Iridium Pilot User Manual
  1. Manuals
  2. Brands
  3. Iridium Manuals
  4. Marine GPS System
  5. Pilot
  6. User manual

Iridium Pilot User Manual

Hide thumbs Also See for Pilot:
Table of Contents

Advertisement

Quick Links

Download this manual
User Manual also applies to Iridium OpenPort®
of the United States of America. The U.S. Governm ent
may restrict the export or re-export of this product
For further information, contact the U.S. Department
Every effort has been made to ensure the correctness and completeness of the
material in this document. No company shall be liable for errors contained herein. The
information in this document is subject to change without notice. No warranty of any
kind is made with regard to this material, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpos e.
Prior to installing or using Iridium Pilot, read and
understand this User Manual and the Installation Guide,
including the safety warnings and information.
Failure to do so could result in serious injury or death.
If you do not have the Iridium Pilot Installation Guide, it can be found at
www.iridium.com, or call 1-866- 947- 4348 and request that a,
Iridium, the Iridium Logo, Iridium Pilot, Iridium OpenPort and any
other trademark or service mark referred to or displayed in this
document are trademarks or registered trademark s of Iridium Satellite
User Manual
units using firmware version AO12001 or
Effective Septem ber 2014
Updated July 01, 2020
Export Complianc e Information. This product is
controlled by the export laws and regulations
to certain individuals and/or destinations.
of Commer c e, Bureau of Industry and Security
or visit www.bis.doc.gov.
Installation Guide be sent to you.
© Copyright 2014-202 0
Iridium Satellite LLC All rights
reserved. (version BUG140 1 )
higher.
Version 4.1
Notice:
Disclaimer:
LLC.

Advertisement

Table of Contents
loading

Related Manuals for Iridium Pilot

Summary of Contents for Iridium Pilot

  • Page 1 Failure to do so could result in serious injury or death. If you do not have the Iridium Pilot Installation Guide, it can be found at www.iridium.com, or call 1-866- 947- 4348 and request that a, Installation Guide be sent to you.
  • Page 2 This User Manual provides product information and is provided “as is.” Iridium and its affiliated companies, d irecto rs, o fficers, emp lo yees , ag ents, trustees o r consultan ts (“Iridium”) assume n o respon sibility for any typographical, technical, content or other inaccuracies in this User Manual.

  • Page 3: Table Of Contents

    Sec tion VI – AP P ENDIC ES..........................57 Appendix A – Regulatory..........................57 Appendix B – Specifications ........................60 App en dix C – Terms and Con ditions, Limited Warranty (including Exclusion s and Limita tions ), Software License and Claim Process .....................63 Iridium Pilot User Manual...

  • Page 5: Section I - Introduction

    1.2 About this Manual This is a user manual for the Iridium Pilot system. The readers of the manual include anyone who is using or intends to use this system. No specific skills are required to operate the Iridium Pilot. However, it is important that you observe all safety requirements listed in Section 1.5 of this manual, and operate the system according...

  • Page 6: Terms To Know

    Failure to do so could result in serious injury or death. If you do not have the Iridium Pilot Installation Guide, it can be found at www. iridium.com, or call 1-866- 9 4 7-4 3 4 8 (1-480-752- 5 151 fo r o utsid e U.S.) an d request th at an Installation Guide be sen t to you.
  • Page 7 When the system power is ON keep all personnel a minimum of 1.0 m (3.3 ft.) from the antenna (see Radiation Hazard). Failure to do so could result in serious injury or death. Iridium Pilot User Manual...
  • Page 8 Exp osure En viro nmen t, for work-rela ted use. Tran smit o n ly wh en p erso n(s) are at least the minimum distance from the properly installed, externally mounted antenna. If you have any concerns about the adequacy of the mounting or support for the Iridium Pilot device, seek advice from a structural engineer or other qualified individual.

  • Page 9: Overview Of System Operation

    1.6.1 Iridium Satellite Communicati ons Th e Iridium satellite netwo rk is co mprised o f 66 Lo w-Ea rth Orbiting (LEO), cross-lin ked satellites , provid ing voice an d data coverag e over Earth ’s en tire surface . Th e satellite s o perate as a fully meshed n etwork in...
  • Page 10 Above Decks Equipment Th e Above Decks Equipmen t (ADE) p ro vid es th e co mmun ic a tio n conn ection betwe en th e BDE and Iridium’s satellites . Th e ADE will automa tic a lly lo cate and track Irid ium satellites overh ead .
  • Page 11 4. AC Power Supply Unit: The AC Power Supply Unit (PSU) provides power to the BDE. 5. SIM: The assigned SIM card validates the system at start-up, allows connection to the Iridium network, and enables the appropriate phone and data lines.
  • Page 12 Iridium Pilot User Manual...

  • Page 13: Section Ii - Getting Started

    4. Con nect co mputer/ro u ter via Eth ern e t po rt. 5. Con nect p hones and /o r PBX via RJ11 p orts. 6. Check all co nnectio ns. Figure 2.1 Slide Locking Tab Insert OpenPort SIM card Figure 2.2 Iridium Pilot User Manual...

  • Page 14: Data Connection

    • Depending on how your ship-side LAN is configured you may or may not want the Iridium Pilot to act as a DHCP server and to p erfo rm DNS forward in g (see the fo llowin g section to ch an ge).

  • Page 15: Phone Connection

    Power Module Computer and & 2 m RJ-11 Cable & 2 m RJ-11 Cable Handset Ethernet Cable 2.5 Connection Check Ch eck all co nnectio ns befo re p owerin g the system o n . Iridium Pilot User Manual...

  • Page 16: System Safety Check

    2. Make sure the valid Iridium Pilot SIM card is installed in the SIM holder and the SIM card slide locking tab is in the correct position. RJ-45 port is connected to a computer, switch, router or server, and RJ-11 ports are co nn ected to hand sets.

  • Page 17: Starting The System

    2.7 Starting the System 1. On the BDE, press the on/off Power Switch located under the SIM cover. The system authentication will occur and the ADE will automatically establish a link with the Iridium network. Figure 2.6 on/off Indicator Light...

  • Page 18: Sim Validation & Led Indicators

    2.8 SIM Validation & LED Indicators In order to access the Iridium network, the BDE must have a valid SIM card installed. The number and type (“Stan dard ” o r “Crew”) o f voice lin es available is set when yo ur Service Provider provisio ns (enables) th e SIM card .

  • Page 19: Section Iii - System Configuration

    IP Address This is the IP address o f th e Iridium Pilot un it as seen from the vessel. Th e facto ry d efault is 192.168 .0 .1 . Yo u should not change this default unless there is already LAN equipment on the vessel, in which case you must set this to an unused IP add ress o f sh ip -sid e LAN.
  • Page 20 In order to establish a static public IP address, you must contact your SP. Iridium has established a range of IP addresses for use on Pilot. There is a monthly fee for the setup of a static public IP address. Contact your SP for more details on static public IP address for Pilot.

  • Page 21: Client Configuration

    IP address.” Enter an IP ad dress to be used by th is comp uter. Note: This IP address should be different from the Iridium Pilot unit while still being in the same IP range. For example, if the Iridium Pilot unit is configured as 192.168.0.1 (default), then a computer connected to the IBSU must be configured within the IP range 192.168.0.x where x is anything between 2 and 254.
  • Page 22 5. Next, set the Subnet mask: to 255.2 5 5.25 5 .0 6. Enter the IP address of the Iridium Pilot unit for the field marked Default gateway. 7. Lastly, check the rad io butto n th at says, “Use the follo win g DNS sever ad d resses:”. En ter the DNS server add ress provided by your Service Provider for the Preferred DNS server address.

  • Page 23: Accessing The Graphics User Interface (Gui)- Ibsu Web

    Figure 3.2 Reset button 3. Select “Login” fo r administr a to r level diag no stics. Type in th e usern ame and password specified by Iridium. Call your Service Pro vid er if lo gin fails. 4. Select the ap propriate lin k: Select to link to: •...
  • Page 24 Select Status to link to Coun ters, Diagn ostics, Con fig ura tio n , an d Admin Password . This p age p ro vides: • LED Status • Sig nal Strength • SIM status • GPS status, lo cation • Satellite Connection status • Voice Lin e status Iridium Pilot User Manual...
  • Page 25 Select Coun ters to link to Status, Diagn ostics, Co nfigura tion , and Ad min Password . This pag e pro vid es: • Voice Call Info rmation • Data Use Information Figure 3.5 Windows and Windows XP are either registered trademark s or trademarks of Microsoft Corporati on in the United States and/or other countries. Iridium Pilot User Manual...
  • Page 26 Select Con figuration to lin k to Status, Co unters, Co nfigura tion and Ad min Password . This page pro vides: • LAN IP con figuration • Port Forward ing configuratio n • Localization con figuration Iridium Pilot User Manual...
  • Page 27 Windows and Windows XP are either registered trademark s or trademarks of Microsoft Corporati on in the United States and/or other countries. 3.5 User Profiles Th ere are two user profile levels: • Guest • Administrator Th e default access is Guest. No lo g -in is required . Iridium Pilot User Manual...
  • Page 28 The Administrator level provides the user access to advanced configuration settings within the system. Figure 3.9 Windows and Windows XP are either registered trademark s or trademarks of Microsoft Corporati on in the United States and/or other countries. Iridium Pilot User Manual...

  • Page 29: Port Forwarding (Available Firmware Versions Ao09004 And Higher)

    3.6 Port Forwarding (Available firmware versions AO09004 and higher) Port forwarding is taking a port on the outside of the Iridium Pilot, such as port 80 (typically used for web servers) and passing it to another machine on the internal network, on the same port (80).
  • Page 30 3.7 Advanced Port Forwarding Settings Ad van ced Port Forward ing settin gs are p o ssible with th e Pilo t system using IPSE C o r GRE as per th e followin g section. Iridium Pilot User Manual...

  • Page 31: Performance Enhancement Proxy (Available In Versions Ao12001 And Higher)

    Refer to your router documentation for confirmation. GRE allows for IP packets to be tunneled from a corporate LAN to a network on the PC side of a Pilot ISU, exposing the services available on the corporate LAN to the network at the installation location. All IP based proto cols can be tunneled usin g GRE, so UDP, TCP an d Email is sup ported .
  • Page 32 The maximum number of IP addresses that can be specified in the white list is 12. If you are using Static IPs for DNS, or Iridium DNS servers, then the addresses must be added to the White List filtering . Fo r Iridium DNS servers use: - 10.20.2 0.30...
  • Page 33 4. You will be re-directed back to the Configuration page where the IP address will be visible in the White List Config ura tio n section . Figure 3.15 Windows and Windows XP are either registered trademark s or trademarks of Microsoft Corporati on in the United States and/or other countries. Iridium Pilot User Manual...
  • Page 34 2. IP address white listing is now enabled and only the IP address entered will be accessible from the Pilot ISU From the main status page, the feature will appear as shown when IP White Listing feature is enabled and no attempts are being made outside of the trusted list.
  • Page 35 Timestamp reflects the time in GMT, of the last attempt that was made to reach the IP address indicated, that is NOT on the trusted list. Figure 3.18 Windows and Windows XP are either registered trademark s or trademarks of Microsoft Corporati on in the United States and/or other countries. Iridium Pilot User Manual...
  • Page 36 These entries are “cleared”, if the ISU is reset, or if attempts to access more than 5 blocked destinations. The oldest entry is then removed. Figure 3.19 Windows and Windows XP are either registered trademark s or trademarks of Microsoft Corporati on in the United States and/or other countries. Iridium Pilot User Manual...
  • Page 37 3. On the subsequent web page click OK and the address will be removed from the table: Figure 3.21 Windows and Windows XP are either registered trademark s or trademarks of Microsoft Corporati on in the United States and/or other countries. Iridium Pilot User Manual...
  • Page 38 From the main status page, the disabled feature will appear as IP White Listing feature Disabled, as sh own below: Figure 3.22 Windows and Windows XP are either registered trademark s or trademarks of Microsoft Corporati on in the United States and/or other countries. Iridium Pilot User Manual...

  • Page 39: Bulk Configuration (Available In Versions Ao12001 And Higher)

    Iridium Pilot units being deployed across multiple locations. Bulk configuration provides an easy way to fully configure a Pilot IBSU by applying a configuration defined by a plain text file. The bulk configuration file format consists of several lines where each line describes a single...
  • Page 40 NOTE: Configured port forwarding rules must be in a continuous block starting with rule 1, otherwise unexpected behavior may occur. For example, configuring rules 1,2,3,4 would be fine, but configuring 1,2,8,9 would be wrong as would configuring rules 3,4,5,6,7 in addition. Iridium Pilot User Manual...
  • Page 41 Firmware_Notification En ables o r disables the n ew firmware Firmware _No tific atio n enabled available n otificatio n o n th e ISU’s diag no stics web p age, takes an enumeration of the format “enabled” or “disabled” as input. Iridium Pilot User Manual...
  • Page 42 3.9.3 Uploading the Configuration A configuration file can be uploaded to a Pilot IBSU in two ways, either via the IBSU’s configuration web page or using the firmware upgrade tool. To upload a configuration file via the IBSU web pages: 1.
  • Page 43 4. Check the Upgrade Un it’s Con fig ura tio n ch eck bo x. 5. Click on the file browse icon in the Reconfigure Unit box. 6. Select the configuration file from the dialog box. 7. Click Activate . Iridium Pilot User Manual...
  • Page 44 3.10 New Firmware Notification (available in version A012001 and higher) The Iridium Pilot comes with a New Firmware Notification feature, which allows you to manage the firmware upgrade process, as detailed in section 4.3 of this User Manual. An automated notification is provided on the Device Config ura tio n p age o f the IBSU GUI, ind icating a newer version is available .

  • Page 45: Section Iv - System Operation

    . Th e d efault usern ame an d passwo rd is “ad min ” . Ch an ge the passwo rd if d esired . Important The Iridium Pilot unit supports “connect on demand” and will make a connection across the Iridium network if a data device tries to access an address outside the local area network. It is the user’s responsibility to secure the system from o utside access.

  • Page 46: Telephony Operation

    BDE. Telephony calls on a standard line can be placed by dialing the country code followed by the number and a “#” symbol. Iridium Pilot does not require a “+” or “00” prior to entering the country code. Crew calls require the use of the pre-programmed buttons on the crew handset Iridium provides.
  • Page 47 & 2 m RJ-11 Cable Voice Call from Handset A voice line can be configured to one of two line types, A crew line which must use an Iridium Pilot Crew hand set, o r a Standard lin e: Follow these steps when calling from a Standard line: 1.
  • Page 48 Voice Call Using Iridium Prepaid Platform (Iridium GoChat®) Iridium Pilot uses a dedicated phone for crew calling which requires an Iridium GoChat card (see your service provider for information on how to purchase an Iridium GoChat card). Placing a call requires pressing a dedicated speed-dial button, then entering the phone number followed by the #.
  • Page 49 Call Forwarding Iridium Pilot sup ports Call Fo rward Un co nd itio nal, Call Fo rward Busy, Call Fo rward No Answer, and Call Fo rward Not Reachable. The default number for call forwarding is the Voice Mail number of the phone line.
  • Page 50 Call Forward Not Reachable Forwards incoming calls after no response in reaching the Iridium Pilot unit (e.g., unit is turned off). • Register: dial *24* <number> # [Specifies the number to forward to if there is no response in reaching the unit.]...
  • Page 51 • Interrupted “stuttering” dial tone whenever the user picks up the phone to make an outgoing call • Message Waiting LED o n th e p h o n e (if using th e Iridium Stand ard Handset) • On IBSU Status Page (see Sectio n 7, System Administra tion ) One Voice Mailbox is provisioned for each subscriber line provisioned as a Standard line.

  • Page 52: Firmware Upgrades

    IP address of the terminal. 3. If you see the Iridium Pilot status web page, proceed to step 4. Otherwise, you may need to configure TCP/IP properties in your computer – please refer to Section 4.12 for detailed instructions on computer setup.
  • Page 53 6. Turn the unit off for 30 seconds and then turn it on again. 7. To verify that the new software version was installed, connect to the Iridium Pilot Admin web page (see step 2), and click “diag nostics”. Th e so ftware versio n is d isplayed o n th is p ag e.
  • Page 54 Iridium Pilot User Manual...

  • Page 55: Section V - Troubleshooting

    1. Th e IBSU Status Web Pag es (default ad dress h ttp://1 92 .1 6 8.0.1) 2. BDE LEDs (also foun d o n Status web p age) 3. Site Survey To o l 4. Antenna Utility Iridium Pilot User Manual...

  • Page 56: Led Troubleshooting Charts

    *Or handset progress. see Web Page for off hook. details. *The BDE does not know what services are provisioned until it has connected to the network so this LED will be off at initial power up. Iridium Pilot User Manual...
  • Page 57 Amber Access to n etwo rk d en ied - see Access to the Iridium network has been Web Pag e fo r d etails. denied, there are a number of reasons for this below fo r details (see Access Denied table, p ag e 9.3).
  • Page 58 • Once the survey begins, graph data will begin to populate. There are 251 channels to test so it can take several minutes. Note: If you do not stop or allow the survey tool to complete, the Iridium Pilot unit will be left in test mode. You need to power cycle the unit to force it out of test mode.
  • Page 59 7 antenna elements. • Spikes in the resulting graph indicate channels unavailable to Iridium Pilot due to other sources transmitting o n them. Th e more spikes, the mo re RF in terferen c e p resen t.
  • Page 60 Iridium Pilot User Manual...

  • Page 61: Section Vi - Appendices

    • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Modifications to this device not expressly approved by Iridium Satellite LLC may void authority granted under the rules of the Federal Communications Commission to operate this device.
  • Page 62 Responsible Party: I r idium Communication I n c. 1 750 Tysons Boulevard, Suite 1 400 Mclean, VA 221 02 Telephone 1 .703.287.7400 D.mi .!QJQlJ "-o \ nPon O c..1. • Iridium Pilot User Manual...
  • Page 63 Th e Low Voltage Directive Test Report Report D ate 80950·1: 2 002 SU366418725 15"' August 2008 R&TTE Directive • EM(l Report Date Test Report EN 301489 20 V1.2.1 EU2780/8579 2008 Iridium Pilot User Manual...
  • Page 64 The Model 9801 I s only used Model Bel o w Decks Equi p ment (BOE) The Model 98011;1 manufactured by Celestic:a or an equivalent competent tnanufcturer adopting wHtt same process equi v alent quality l e \lels. Iridium Pilot User Manual...

  • Page 65: Appendix B - Specifications

    100 W (24 vo lts @ 4.2 Amps max) DC input (power module) DC In p ut Voltag e 11 to 32 VDC Po wer In Stan dby 18 Watts Po wer During Call 22 Watts Po wer Durin g Data 31 Watts Iridium Pilot User Manual...
  • Page 66 Indoor, flat, vertical wall (supports BDE weig ht) Po wer Mod ule Length 14.0 cm Width 5.9 cm Height 3.5 cm Weight < 0.5 lb Intercon nect Cable Leng th (1) 20 m Leng th (2) 50 m (optional) Iridium Pilot User Manual...
  • Page 67 USER INTERFACES BDE Co nn ector Bulg in Buccaneer IP68 (9-p o le fixed plug) SIM Card Furn ished by Iridium Service Provider Data 10 baseT Voice 1 RJ-11 (2 wire) / POTS Voice 2 RJ-11 (2 wire) / POTS...

  • Page 68: Software License And Claim Process

    Terms and Conditions All sales by Irid ium o f Iridium Pilo t subscribe r prod ucts (Above Deck Equipment, Belo w Deck Equipmen t, and Po wer Supp ly) (co llectively the “Prod uct”) and accesso ries (i.e. cables, captain an d crew handsets, mo un ts) (“Accessories”) are subject to an d con d itio ned upo n the Purch aser’s accep tance o f these Terms and Con ditions.
  • Page 69 3. LIMITED WARRANTY CLAIMS – PURCHASER REMEDIES At its so le d iscretion , Iridium sh all, at n o ch arg e to Purchaser, eith er rep air o r rep lace th e Product o r Accessories, o r refund th e purch ase price o f a Pro duct o r Accesso ries th at d o es n o t con fo rm to this LIMIT E D WARRA NT Y, provided that the Product or Accessories is returned in accordance with the instructions set forth below and with in th e LIMIT E D WARRA NT Y p eriod set forth in Section 1 above.
  • Page 70 NUMB E RS SUCH AS 911, 112, AND/O R 999, ARE UNAVAILABLE ON THE IRIDIUM NETWO RK AND MOBILE SATELLIT E SERV IC E . Iridium also d oes n o t curren tly sup p o rt enh anced 911 o r 112 services and d oes n o t provide information to emergency call centers to identify callers’...
  • Page 71 LIMIT E D WARRA NT Y and Iridium reserves th e rig ht to termin a te Iridium’s service at an y time. 6. SOFTWARE LICENSE Th e following terms govern Purch aser’s access an d use o f th e Irid ium o r Iridium-s upplied software (“So ft- ware”) contained o n the Pro d uct o r Accessories .
  • Page 72 (and the terms and conditions of the Agreement shall apply to) computer programs, including firmware, as provided to Purchaser by Iridium or an authorized Iridium reseller, and any upgrades, updates, bug fixes or modified versions thereto (collectively, ”Upgrades”) or backup copies of any of the foregoing.
  • Page 73 Iridium offers warranty replacement for Iridium Pilot Products or Accessories via the Iridium Global Service Prog ram (GSP). Th e GSP emplo ys full-time techn ician s trained o n Irid ium Pilot and marin e electronic s . This service is available 24 hours a day and can be arranged by contacting your Service Provider.
  • Page 74 4. Accessories Under Warranty Iridium Pilot accessories (“Accesso ries ”) (i.e. cables, cap tain and crew han dsets, mo un ts) are warran ted for o n e (1) year from sale, with proof of sale. To replace faulty Accessories, the customer sho uld co ntact th eir Service Provid er to req uest an RMA . Faulty Accessories are not required to be returned unless specifically requested by Iridium.
  • Page 75 6. Administrati on Th e Irid ium Pilot Pro duct Warran ty Policy is ad ministered by your Service Provider and /or Irid ium. Any warranty inquiries should be faxed or emailed to your Iridium Service Provider or your Point-of-Sale as d escribed above.

Table of Contents