A Startup Problem - IBM ThinkPad T40 Series Service And Troubleshooting Manual

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Solving computer problems

A startup problem

Problem:

The Microsoft

Solution:

Use the Access IBM Predesktop Area to help solve or identify your

problem.

Starting the Access IBM Predesktop is easy. If, for some reason the Access

IBM Predesktop Area does not open, do the following:

1. Turn off your PC, and then turn it back on again.

2. Watch the screen carefully while your PC starts. When the following

3. After the Access IBM Predesktop Area opens to the Utilities page, you

ThinkPad

T40 Series Service and Troubleshooting Guide

Windows operating system will not start.

prompt is displayed, press the blue Access IBM button to open the

Access IBM Predesktop Area: „To interrupt normal startup, press the

blue Access IBM button." The Access IBM Predesktop Area opens to

the Utilities page. A window such as this will appear:

can select from the following icons:

v Start setup utility opens the IBM BIOS Setup Utilitiy program.

v Recover to factory contents erases all files on primary partition--the

C drive--and installs the software contents present when your PC

was manufactured. Call the IBM HelpCenter for help and

information before using this recovery method. (See the telephone

numbers in this publication under „Calling IBM" on page "Calling

IBM" on page 41.

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