guide 1–29...
Page 36: Bottom Components
Product Description Item Component MultiBay MultiBay release latch Bluetooth compartment Docking connector Optical disk drive Serial number Battery pack release latch Battery bay Hard drive cover latch Hard drive 1–30 Table 1-8 Bottom Components Function Supports an optional MultiBay device, such as a drive or battery pack.
Page 37: Design Overview
1.6 Design Overview This section presents a design overview of key parts and features of the notebook. Refer to to identify replacement parts, and Replacement Procedures” The system board provides the following device connections: ■ Memory expansion board ■ Mini PCI communications devices ■...
Page 38: Troubleshooting
Troubleshooting WARNING: Only authorized technicians trained by HP should Å repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Page 39: Computer Setup And Diagnostics Utilities
Windows XP Professional or Windows XP Home. ✎ It is not necessary to configure a device connected to a USB connector on the notebook or to an optional HP Port Replicator. Using Computer Setup Information and settings in Computer Setup are accessed from the File, Security, or Advanced menus: 1.
Page 40: Selecting From The File Menu
3. To close Computer Setup and restart the notebook: ❏ Select File > Save Changes and Exit and press – – ❏ Select File > Ignore Changes and Exit and press 4. When you are prompted to confirm your action, press Selecting from the File Menu Select System Information...
Page 41: Selecting From The Security Menu
Troubleshooting Selecting from the Security Menu Select Setup Password Power-on Password DriveLock Passwords Password Options (Password options can be selected only when a power-on password has been set.) Device Security System IDs *Not applicable to SuperDisk LS-120 drives. 2–4 Table 2-2 Security Menu To Do This Enter, change, or delete a Setup password.
Page 42: Selecting From The Advanced Menu
Selecting from the Advanced Menu Select Language Boot Options Device Options Maintenance and Service Guide Table 2-3 Advanced Menu To Do This Change the Computer Setup language. Enable/disable: ■ QuickBoot, which starts the notebook more quickly by eliminating some startup tests. If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot.
Page 43 Troubleshooting Select Device Options (continued) HDD Self Test Options *Video modes vary even within regions. However, NTSC is common in North America; PAL, in Europe, Africa, and the Middle East; NTSC-J, in Japan; and PAL-M, in Brazil. Other South and Central American regions can use NTSC, PAL, or PAL-M.
Page 44: Using Diagnostics For Windows
You can display more or less information from anywhere within Diagnostics for Windows by selecting Level on the menu bar. Diagnostics for Windows is designed to test HP components. If HP components are tested, the results might be inconclusive. Obtaining, Saving, or Printing Configuration Information 1.
Page 45: Test Information
Troubleshooting Obtaining, Saving, or Printing Diagnostic Test Information 1. Access Diagnostics for Windows by selecting Start > Settings > Control Panel > Diagnostics for Windows. 2. Select the Test tab. 3. In the scroll box, select the category or device you want to test.
Page 46 6. Select the Begin Testing button. 7. Select a tab to view a test report: ❏ Status tab—Summarizes the tests run, passed, and failed during the current testing session. ❏ Log tab—Lists tests run on the system, the number of times each test has run, the number of errors found on each test, and the total run time of each test.
Page 47: Troubleshooting Flowcharts
Troubleshooting 2.3 Troubleshooting Flowcharts Troubleshooting Flowcharts Overview Flowchart Description “Flowchart 2.1—Initial Troubleshooting” “Flowchart 2.2—No Power, Part 1” “Flowchart 2.3—No Power, Part 2” “Flowchart 2.4—No Power, Part 3” “Flowchart 2.5—No Power, Part 4” “Flowchart 2.6—No Video, Part 1” “Flowchart 2.7—No Video, Part 2” “Flowchart 2.8—Nonfunctioning Port Replicator”...
Page 48: Flowchart 2.1—Initial Troubleshooting
Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Is there power? Beeps, LEDs, or error messages? Is there video? (no boot) Is the OS loading? Is there sound? Maintenance and Service Guide Go to “Flowchart 2.2—No Power, Part 1”. Check LED board, speaker connections.
Page 49: Flowchart 2.2—No Power, Part
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from Port Replicator (if applicable). Power up on battery power? Power up on AC power? Power up in Port Replicator? 1. Reseat the power cables in the Port Replicator and at the AC outlet.
Page 50: Flowchart 2.3—No Power, Part
Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1” Visually check for debris in battery socket and clean if necessary. Power on? Check battery by recharging it, moving it to another notebook, or replacing it. Power on? Done Maintenance and Service Guide Done...
Page 51: Flowchart 2.4—No Power, Part
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2” Plug directly into AC outlet. Power LED Reseat AC adapter in notebook and at power source. Power on? Power outlet active? Replace power cord. Power on? 2–14 Done Done Internal or...
Page 52: Flowchart 2.5—No Power, Part
Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3” Open notebook. Loose or damaged parts? Close notebook and retest. Power on? Done Maintenance and Service Guide Reseat loose components and boards and replace damaged items. Replace the following items (if applicable) in the order given.
Page 53: Flowchart 2.6—No Video, Part
Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Replicator Stand-alone or Port Replicator? Stand-alone Internal or external display*? Internal External Adjust brightness. Video OK? Replace the following one at a time. Test after each replacement. 1. Cable between notebook and notebook display (if applicable) Check for bent 2.
Page 54: Flowchart 2.7—No Video, Part
Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1” Remove notebook from Port Replicator, if connected. Adjust display brightness. Video OK? Verify that notebook is properly seated in Port Replicator, and check for bent pins on cable and for secure monitor connection.
Page 55: Flowchart 2.8—Nonfunctioning Port Replicator
Troubleshooting Flowchart 2.8—Nonfunctioning Port Replicator Nonfunctioning Port Replicator. Reseat power cord in Port Replicator and power outlet. Check voltage setting on Port Replicator. Reseat monitor cable connector at Port Replicator. Port Replicator operating? Remove notebook, reseat all internal parts, and replace any damaged items in Port Replicator.
Page 56: Flowchart 2.9—No Os Loading
Flowchart 2.9—No OS Loading No OS loading.* Reseat power cord in Port Replicator and power outlet. *NOTE: Before beginning to troubleshoot, always check cable connections, cable ends, and drives for bent or damaged pins. Maintenance and Service Guide No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1”...
Page 57: Flowchart 2.10—No Os Loading, Hard Drive, Part
Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Nonsystem disk message? Reseat external hard drive. OS loading? Boot from Check the Setup utility for correct booting order. Boot from hard drive? Done 2–20 Go to “Flowchart 2.11—No OS Loading, Hard...
Page 58: Flowchart 2.11—No Os Loading, Hard Drive, Part
Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Loading, Hard Drive, Part 1” CD or diskette in drive? Remove diskette and reboot. Boot from hard drive? Boot from diskette drive? Hard drive accessible? Go to “Flowchart 2.12—No OS Loading, Hard Drive, Part 3”...
Page 59: Flowchart 2.12—No Os Loading, Hard Drive, Part
Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2” System files on hard drive? Virus on hard drive? Run SCANDISK and check for bad sectors. Can bad sectors be fixed? Fix bad sectors.
Page 60: Flowchart 2.13—No Os Loading, Diskette Drive
Flowchart 2.13—No OS Loading, Diskette Drive OS not loading from diskette drive. Nonsystem disk message? Boot from another device? Diskette drive enabled in the Setup utility? Is diskette drive boot order correct? Change boot priority using the Setup utility. Maintenance and Service Guide Reseat diskette drive.
Page 61: Flowchart 2.14—No Os Loading, Cd- Or Dvd-Rom Drive
Troubleshooting Flowchart 2.14—No OS Loading, CD- or DVD-ROM Drive No OS loading from CD- or DVD-ROM Drive. Boots from CD or DVD? Reseat drive. 2–24 Disc in drive? Install bootable disc. bootable disc. Done Boots from CD or DVD? Booting from another 2.17—Nonfunc- device?
Page 62: Flowchart 2.15—No Audio, Part
Flowchart 2.15—No Audio, Part 1 No audio. Notebook in Port Replicator (if applicable)? Go to “Flowchart 2.16—No Audio, Part 2” Maintenance and Service Guide Turn up audio internally or externally. Undock Replace the following Port Replicator components one at a time, as applicable. Check audio status after each change.
Page 63: Flowchart 2.16—No Audio, Part
Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1” Audio driver in OS configured? Correct drivers for application? Connect to external speaker. Audio? 2–26 Reload audio drivers. Load drivers and set configuration in OS. Replace audio board and speaker connections...
Page 64: Flowchart 2.17—Nonfunctioning Device
Flowchart 2.17—Nonfunctioning Device Unplug the nonfunctioning device from the notebook, and inspect cables and plugs for bent or broken pins Clear CMOS. Reattach device. Close notebook, plug in power, and reboot. Device boots properly? Done Maintenance and Service Guide Nonfunctioning device.
Page 65: Flowchart 2.18—Nonfunctioning Keyboard
Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect notebook to good external keyboard. External device works? Reseat internal keyboard connector (if applicable). Done 2–28 Replace system board. Replace internal keyboard or cable. Replace system board. Done Maintenance and Service Guide...
Page 66: Flowchart 2.19—Nonfunctioning Pointing Device
Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing device. External device works? Reseat internal pointing device connector (if applicable). Done Maintenance and Service Guide Replace system board. Replace internal pointing device or cable. Replace system board.
Page 67: Flowchart 2.20—No Network/Modem Connection
Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Network Replace jack or have or modem jack active? Digital line? NIC/modem configured in OS? Disconnect all power from the notebook and open. Reseat NIC/modem (if applicable). 2–30 jack activated. Connect to nondigital line.
Page 68: Illustrated Parts Catalog
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook.
Page 69: Notebook Major Components
Illustrated Parts Catalog 3.2 Notebook Major Components Notebook Major Components 3–2 Maintenance and Service Guide...
Page 70 Spare Parts: Notebook Major Components Item Description Display assemblies 15.0-inch, UXGA+, TFT 15.0-inch, SXGA+, TFT 15.0-inch, XGA, TFT Miscellaneous Plastics Kit, includes: Left and right display hinges RTC battery Mini PCI communications board shield Bluetooth cover Battery bezel Hard drive cover Not illustrated: Notebook feet (4) LED switch cover...
Page 71 Illustrated Parts Catalog Notebook Major Components (Continued) 3–4 Maintenance and Service Guide...
Page 72 Spare Parts: Notebook Major Components (Continued) Item Description Miscellaneous Cable Kit, includes: Modem cable Bluetooth cable Modem board Fan assembly Heat sink (includes grease) Memory expansion boards, 333-MHz 1024-MB (1.0-GB) 512-MB 256-MB Processors (include thermal grease) Intel Pentium M (Banias) processor, 1.7 GHz Intel Pentium M (Banias) processor, 1.6 GHz Intel Pentium M (Banias) processor, 1.5 GHz Intel Pentium M (Banias) processor, 1.4 GHz...
Page 73 Illustrated Parts Catalog Notebook Major Components (Continued) 3–6 Maintenance and Service Guide...
Page 74 Spare Parts: Notebook Major Components (Continued) Item Description Mini PCI communications boards 802.11a/b/g LAN NIC 802.11b/g LAN NIC 802.11b W500 modem board (for use in Japan) 802.11b wireless LAN (MOW) 802.11b wireless LAN (ROW) 802.11b/g wireless modem (MOW) 802.11b/g wireless modem (ROW) Optical drives 24X Max DVD+RW/R and CD-RW Combo Drive 8X Max DVD-ROM Drive...
Page 75 Illustrated Parts Catalog Spare Parts: Notebook Major Components Item Description *Not illustrated. 3–8 Table 3-1 Maintenance and Service Guide Spare Part Number...
Page 76: Miscellaneous Plastics Kit Components
3.3 Miscellaneous Plastics Kit Components Miscellaneous Plastics Kit Components Miscellaneous Plastics Kit Components Spare Part Number 345066-001 Item Description Left and right display hinges RTC battery Mini PCI communications board shield Bluetooth cover Battery bezel Hard drive cover Notebook feet (4) Integrated smart card bezel *Not illustrated.
Page 77: Miscellaneous Cable Kit Components
Illustrated Parts Catalog 3.4 Miscellaneous Cable Kit Components Miscellaneous Cable Kit Components Miscellaneous Cable Kit Components Spare Part Number 345056-001 Item Description Bluetooth cable Modem cable 3–10 Table 3-3 Maintenance and Service Guide...
Page 78: Mass Storage Devices
3.5 Mass Storage Devices Mass Storage Devices Spare Part Number Information Item Description Hard drives (includes hard drive bezel and frame) 80-GB 5400-rpm 60-GB 5400-rpm 40-GB 5400-rpm 60-GB 7200-rpm Maintenance and Service Guide Table 3-4 Mass Storage Devices (all models) (all models) (all models) (nw8000 only)
Page 79 Illustrated Parts Catalog Spare Part Number Information (Continued) Item Description Optical drives 24X Max DVD+RW/R and CD-RW Combo Drive 8X Max DVD-ROM Drive 24X Max DVD/CD-RW Combo Drive 24X Max CD-ROM Drive MultiBay devices 1.44-MB diskette drive 24X Max CD-ROM Drive 8X Max Slim DVD/R+W and CD-RW Combo Drive 4X Max Regular DVD/R+W and CD-RW Combo Drive...
Page 80: Miscellaneous
3.6 Miscellaneous Spare Parts: Miscellaneous (not illustrated) Description AC adapters 90-W, PFC 65-W Carrying cases Leather top load, Samsung Leather top load, SG Nylon top load, Samsung Nylon top load, SG Nylon entry level Port replicators Advanced Port Replicator Common Port Replicator Power cords Australia Brazil...
Page 81: Sequential Part Number Listing
Illustrated Parts Catalog 3.7 Sequential Part Number Listing Spare Parts: Sequential Part Number Listing Spare Part Number Description 228746-001 24X Max CD-ROM drive 239704-001 65-watt AC adapter 239705-001 90-watt, PFC, AC adapter 241995-001 Diskette drive 246959-001 3-wire power cord - United States 246959-011 3-wire power cord - Australia 246959-021...
Page 82 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 325526-001 802.11b/g LAN board mini PCI communications board 325814-001 Nylon, entry level 325815-001 Nylon, top load, Samsung 325815-002 Nylon, top load, SG 325817-001 Leather, top load, Samsung 325817-002 Leather, top load, SG 336577-001 Memory expansion board, 333 MHz, 256-MB DDR 336578-001...
Page 83 Illustrated Parts Catalog Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 341520-121 Keyboard (including pointing stick) - French Canada 341520-131 Keyboard (including pointing stick) - Portugal 341520-141 Keyboard (including pointing stick) - Turkey 341520-161 Keyboard (including pointing stick) - Latin America 341520-171 Keyboard (including pointing stick) - Saudi Arabia 341520-201...
Page 84 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 345058-001 Display assembly, 15.0-inch, XGA, TFT 345059-001 Display assembly, 15.0-inch, SXGA+, TFT 345060-001 Display assembly, 15.0-inch, UXGA+, TFT 345061-001 Top cover (includes TouchPad and speaker) 345062-001 Base enclosure (includes optical drive shield, hard drive shield, and four notebook feet) 345063-001 LED switch cover...
Page 85 Illustrated Parts Catalog Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 349242-001 24X Max DVD+RW/R and CD-RW combo drive 349243-001 24X Max DVD/CD-RW combo drive 353395-001 Intel Pentium M (Dothan) processor, 2.0 GHz 356596-001 Intel Pentium M (Dothan) processor, 1.6 GHz 356597-001 Intel Pentium M (Dothan) processor, 1.7 GHz 359636-001...
Page 86: Removal And Replacement Preliminaries
Removal and Replacement This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You need the following tools to complete the removal and replacement procedures: ■ Magnetic screw driver ■ Phillips P0 screw driver ■...
Page 87: Service Considerations
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the notebook, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Page 88: Preventing Damage To Removable Drives
4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the notebook, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the notebook.
Page 89: Preventing Electrostatic Damage
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions.
Page 90: Packaging And Transporting Precautions
4.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging. ■...
Page 91: Workstation Precautions
Removal and Replacement Preliminaries 4.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material (refer to ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■...
Page 92: Grounding Equipment And Methods
4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
Page 93: Typical Electrostatic Voltage Levels
Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Typical Electrostatic Voltage Levels Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box...
Page 94: Removal And Replacement Procedures
Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are 62 screws in eight different sizes that must be removed, replaced, and loosened when servicing the notebook. Make note of each screw size and location during removal and replacement. Refer to Appendix C, “Screw Listing”...
Page 95: Serial Number
Removal and Replacement Procedures 5.1 Serial Number Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook. Serial Number Location 5–2 Maintenance and Service Guide...
Page 96: Disassembly Sequence Chart
5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing notebook components. Disassembly Sequence Chart Section Description Preparing the notebook for disassembly Battery pack Hard drive Notebook feet MultiBay device Bluetooth board Integrated smart card Optical drive Keyboard...
Page 97 Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description 5.20 Speaker 5.21 TouchPad 5.22 Fan assembly 5.23 System board 5–4 # of Screws Removed Maintenance and Service Guide...
Page 98: Preparing The Notebook For Disassembly
5.3 Preparing the Notebook for Disassembly Before you begin any removal or installation procedures: 1. Save your work, exit all applications, and shut down the notebook. If you are not sure whether the notebook is off or in hibernation, briefly press the power button. If your work returns to the screen, save your work, exit all applications, and then shut down the notebook.
Page 99 Removal and Replacement Procedures Battery pack, 8-cell, 4.4 Wh, Li-Ion Battery pack, 8-cell, 4.8AHR 4. Remove the battery pack by following these steps: a. Turn the notebook upside down with the front facing you. b. Slide and hold the battery release latch 1 toward the back of the notebook.
Page 100 Removal and Replacement Procedures 5. Remove the battery bezel by sliding it down and off of the battery pack. ✎ The battery bezel is included in the Miscellaneous Plastics Kit, spare part number 345066-001. Removing the Battery Bezel Reverse the above procedure to install the battery pack and battery bezel.
Page 101 Removal and Replacement Procedures 6. Remove the hard drive by following these steps: Spare Part Number Information Hard drives (includes hard drive bezel and frame) 80-GB 5400-rpm 60-GB 5400-rpm 40-GB 5400-rpm 60-GB 7200-rpm a. Turn the notebook upside down with the front facing you. b.
Page 102 e. Use the Mylar tab 1 to slide the hard drive to the right 2 to disconnect it from the system board. Lift the hard drive straight up to remove it 3. Removing the Hard Drive Maintenance and Service Guide Removal and Replacement Procedures 5–9...
Page 103 Removal and Replacement Procedures g. Remove the two T5M2.5×4.0 screws 1 and the two PM3.0×3.5 screws 2 that secure the hard drive to the hard drive frame. h. Use a 4.0-mm socket to remove the two M2.0×10.0 alignment pins 3 that secure the hard drive to the hard drive frame.
Page 104: Notebook Feet
5.4 Notebook Feet The notebook feet are adhesive-backed rubber pads. The feet are included in the Miscellaneous Plastics Kit, spare part number 345066-001. The feet attach to the base enclosure as illustrated below. Notebook Feet Locations Maintenance and Service Guide Removal and Replacement Procedures 5–11...
Page 105: Multibay Device
Removal and Replacement Procedures 5.5 MultiBay Device Spare Part Number Information 1.44-MB diskette drive 24X Max CD-ROM Drive 8X Max DVD+RW/R and CD-RW Combo Drive 24X Max DVD+RW/R and CD-RW Combo Drive 1. Prepare the notebook for disassembly (refer to 2.
Page 106: Bluetooth Board
5.6 Bluetooth Board Spare Part Number Information Bluetooth board (includes cable) 1. Prepare the notebook for disassembly (refer to 2. Turn the notebook upside down with the left side facing you. 3. Remove the T8M2.0×6.0 screw 1 that secures the Bluetooth cover to the notebook.
Page 107 Removal and Replacement Procedures 5. Disconnect the Bluetooth cable from the Bluetooth board 1 and the system board 2. ✎ The Bluetooth cable is included with the Bluetooth board and is also included in the Miscellaneous Cables Kit, spare part number 345056-001.
Page 108: Integrated Smart Card
5.7 Integrated Smart Card Spare Part Number Information Integrated smart card ✎ The integrated smart card is located in the bottom PC Card slot. 1. Prepare the notebook for disassembly (refer to 2. Remove any PC Card or spacer from the top PC Card slot. 3.
Page 109 Removal and Replacement Procedures ✎ The integrated smart card bezel is included in the Miscellaneous Plastics Kit, spare part number 345066-001. 5. Eject the smart card from the notebook using a flat-bladed tool to press the small metal eject tab 1 to the left of the smart card.
Page 110: Optical Drive
5.8 Optical Drive Spare Part Number Information 24X Max DVD+RW/R and CD-RW Combo Drive 8X Max DVD-ROM Drive 24X Max DVD/CD-RW Combo Drive 24X Max CD-ROM Drive 1. Prepare the notebook for disassembly (refer to 2. Turn the notebook upside down with the right side facing you.
Page 111: Keyboard
Removal and Replacement Procedures 5.9 Keyboard Spare Part Number Information Keyboards (include pointing stick) Brazil Czech Republic Denmark Europe France French Canada Germany Greece Greece - Blk Hungary Iceland International Israel Italy Japan 1. Prepare the notebook for disassembly (refer to 2.
Page 112 Removal and Replacement Procedures 3. Remove the T8M2.×6.0 screw that secures the keyboard to the notebook. Removing the Keyboard Screw Maintenance and Service Guide 5–19...
Page 113 Removal and Replacement Procedures 4. Turn the notebook right-side up with the front facing you. 5. Open the notebook. 6. Slide the four tabs 1 on the top edge of the keyboard toward you. 7. Lift the rear edge of the keyboard up and swing it toward you 2 until it rests on the palm rest.
Page 114 8. Release the zero insertion force (ZIF) connector 1 to which the pointing stick cable is attached and disconnect the cable 2. 9. Release the ZIF connector 3 to which the keyboard cable is attached and disconnect the cable 4. Disconnecting the Keyboard Cables 10.
Page 115: Memory Expansion Board
Removal and Replacement Procedures 5.10 Memory Expansion Board Spare Part Number Information 1024 MB (1.0 GB), 333 MHz 512 MB, 333 MHz 256 MB, 333 MHz 1. Prepare the notebook for disassembly (refer to 2. Release the keyboard (refer to 3.
Page 116: Modem Board
5.11 Modem Board Spare Part Number Information Modem board 1. Prepare the notebook for disassembly (refer to 2. Release the keyboard (refer to 3. Remove the two T8M2.0×4.0 screws 1 that secure the modem board to the notebook. 4. Lift up on the right side of the modem board 2 to disconnect the board from the system board.
Page 117: Mini Pci Communications Board
Removal and Replacement Procedures 5. Turn the modem board upside down 1. 6. Disconnect the modem cable 2 from the modem. Disconnecting the Modem Board Cable 7. Remove the modem board. Reverse the above procedure to install the modem board. 5.12 Mini PCI Communications Board Spare Part Number Information 802.11a/b/g LAN NIC...
Page 118 ✎ Some computer models have two Torx7 with pin security screws (M2.0×4.0) securing the Mini PCI communications board to the computer. A T7 pin bit screw driver is required to remove the Mini PCI communications board on these computer models. 3.
Page 119 Removal and Replacement Procedures 5. Disconnect the two antenna cables 1 from the board. Make note of which cable connects to which terminal. 6. Spread the retaining tabs 2 that secure the Mini PCI communications board to the socket. The free end of the board rises.
Page 120: Heat Sink
5.13 Heat Sink Spare Part Number Information Heat sink (includes grease) 1. Prepare the notebook for disassembly (refer to 2. Release the keyboard (refer to 3. Remove the five T8M2.0×4.0 screws 1 that secure the heat sink to the notebook. 4.
Page 121 Removal and Replacement Procedures ✎ Carefully clean any thermal grease residue from the heat sink 1 and processor surfaces 2 each time you remove the heat sink. Apply new thermal grease to both surfaces. Removing the Thermal Grease From the Heat Sink and Processor Reverse the above procedure to install the heat sink.
Page 122: Processor
5.14 Processor Spare Part Number Information Processors (include grease) Intel Pentium M (Banias) processor, 1.7 GHz Intel Pentium M (Banias) processor, 1.6 GHz Intel Pentium M (Banias) processor, 1.5 GHz Intel Pentium M (Banias) processor, 1.4 GHz Intel Pentium M (Dothan) processor, 1.5 GHz Intel Pentium M (Dothan) processor, 1.6 GHz Intel Pentium M (Dothan) processor, 1.7 GHz Intel Pentium M (Dothan) processor, 1.8 GHz...
Page 123 Removal and Replacement Procedures 4. Use a flat-bladed screwdriver to turn the processor locking screw one-quarter turn counterclockwise 1. 5. Remove the processor from the system board socket 2. ✎ Note that the gold triangle 3 on the processor should be aligned in the front left corner when you install the processor.
Page 124: Led Switch Cover
5.15 LED Switch Cover Spare Part Number Information LED switch cover 1. Prepare the notebook for disassembly (refer to 2. Turn the notebook upside down with the rear facing you. 3. Remove the T8M2.0×6.0 screw that secures the LED switch cover to the notebook.
Page 125 Removal and Replacement Procedures 4. Turn the notebook right-side up with the front facing you. 5. Open the notebook. 6. Lift the left 1 and right 2 sides of the LED switch cover to disengage the cover from the notebook. 7.
Page 126: Rtc Battery
5.16 RTC Battery ✎ The RTC battery is included in the Miscellaneous Plastics Kit, spare part number 345066-001. 1. Prepare the notebook for disassembly (refer to 2. Remove the LED switch cover (refer to 3. Disconnect the RTC battery cable 1 from the system board. 4.
Page 127: Security Module (Tpm)
Removal and Replacement Procedures 5.17 Security Module (TPM) Spare Part Number Information Security Module (TPM) 1. Prepare the notebook for disassembly (refer to 2. Remove the LED switch cover (refer to 3. Remove the PM3.5×3.0 screw 1 that secures the security card to the system board.
Page 128: Display Assembly
5.18 Display Assembly Spare Part Number Information 15.0-inch, UXGA, TFT 15.0-inch, SXGA+, TFT 15.0-inch, XGA, TFT 1. Prepare the notebook for disassembly (refer to 2. Remove the keyboard (refer to 3. Disconnect the wireless antenna cables from the Mini PCI wireless communications board (refer to 4.
Page 129 Removal and Replacement Procedures 7. Position the notebook with the rear facing toward you. 8. Remove the two T8M2.0×6.0 screws 1 that secure the display hinge covers to the notebook. 9. Remove the two T8M2.0×6.0 screws 2 that secure the display assembly to the notebook. Removing the Display Screws 5–36 Maintenance and Service Guide...
Page 130 10. Lift the display assembly straight up 1 to remove it from the notebook. 11. If necessary, remove the display hinge covers 2 from the display assembly. ✎ The display hinge covers are included in the Miscellaneous Plastics Kit, spare part number 345066-001. Removing the Display Assembly Reverse the above procedure to install the display assembly.
Page 131: Top Cover
Removal and Replacement Procedures 5.19 Top Cover Spare Part Number Information Top cover (includes TouchPad and speaker) 1. Prepare the notebook for disassembly (refer to 2. Remove the keyboard (refer to 3. Remove the LED switch cover (refer to 4. Remove the display assembly (refer to 5.
Page 132 7. Turn the notebook right-side up with the front facing you. 8. Remove the TM2.0×4.0 screw 1 near the fan that secures the top cover to the notebook. 9. Lift the front edge of the top cover 2 until the speaker cable 3, TouchPad cable 4, and microphone cable 5 are accessible.
Page 133 Removal and Replacement Procedures 10. Disconnect the speaker 1 and microphone cables 2. 11. Release the ZIF connector 3 to which the TouchPad cable is attached and disconnect the TouchPad cable 4 from the system board. Disconnecting the Top Cover Cables 12.
Page 134: Speaker
5.20 Speaker ✎ The speaker is included with the top cover, spare part number 345061-001. 1. Prepare the notebook for disassembly (refer to and remove the following components: ❏ Keyboard (refer to ❏ LED switch cover (refer to ❏ Display assembly (refer to ❏...
Page 135: Touchpad
Removal and Replacement Procedures 5.21 TouchPad ✎ The TouchPad and bracket are included with the top cover, spare part number 345061-001. 1. Prepare the notebook for disassembly (refer to and remove the following components: ❏ Keyboard (refer to ❏ LED switch cover (refer to ❏...
Page 136 4. Remove the bracket. 5. Remove the TouchPad 1 from the top cover. 6. Release the ZIF connector 2 to which the TouchPad cable is attached and disconnect the cable 3. Removing the TouchPad Reverse the above procedure to install the TouchPad and bracket. Maintenance and Service Guide Removal and Replacement Procedures 5–43...
Page 137: Fan Assembly
Removal and Replacement Procedures 5.22 Fan Assembly Spare Part Number Information Fan assembly 1. Prepare the notebook for disassembly (refer to and remove the following components: ❏ Keyboard (refer to ❏ Heat sink (refer to ❏ LED switch cover (refer to ❏...
Page 138 2. Disconnect the fan cable 1. 3. Remove the T8M2.0×4.0 screw 2 that secures the fan assembly to the notebook. 4. Remove the fan assembly 3 from the notebook. 5. Remove the three PM1.5×4.0 screws 4 that secure the fan to the fan housing. 6.
Page 139: System Board
Removal and Replacement Procedures 5.23 System Board Spare Part Number Information System board with 128 MB of video memory System board with 64 MB of video memory ✎ Both system boards include thermal grease. ✎ When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board: ■...
Page 140 Removal and Replacement Procedures 2. Remove the four T8M2.0×4.0 screws that secure the system board to the notebook. Removing the System Board Screws Maintenance and Service Guide 5–47...
Page 141 Removal and Replacement Procedures 3. Flex and hold the front right corner of the base enclosure out 1 to allow the system board to clear the base enclosure. 4. Lift the front edge of the system board 2 until the board clears the base enclosure.
Page 142 Removal and Replacement Procedures 6. If necessary, disconnect the modem cable from the system board and remove the cable. ✎ The modem cable is included in the Miscellaneous Cables Kit, spare part number 345056-001. Removing the Modem Cable Reverse the above procedure to install the modem cable and system board.
Page 143 This chapter provides physical and performance specifications. Dimensions Height Width Depth Weight (with main battery pack and MultiBay weight saver) Stand-alone power requirements Nominal operating voltage (Li-Ion) Maximum operating power Peak operating power Temperature Operating (not writing optical drive) Nonoperating Relative humidity (noncondensing) Operating Nonoperating...
Page 144 Specifications Altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) Shock Operating Nonoperating ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures. 6–2 Table 6-1 Notebook (Continued) 0 to 3,048 m 0 to 9,144 m 40 g, 2 ms, half-sine...
Page 145 15.0-inch, UXGA, TFT Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Maintenance and Service Guide Table 6-2 29.9 cm 22.8 cm 38.1 cm Up to 16.8 million 250:1 140 nits typical 0.191 ×...
Page 146 Specifications 15.1-inch, SXGA+, TFT Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 6–4 Table 6-3 29.9 cm 22.8 cm 38.1 cm Up to 16.8 million 150:1 150 nits typical 0.218 ×...
Page 147 Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Maintenance and Service Guide Table 6-4 15.0-inch, XGA, TFT Display 29.9 cm 22.8 cm 38.1 cm Up to 16.8 million 150:1 150 nits typical 0.264 ×...
Page 148: Hard Drives
Maximum Logical blocks Disk rotational speed Operating temperature 1 GB = 1,073,741,824 bytes. Actual drive specifications may differ slightly. Certain restrictions and exclusions apply. Consult the HP Customer Support Center for details. 6–6 Table 6-5 Hard Drives 80-GB 80 GB 9.5 mm...
Page 149: External Ac Adapter
Weight AC adapter Power cord Power supply Operating voltage Operating current Operating frequency range Maximum transient Dimensions Height Width Depth Weight Energy Voltage Amp-hour capacity Watt-hour capacity Temperature Operating Nonoperating Recharge time System in Standby mode System on (depending on system power consumption) Maintenance and Service Guide...
Page 150 Specifications 24X Max DVD+RW/R and CD-RW Combo Drive Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2...
Page 151 24X Max DVD/CD-RW Combo Drive Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 Startup time Stop time...
Page 152 Specifications Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Disc thickness Track pitch Access time Random DVD media Full stroke DVD media Random CD media Full stroke CD media Audio output level Cache buffer Data transfer rate Max 24X CD Max 8X DVD Multiword DMA mode 2...
Page 153 Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate Sustained (16X) Variable Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide Table 6-11 24X CD-ROM Drive DVD-5, DVD-9, DVD-10...
Page 154: System Dma
Specifications Hardware System Function DMA0 Available for audio DMA1* Entertainment audio (default; alternate = DMA0, DMA3, none) DMA2* Diskette drive DMA3 ECP parallel port LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not available) DMA5* Available for PC Card DMA6 Not assigned DMA7...
Page 155: System Interrupts
Hardware System Function IRQ0 System timer IRQ1 Keyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 Audio (default)* IRQ6 Diskette drive IRQ7 Parallel port IRQ8 IRQ9 Assigned by operating system IRQ10 Assigned by operating system IRQ11 Assigned by operating system IRQ12 Internal point stick or external mouse IRQ13...
Page 156 Specifications I/O Address (hex) 000 - 00F 010 - 01F 020 - 021 022 - 024 025 - 03F 02E - 02F 040 - 05F 044 - 05F 062 - 063 065 - 06F 070 - 071 072 - 07F 080 - 08F 090 - 091 093 - 09F...
Page 157 System I/O Addresses (Continued) I/O Address (hex) 0A2 - 0BF 0C0 - 0DF 0E0 - 0EF 0F0 - 0F1 0F2 - 0FF 100 - 16F 170 - 177 178 - 1EF 1F0 - 1F7 1F8 - 200 202 - 21F 220 - 22F 230 - 26D 26E - 26...
Page 158 Specifications System I/O Addresses (Continued) I/O Address (hex) 2F0 - 2F7 2F8 - 2FF 300 - 31F 320 - 36F 370 - 377 378 - 37F 380 - 387 388 - 38B 38C - 3AF 3B0 - 3BB 3BC - 3BF 3C0 - 3DF 3E0 - 3E1 3E2 - 3E3...
Page 159 Connector Pin Assignments Signal Transmit + Transmit – Receive + Unused Maintenance and Service Guide Table A-1 RJ-45 Network Interface Signal Unused Receive – Unused Unused A–1...
Page 160: Universal Serial Bus
Connector Pin Assignments Signal TX+ (ISDN modem) TX- (ISDN modem) Tip (modem) Signal +5 VDC Data – A–2 Table A-2 RJ-11 Modem Table A-3 Universal Serial Bus Signal Ring (modem) RX+ (ISDN modem) RX- (ISDN modem) Signal Data + Ground Maintenance and Service Guide...
Page 161: External Monitor
Signal Ground (Y) Ground (C) Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog Maintenance and Service Guide Table A-4 S-Video Signal Y-Luminance (Intensity) C-Chrominance (Color) Table A-5 External Monitor Signal +5 VDC Ground Monitor detect DDC 2B data...
Page 162 Connector Pin Assignments Signal Ground Left audio out Right audio out Signal Audio in A–4 Table A-6 Audio Line-Out Table A-7 Microphone Signal Ground Maintenance and Service Guide...
Page 163 Signal Strobe Data bit 0 Data bit 1 Data bit 2 Data bit 3 Data bit 4 Data bit 5 Data bit 6 Data bit 7 Acknowledge Busy Paper end Select Maintenance and Service Guide Connector Pin Assignments Table A-8 Parallel Signal Auto linefeed...
Page 164 Connector Pin Assignments Signal Carrier detect Receive data Transmit data Data terminal ready Ground A–6 Table A-9 Serial Signal Data set ready Ready to send Clear to send Ring indicator Maintenance and Service Guide...
Page 165 Power cords for use in other countries must meet the requirements of the country where the notebook is used. For more information on power cord requirements, contact an HP authorized reseller or service provider. Maintenance and Service Guide B–1...
Page 166: General Requirements
Power Cord Requirements General Requirements The requirements listed below are applicable to all countries: ■ The length of the power cord must be at least 1.5 m (5.00 ft) and a maximum of 2.0 m (6.50 ft). ■ All power cords must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord will be used.
Page 167 Country-Specific Requirements 3-Conductor Power Cord Requirements Country Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway Sweden Switzerland Maintenance and Service Guide Accredited Agency EANSW CEBC DEMKO FIMKO METI KEMA NEMKO SEMKO Power Cord Requirements Applicable Note Number B–3...
Page 168 Power Cord Requirements 3-Conductor Power Cord Requirements (Continued) Country United Kingdom United States Notes 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm conductor size. Power cord fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.
Page 169 Screw Listing This appendix provides specification and reference information for the screws used in the notebook. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 345057-001. Maintenance and Service Guide C–1...
Page 170 Screw Listing Where used: Two screws that secure the hard drive to the hard drive frame (documented in Section Where used: Two screws that secure the hard drive to the hard drive frame (documented in Section Where used: Two alignment pins that secure the hard drive to the hard drive frame (documented in Section C–2...
Page 171 Screw Listing Torx T5M2.5×4.0 Screw, Phillips PM3.0×3.5 Screw, and M2.0×10.0 Alignment Pin Locations Maintenance and Service Guide C–3...
Page 172 Screw Listing Where used: One screw that secures the hard drive cover to the notebook (documented in Section One screw that secures the Bluetooth cover to the notebook (documented in Section One screw that secures the optical drive to the notebook (documented in Section One screw that secures the keyboard to the notebook...
Page 173 Torx T8M2.0×6.0 Screw (Continued) Where used: Seventeen screws that secure the top cover to the notebook (documented in Section Torx T8M2.0×6.0 Screw Locations Maintenance and Service Guide Table C-4 Color Qty. Black 5.19) Screw Listing Length Thread 6.0 mm 2.0 mm Head Width 5.0 mm...
Page 174 Screw Listing Torx T8M2.0×6.0 Screw (Continued) Where used: One screw that secures the speaker to the top cover (documented in Section Torx T8M2.0×6.0 Screw Location C–6 Table C-4 Color Qty. Black 5.20) Length Thread 6.0 mm 2.0 mm Maintenance and Service Guide Head Width 5.0 mm...
Page 175 Where used: Two screws that secure the Bluetooth board to the Bluetooth cover (documented in Section Phillips PM1.5×3.0 Screw Locations Maintenance and Service Guide Table C-5 Phillips PM1.5×3.0 Screw Color Qty. Black 5.6) Screw Listing Length Thread 3.0 mm 1.5 mm Head Width 3.0 mm...
Page 176 Screw Listing Where used: One screw that secures the security card to the system board (documented in Section Phillips PM3.5×3.0 Screw Location C–8 Table C-6 Phillips PM3.5×3.0 Screw Color Qty. Black 5.17) Length Thread 3.0 mm 1.5 mm Maintenance and Service Guide Head Width 3.5 mm...
Page 177 Where used: Two screws that secure the modem board to the system board (documented in Section Two screws that secure the Mini PCI communications board and shield to the system board (documented in Five screws that secure the heat sink to the system board (documented in Section One screw that secures the top cover to the notebook...
Page 178 Screw Listing Torx T8M2.0×4.0 Screw (Continued) Where used: Five screws that secure the speaker to the top cover (documented in Section Torx T8M2.0×4.0 Screw Locations C–10 Table C-7 Color Qty. Pewter 5.20) Length Thread 4.0 mm 2.0 mm Maintenance and Service Guide Head Width 5.0 mm...
Page 179 Torx T8M2.0×4.0 Screw (Continued) Where used: One screw that secures the fan assembly to the notebook (documented in Section Torx T8M2.0×4.0 Screw Location Maintenance and Service Guide Table C-7 Color Qty. Pewter 5.22) Screw Listing Length Thread 4.0 mm 2.0 mm Head Width 5.0 mm...
Page 180 Screw Listing Torx T8M2.0×4.0 Screw (Continued) Where used: Four screws that secure the system board to the notebook (documented in Section Torx T8M2.0×4.0 Screw Locations C–12 Table C-7 Color Qty. Pewter 5.23) Length Thread 4.0 mm 2.0 mm Maintenance and Service Guide Head Width 5.0 mm...
Page 181 Where used: Three screws that secure the TouchPad and bracket to the top cover (documented in Section Torx T8M2.0×3.5 Screw Locations Maintenance and Service Guide Table C-8 Torx T8M2.0×3.5 Screw Color Qty. Silver 5.21) Screw Listing Length Thread 3.5 mm 2.0 mm Head Width...
Page 182 Screw Listing Where used: Three screws that secure the fan to the fan housing (documented in Section Phillips PM1.5×4.0 Screw Locations C–14 Table C-9 Phillips PM1.5×4.0 Screw Color Qty. Black 5.22) Length Thread 4.0 mm 1.5 mm Maintenance and Service Guide Head Width 3.0 mm...
Page 183 1394 connector 1–21 AC adapter spare part number 3–13 3–14 specifications 6–7 application key 1–24 audio line-out jack location 1–19 pin assignments A–4 audio troubleshooting 2–25 base enclosure, spare part number 3–7 battery bay 1–22 battery bezel removal 5–7 battery light 1–28 battery pack release latch 1–30 removal 5–6...
Page 184 Index Computer Setup Advanced Menu 2–5 File Menu 2–3 overview 2–2 Security Menu 2–4 connector pin assignments audio line-out jack A–4 external monitor connector A–3 microphone jack A–4 modem jack A–2 monitor connector A–3 network jack A–1 parallel connector A–5 RJ-11 telephone jack A–2 RJ-45 network jack A–1 serial connector A–6...
Page 185 electrostatic discharge 4–4 4–8 external monitor connector location 1–22 pin assignments A–3 through 1–24 fan assembly illustrated 3–4 removal 5–44 spare part number 3–5 5–44 features 1–13 feet, locations 5–11 key 1–24 front components 1–18 grounding equipment and methods 4–7 hard drive connector 5–10 cover latch 1–30...
Page 186 Index mass storage devices, spare part numbers 3–11 memory expansion board illustrated 3–4 removal 5–22 spare part numbers 3–5 5–22 microphone 1–26 microphone jack location 1–19 pin assignments A–4 Mini PCI communications board illustrated 3–4 removal 5–24 shield removal 5–25 spare part numbers 3–7 5–24 Miscellaneous Cables Kit...
Page 187 packing precautions 4–5 parallel connector location 1–22 pin assignments A–5 password, clearing 1–16 PC Card eject buttons 1–19 PC Card slots 1–19 plastic parts 4–2 pointing device, troubleshooting 2–29 pointing stick 1–26 pointing stick buttons 1–28 port replicator spare part numbers 3–13 troubleshooting 2–18 power button 1–26 power connector 1–22...
Page 188 Index smart card removal 5–15 spare part number 3–5 5–15 speaker, removal 5–41 specifications AC adapter 6–7 battery pack 6–7 CD-ROM Drive 6–11 display 6–3 DMA 6–12 DVD+RW/R and CD-RW Combo Drive 6–8 DVD/CD-RW Combo Drive 6–9 DVD-ROM Drive 6–10 hard drive 6–6 I/O addresses 6–14 interrupts 6–13...
Page 189 Universal Serial Bus (USB) connector location 1–21 pin assignments A–2 vent 1–22 1–26 video troubleshooting 2–16 volume control buttons 1–19 Windows logo key, location 1–24 wireless LAN, spare part numbers 3–7 wireless on/off light 1–28 Maintenance and Service Guide Index Index–7...

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Compaq nw8000

HP Compaq nc8000 Maintenance And Service Manual

1 Product Description

2 Troubleshooting

3 Illustrated Parts Catalog

4 Removal and Replacement Preliminaries

5 Removal and Replacement Procedures

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