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Problem
The Lucca has no or only a very
poor TMC reception.
The media player does not play
some or all media fi les on my
SD/MMC card.
The media player does not
smoothly play a video fi le on my
SD/MMC card.
No connection can be estab-
lished to the computer via USB.
Cause
The supplied TMC antenna is
not connected or incorrectly
aligned.
The TMC reception is currently
not available in all European
countries.
The media fi les on the SD/MMC
card are stored in the wrong fi le
format.
The SD/MMC card was format-
ted using the wrong fi le system.
The fi le uses a bitrate that is
not compatible with the media
player.
The MSD setting in the Lucca is
not activated.
Troubleshooting table
Solution
Connect the TMC antenna to the
Lucca or align the antenna dif-
ferently.
TMC is currently available in
Austria, Belgium, Czech Repub-
lic Denmark, Germany, England,
Finland, France, Italy, Nether-
lands, Norway, Spain, Sweden,
and Switzerland.
Transfer the media fi les in the
formats MP3 and WMA for mu-
sic, JPG and BMP for images
and WMV for videos to the SD/
MMC card.
Format the SD/MMC card in the
fi le system FAT16 or FAT32.
Use video fi les with a maximum
bitrate of 384 kbit/s.
Under the factory settings, acti-
vate the USB setting "Mass Stor-
age Device (MSD)".
Install MS ActiveSync on your
computer, at least version 3.7.
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