Table of Contents
Advertisement
Troubleshooting
Why won't my BlackJack II turn on?
The power might be off or the battery might not be charged.
See Charge the Battery on page 5 for more information.
Why does my BlackJack II not charge?
A connection might not be complete. Check that all cables
and plugs are fully inserted into ports and power outlets.
See Charge the Battery on page 5 for more information.
The battery might not be inserted properly. Turn off your
device and then remove and reinsert the battery. Verify that
the connectors on the battery align with the connectors on
your device.
If you connect your device to the computer to charge, verify
that the computer is turned on. If you connect it to the computer
using a USB hub, the hub must be self powered to provide
enough power to charge the device.
Why can I not send or receive e-mail messages?
Your BlackJack™II may not be connected to the wireless network.
See Connect Your Wireless AT&T Network on page 7 for
more information.
Your device may not be attached to a supported e-mail address.
See Personal email Setup on page 20 for more information.
If you still cannot send and receive messages, reset your device
by removing and reinserting the battery.
36
Why can I not add a supported email address?
Verify that the email account attached to the email address that
you want to add supports POP3 or IMAP4. Contact your email
provider for more information about the address types that you
can add.
Can I stream music, or buy and download tunes
wirelessly - or do I need a PC?
You can stream and buy music - wherever you are - using
AT&T Music. You can also transfer tunes from your PC to the
BlackJack II using the USB Cable.
Can I connect my BlackJack II to a PC to browse
folders and files?
Using Microsoft ActiveSync and the USB Date Cable, you can
browse files and folders located on your device. It is also
possible to connect with Bluetooth to browse documents in the
Bluetooth Exchange folder located on you PC.
How can I move data from another device to my
BlackJack II phone?
You can share data between compatible devices via Bluetooth
wireless connections, MicroSD card, or Microsoft ActiveSync.
37
Advertisement
Table of Contents
