Printing Received Faxes - Brother MFC-J6510DW User Manual

Printing
(continued)
Difficulty
Machine feeds multiple pages.
There is a paper jam.
Paper jam reoccurs.
The paper jams when you use
duplex copy or duplex print.
Printed pages are not stacked
neatly.
Machine does not print from
® ®
Adobe Illustrator .

Printing Received Faxes

Difficulty
Condensed print and white streaks
across the page or the top and
bottom of sentences are cut off.
Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the
Received colour fax prints only in
black and white.
Left and Right margins are cut off or
a single page is printed on two
pages.
90
Suggestions
Make sure the paper is loaded correctly in the paper tray. (See Loading paper and
other print media on page 10.)
Load only one size of paper and one type of paper in the paper tray at any one
time.
Make sure the paper length guide is set to the correct paper size. Do not extend
the paper tray when you load A5 or smaller size paper. (See Printer jam or paper
jam on page 81.)
If there is a repeat paper jam, a small piece of paper may be stuck in the machine.
Make sure paper is not still jammed in the machine. (See Additional paper jam
clear operations on page 86.)
Use one of the jam prevention settings, DX1 or DX2. For copying, see Duplex
(2-sided) copying in chapter 7 of the Advanced User's Guide;
for printing see Duplex / Booklet for Windows
the Software User's Guide.
If paper jams often when using duplex copy or duplex print, the paper feed rollers
may be stained with ink. Clean the paper feed rollers. (See Cleaning the paper
feed rollers in appendix A of the Advanced User's Guide.)
Make sure you are using the paper support flap.
(See Loading paper and other print media on page 10.)
Try to reduce the print resolution. (See Printing for Windows
Faxing for Macintosh in the Software User's Guide.)
Suggestions
You probably had a bad connection, with static or interference on the telephone
line. Ask the other party to send the fax again.
problem is with the sending machine. Try receiving from another fax machine.
Replace the colour ink cartridges that have reached the end of their life, and then
ask the other person to send the colour fax again.
(See Replacing the ink cartridges on page 66.)
Turn on Auto Reduction. (See Printing a reduced incoming fax in chapter 4 of the
Advanced User's Guide.)
®
or Duplex Printing for Macintosh in
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or Printing and