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Iridium Pilot Installation Manual

Iridium pilot satellite phone installation guide
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www.iridium.com
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phone: +1.480.752.5155
www.busse-yachtshop.de | info@busse-yachtshop.de

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  • Page 1 Installation Guide www.iridium.com info@iridium.com toll free: +1.866.947.4348 phone: +1.480.752.5155 www.busse-yachtshop.de | info@busse-yachtshop.de...
  • Page 2 See Legal Notices on page (iii), Limited Warranty and Limitations at Appendix E, and the Iridium Pilot User Manual. Iridium, the Iridium Logo, Iridium Pilot and any other trademark or service mark referred to or displayed in this document are trademarks or registered trademarks of Iridium Satellite LLC.
  • Page 3 Conditions of Use, Iridium may void certain protections offered under the Limited Warranty and Iridium reserves the right to terminate your right to use Iridium Pilot on the Iridium system. If you do not accept the terms of the Limited Warranty and Conditions of Use, do not use Iridium Pilot.

  • Page 4: Table Of Contents

    Appendix C – ADE/BDE Cable ................................39 Appendix D – Installation Templates ............................41 Appendix E – Limited Warranties, Conditions of Use and Limitations of Liability ............47 Appendix F – Site Survey Tool (SST) .............................57 Iridium Pilot™ Installation Guide www.busse-yachtshop.de | info@busse-yachtshop.de...
  • Page 5 Iridium Pilot™ Installation Guide www.busse-yachtshop.de | info@busse-yachtshop.de...

  • Page 6: Section I - Introduction

    — wherever you happen to sail. About This Manual This manual is the installation guide for the Iridium Pilot platform. The readers of this manual include anyone who intends to install this system. Specific skills are required to install the Iridium Pilot platform and therefore, it is important that you observe all safety requirements listed in the beginning of this manual, and operate the system according to this guide’s guidelines.

  • Page 7: Safety Summary

    User Manual, including the safety warnings and information. Failure to do so could result in serious injury or death. If you do not have the Iridium Pilot User Manual, it can be found at www.iridium.com, or call 1-866-947-4348 and request that a User Manual be sent to you.
  • Page 8 Exposure Environment, for work-related use. Transmit only when person(s) are at least the minimum distance from the properly installed, externally mounted antenna. If you have any concerns about the adequacy of the mounting or support for the Iridium Pilot device, seek advice from a structural engineer or other qualified individual.

  • Page 9: Overview Of Operation

    Damage to the paint coating may allow rust to the ADE which could result in failure of the ADE. This in turn could cause disruption in operation of the Iridium Pilot device or danger from a falling unit. Avoid damaging the paint coating. If damage occurs, re-apply appropriate anti-corrosion paint.
  • Page 10 Figure 2. An Iridium Pilot voice or data call is received by the closest satellite to the device’s current location, anywhere on the Globe. The traffic is routed through the meshed satellite network and lands at the Alaska Ground Station, and, is then routed over terrestrial networks to the Gateway in Arizona. At the gateway, traffic is converted back to internet protocol (IP) and voice, depending on call type and delivered to the IP cloud or the public switched telephone network (PSTN).
  • Page 11 Iridium Pilot™ Installation Guide www.busse-yachtshop.de | info@busse-yachtshop.de...

  • Page 12: Section Ii - Installation

    4. BDE Power Supply Unit: The AC Power Supply Unit (PSU) provides power to the BDE. 5. SIM: The SIM card validates the system at start-up, allows connection to the Iridium network and provisions the appropriate phone and data lines.

  • Page 13: Interconnection Diagram

    • Fasteners: (4) M10 (length depends on bracket, must have 15-20 mm thread engagement with ADE. Recommended Practices/Supplies Iridium recommends that a surge suppressor or universal power supply (UPS) unit is installed along with the Iridium Pilot product. 5. Interconnection Diagram Figure 6.

  • Page 14: Installation Considerations And Overview

    6. Installation Considerations and Overview Considerations The single most important consideration of the Iridium Pilot installation is location of the ADE. It must be located to minimize obstructions that block transmission to and from the satellites and be far enough away from potential radio interferers that will degrade or jam reception of the Iridium downlink.
  • Page 15 As previously stated, Iridium is a constellation of LEO satellites covering every location on the surface of the Earth, at any moment in time. This means the satellite communicating with the Iridium Pilot unit can be located anywhere within the local hemisphere, making a horizon-to-horizon unobstructed view of the sky important for uninterrupted communications.
  • Page 16 45° above the local horizon. Obstructions Around the ADE To ensure the best possible connection with the Iridium satellite network the ADE needs clear exposure, in all directions, to the sky. Two types of obstructions that should be considered when deciding the placement of the ADE include: metallic and superstructure obstructions.
  • Page 17 “backup” then there may be some latitude to violate the offset distance. 3. Locate the GPS antenna. GPS and Iridium frequencies are close together and transmission from the ADE can affect ship’s navigation if the offset distances are not honored.

  • Page 18: How To Connect The System

    7.1 Temporary Setup and Site Validation This next step will use the Iridium Pilot equipment to measure the RF environment at the potential ADE mounting locations prior to permanent installation. This is an important step that will eliminate the possibility of needing to move the equipment later.

  • Page 19: Installing The System

    Iridium constellation. Note the screen will be updating to provide feedback the program is executing normally. 6. This test validates that you have placed the Iridium equipment in a good location. See Appendix G for more information on the SST.
  • Page 20 Hence for any such an installation, consult specialist suppliers of marine antenna mountings, to obtain professional advice. Iridium Pilot™ Installation Guide www.busse-yachtshop.de | info@busse-yachtshop.de...
  • Page 21 Damage to the paint coating may allow rust to the ADE which could result in failure of the ADE. This in turn could cause disruption in operation of the Iridium Pilot device. Avoid damaging the paint coating. If damage occurs, re-apply appropriate anti-corrosion primer and paint.
  • Page 22 Damage to the paint coating may allow rust to the ADE mounting bracket which could result in failure of the ADE. This in turn could cause disruption in operation of the Iridium Pilot device. Avoid damaging the paint coating. If damage occurs, re-apply appropriate anti-corrosion...
  • Page 23 Power to the BDE must be 11 to 32 volts DC. The Iridium supplied power supply unit (PSU) can be used to convert AC mains power to 24 VDC to run the Iridium Pilot platform. The PSU is able to connect 110 to 240VAC at 50 or 60Hz and is capable of supplying 50W continuous and 80W for .25 seconds at switch-on.
  • Page 24 Fit cable from ADE to BDE, use strain relief provided within BDE 8. After checking that all the connections are securely made and have strain relief, replace and fasten the installation cover. Iridium Pilot™ Installation Guide www.busse-yachtshop.de | info@busse-yachtshop.de...
  • Page 25 Again, the data port must be provisioned to connect to the Internet. The data LED will illuminate green. Note: According to standard Ethernet specifications, the maximum length of the cable from the Ethernet equipment to the Above Decks Equipment must not exceed 100m. Iridium Pilot™ Installation Guide www.busse-yachtshop.de | info@busse-yachtshop.de...
  • Page 26 - green with firmware VA012001 and higher. Reset button Figure 13. Slide locking tab Provisioned lines will illuminate green Reset button 5. Replace the SIM cover. Iridium Pilot™ Installation Guide www.busse-yachtshop.de | info@busse-yachtshop.de...

  • Page 27: Install Performance Testing

    Clear voice from the Iridium Pilot unit to the landline and garbled voice in the other direction is typical of local ship interference disturbing the down-link signal. b. If the clear voice is from the land-line side and the Iridium Pilot side is garbled then there is likely another issue and you should consult the trouble shooting section.
  • Page 28 With the PC connected to the “Data” port on the BDE open a browser on the Windows computer and attempt to connect to http://speedtest.iridium.com. Once the site is visible click the “start” button. This is a customized speed test that accurately measures the performance of satellite communications. Satellite communication differs from terrestrial communications.
  • Page 29 Iridium Pilot™ Installation Guide www.busse-yachtshop.de | info@busse-yachtshop.de...

  • Page 30: Section Iii - Network Configuration

    Ethernet cable. Data Service must be provisioned before you can connect to the Internet. The data LED will be illuminated green if your Iridium Pilot unit is provisioned for data. For a Single PC •...

  • Page 31: Configuration Of Lan Settings

    Voice line data displays line type, phone number and voice mail service 11. Configuration of LAN Settings The Iridium Pilot IBSU allows you to configure the following LAN settings, via the web pages when logged on as ‘admin’ . These settings include: •...
  • Page 32 Domain Name System (DNS) Forwarding DNS is used to convert network names (such as www.iridium.com) into the IP addresses needed to connect to the device. The factory default is disabled. The IBSU acts as a switching station so that it automatically forwards DNS requests to the appropriate DNS server.
  • Page 33 Iridium Pilot™ Installation Guide www.busse-yachtshop.de | info@busse-yachtshop.de...

  • Page 34: Section Iv - Troubleshooting

    Possible equipment issue. 13. LED State Table • The Data and Voice LEDs will be off until the unit has initial contact with the Iridium network to register and verify service. • The “Status” LED states were changed in firmware version AO100002 and newer. The LED state table, above, reflects this new functionality.
  • Page 35 Web Page for off hook. details *The BDE does not know what services are provisioned until it has connected to the network so this LED will be off at initial power up. Iridium Pilot™ Installation Guide www.busse-yachtshop.de | info@busse-yachtshop.de...
  • Page 36 GPS has failed. data Amber Access to network denied – Access to the Iridium network has been see Web Page for details denied, there are a number of reasons for this below for details (see Access Denied table, page 32).

  • Page 37: Access Denial

    Interference caused by an adjacent vessel while in port. 3. Voice quality is poor a. Potential issue with terrestrial network the Iridium Pilot unit is attempting to connect to. Attempt to place a call to an alternate exchange and assess call quality.

  • Page 38: Section V - Appendices

    • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Modifications to this device not expressly approved by Iridium Satellite LLC may void authority granted under the rules of the Federal Communications Commission to operate this device.
  • Page 39 FCC Declaration of Conformity EU Declaration of Conformity Iridium Pilot™ Installation Guide www.busse-yachtshop.de | info@busse-yachtshop.de...
  • Page 40 Iridium Pilot™ Installation Guide www.busse-yachtshop.de | info@busse-yachtshop.de...

  • Page 41: Appendix B - Specifications

    100 Watts (24 volts @ 4.2 Amps) BDE DC Input DC Input Voltage 11 to 32 VDC Standby Power 18 Watts Power During Call 22 Watts Power During Data 31 Watts (max power consumption) Iridium Pilot™ Installation Guide www.busse-yachtshop.de | info@busse-yachtshop.de...
  • Page 42 Power Module Length 140 mm Width 59 mm Height 35 mm Weight 1 kg Interconnect Cable Length 45 meters Diameter 8 mm ADE Connector Bulgin PX0728/S 9-way (IP68) BDE Connector Shielded RJ-45 8-position Iridium Pilot™ Installation Guide www.busse-yachtshop.de | info@busse-yachtshop.de...
  • Page 43 Furnished by Iridium service provider Data 10 bast T RJ-45 Ethernet port Voice 1 RJ-11 (2 wire) POTS interface Voice 2 RJ-11 (2 wire) POTS interface Voice 3 RJ-11 (2 wire) POTS interface Iridium Pilot™ Installation Guide www.busse-yachtshop.de | info@busse-yachtshop.de...

  • Page 44: Appendix C - Ade/Bde Cable

    Computer-to-Data port cable shall not exceed 100 meters total length to comply with Ethernet maximum length standards. 5. If installer is not using Iridium provided cables and is creating a cable, please follow the pin out instructions as detailed below.
  • Page 45 Figure 15. Iridium Pilot™ Installation Guide www.busse-yachtshop.de | info@busse-yachtshop.de...

  • Page 46: Appendix D - Installation Templates

    Appendix D – Installation Templates Figure 16. ADE Spool Template Iridium Pilot™ Installation Guide www.busse-yachtshop.de | info@busse-yachtshop.de...
  • Page 47 Iridium Pilot™ Installation Guide www.busse-yachtshop.de | info@busse-yachtshop.de...
  • Page 48 Figure 17. BDE Drill Template FPO FOLD OUT 170.5 mm Iridium Pilot™ Installation Guide www.busse-yachtshop.de | info@busse-yachtshop.de...
  • Page 49 Iridium Pilot™ Installation Guide www.busse-yachtshop.de | info@busse-yachtshop.de...
  • Page 50 Figure 18. Telephone Template The telephone handset mounts on a standard bolt pattern and can be wall mounted by installing two screws with 8 mm heads 82.55 mm apart spaced vertically. 82.55 mm Iridium Pilot™ Installation Guide www.busse-yachtshop.de | info@busse-yachtshop.de...
  • Page 51 Iridium Pilot™ Installation Guide www.busse-yachtshop.de | info@busse-yachtshop.de...

  • Page 52: Appendix E - Limited Warranties, Conditions Of Use And Limitations Of Liability

    Iridium warrants only that the Product, not including Accessories, shall be free from defects in materials and workmanship for a period of sixty (60) months (five (5) years) from the date of sale to the end-user. Iridium Pilot Accessories shall be covered by this Limited Warranty for twelve (12) months (one (1) year). Iridium does not authorize any person to assume or create for it any other obligation or liability in connection with any Product or Accessories.
  • Page 53 3. LIMITED WARRANTY CLAIMS – PURCHASER REMEDIES At its sole discretion, Iridium shall, at no charge to Purchaser, either repair or replace the Product or Accessories, or refund the purchase price of a Product or Accessories that does not conform to this LIMITED WARRANTY, provided that the Product or Accessories is returned in accordance with the instructions set forth below and within the LIMITED WARRANTY period set forth in Section 1 above.
  • Page 54 Iridium phone service that they will make no claim in contract, tort, or otherwise, against Iridium for any damages, bodily injury, loss of life, or any other loss arising from unavailability, delay, faultiness, or failures of the Iridium facilities, service, Product or Accessories, including inaccuracies with regard to any user information.
  • Page 55 Terms and Conditions and further agrees to pay all costs, damages, fines and other amounts incurred by Iridium, or on Iridium’s behalf, in the defense of any such claims or actions. Airtime charges remain applicable for any and all misuse of the Product or Accessories.
  • Page 56 (and the terms and conditions of the Agreement shall apply to) computer programs, including firmware, as provided to Purchaser by Iridium or an authorized Iridium reseller, and any upgrades, updates, bug fixes or modified versions thereto (collectively , ” Upgrades”) or backup copies of any of the foregoing.
  • Page 57 ISP for Product support. To initiate a warranty claim, the ISP must first contact Iridium Tier II Customer Care. If it is determined that the equipment is faulty, a Return Material Authorization (RMA) will be issued by either Iridium’s Tier II Customer Care or Global Warranty Center.
  • Page 58 If a Product or Accessories sold by Iridium is found to be faulty within the first one hundred twenty (120) days of first use, it is considered to be an out-of-the-box failure. As such, the ISP is responsible for obtaining an RMA from the Iridium Warranty Center.
  • Page 59 • Desired port and estimated arrival GSP warranty support and services are provided at no cost, to the ISP or Iridium Pilot customer, in the ports identified as part of the Iridium Global Service Program. Warranty support in ports outside the GSP network is available upon request.
  • Page 60 Out of Warranty Returns All out of warranty returns shall be shipped to Iridium by the ISP with freight, insurance, and customs duties/ taxes prepaid via DDP (Deliver Duties Paid) Incoterms 2000. Repaired replacement equipment is returned by Iridium to ISP using ISP’s elected small freight carrier with freight, insurance and customs duties/taxes paid via EXW (Exworks) Incoterms 2000.
  • Page 61 Iridium Pilot™ Installation Guide www.busse-yachtshop.de | info@busse-yachtshop.de...

  • Page 62: Appendix F - Site Survey Tool (Sst)

    1 and 3 while all the other antennae stay near the -123 dBm noise floor of the receiver. The direction display shows the probable direction of the detected signal. Since display shows a few discrete active channels the signal are known to be in-band and in the sources are most likely real Iridium down links. Figure 19.
  • Page 63 ADE receiver. An example of this would be a transmitter at 1000 MHz combining with a 621 MHz to form a product frequency at 1621 MHz at the center of the Iridium band. IMD can also be subtraction of two signals like 1721 MHz minus 100 MHz to achieve 1621 MHz.
  • Page 64 Second, during this nearly three hour scan no dynamic activity was Iridium band is shared spectrum that we avoid using during normal operation. There are times during natural disasters when the lower portion of the band is active, however, so your plot may differ.
  • Page 65 If RADAR presents a problem for Iridium Pilot it will most likely be an out of band type interference. Given the RADAR antenna spends most of the time facing away from the ADE the noise floor may display a cyclic pattern of raised and normal amplitude causing something like every third channel to be elevated.
  • Page 66 ADE to function poorly or not at all. Switching the suspected RADAR to “standby” will return the noise floor to below -120 dBm if this is the actual cause of the interference. Iridium Pilot™ Installation Guide www.busse-yachtshop.de | info@busse-yachtshop.de...
  • Page 67 Note that the completed scans may be less than the window size meaning the average is performed on the lesser of these two values. • The SST is not optimized to find Iridium Satellite downlinks but rather is designed to detect terrestrial interferers.
  • Page 68 © Copyright 2012 Iridium Satellite LLC. All rights reserved. Iridium is a registered mark of Iridium Satellite LLC. and its a liates. All other registered marks, trademarks, service marks and logos are property of their respective holders. Information is subject to change without notice.

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