Hard Disk Drive Troubleshooting - Toshiba 710CDT Maintenance Manual

2.6

Hard Disk Drive Troubleshooting

To determine if the hard disk drive is functioning properly, perform the following procedures
starting with Procedure 1. Continue with the other procedures as instructed.
Procedure 1:
Procedure 2:
Procedure 3:
Procedure 4:
NOTES: The contents of the hard disk will be erased when the HDD troubleshoot-
ing procedures are executed. Transfer the contents of the hard disk to
an appropriate backup system (i.e., floppy disks, tape, etc).
If the customer has not or cannot perform the backup, create backup
disks as described below.
If MS-DOS 6.22 and Windows for Workgroups is selected, use the Mas-
ter Diskette Creator (MDC) utility in the Toshiba Utility folder to back
up the preinstalled software. After backing up the preinstalled software,
use the BACKUP command in the Toshiba Companion Utility to back up
the entire disk, including the user's files.
If Windows 95 is selected, use the Microsoft Create System Disks Tools
(MSCSD.EXE) located in the System Tools folder to back up the
preinstalled software, (this tool can only be used once, and if previously
used, will not exist in the folder), then use the Backup utility to back up
the entire disk, including the user's files.
Refer to the appropriate instructions for each operating system to
execute the backup procedure.
2-22
Partition Check
Message Check
Format Check
Diagnostic Test Program Execution Check
710CDT/720CDT